Circleboom Avis 

309
•
TrustScore 2 sur 5

2,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

How is this legal? Once you link your Twitter account, without asking, it follows the CEO and its own Twitter account. Second, before registering, it doesn't make it clear that you can only delete 50... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The software has a few decent features, but the constant upselling makes it poor value. My biggest issue, however, is their billing practice. They hit me with a $504 renewal charge without any prior w... Voir plus

Noté 1 sur 5 étoiles

The Circleboom charged me twice for a month subscription and I cannot connect to my X account. Their email support doens't respond to my emails and also ALL phone numbers to them are either disconnect... Voir plus

Noté 3 sur 5 étoiles

Wanted to set up a quick twitter feed for RSS for myself. Felt lead to believe that this service didn't need a subscription (including in blog posts etc). Service needed 15 dollar a month subscripti... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Circleboom is a "Social Media Management" tool that enables users, brands, and SMBs to grow and strengthen their social network


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

309 avis

5 étoiles
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2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 6 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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2,0

Tous les avis

(309)

41 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Misleading set-up practices

I feel that the way that the purchase was offered was deceptive. I meant to try CircleBoom for a month and decide if I wanted to commit to a longer time period. I found that the service did not provide what I needed but have prepaid for a locked in annual contract that has little relevance with my needs. I consider this to be an ethical shortcoming on CircleBoom's part and certainly will not be recommending this tool to anyone.

28 mars 2024
Logo de Circleboom

Réponse de Circleboom

Hi, thank you for sharing your concerns. We truly apologize for any inconvenience our emails caused and for not meeting your service expectations. At Circleboom, we value all honest feedback, as each review—be it a five-star or a one-star—provides us with crucial insights that help us improve. Your honest critique is essential, and we're committed to enhancing our communication to be more respectful and reflective of our values.

We're concerned about your experience and eager to address it. Please contact us at "support @ circleboom.com" to discuss this further or to use your promo code, valid on Circleboom, as a gesture of our commitment to doing better. We appreciate this opportunity to learn and improve.

Warm regards,

Noté 5 sur 5 étoiles

Useful and simple website/tool

Useful website/tool to help find old social media posts that have been forgotten about or are no longer able to be seen. Have used the site multiple times to clear out old retweets and likes from my Twitter/X account. Will 100% be using again in the future too.

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Circleboom is great for managing Twitter

Circleboom is great for managing Twitter. It's user-friendly, helps schedule tweets, manage followers, and spot fake accounts easily. It's become a must-have in my social media toolkit.
I've been able to save time and effectively grow my presence on the platform.

27 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Questionable Tactics

I've been spammed with emails asking for reviews in exchange for money/credit, which raises serious questions about the authenticity of their five-star ratings. The services they offer don't live up to what they advertise. This company operates in a shady manner, and I advise caution when considering their services.

13 mars 2024
Avis spontané
Logo de Circleboom

Réponse de Circleboom

Hi Olyvia, thank you for sharing your concerns. We truly apologize for any inconvenience our emails caused and for not meeting your service expectations. At Circleboom, we value all honest feedback, as each review—be it a five-star or a one-star—provides us crucial insights that help us improve. Your honest critique is essential, and we're committed to enhancing our communication to be more respectful and reflective of our values.

We're concerned about your experience and eager to address it. Please contact us at "support @ circleboom.com" to discuss further or to use your promo code, valid on Circleboom, as a gesture of our commitment to doing better. We appreciate this opportunity to learn and improve.

Warm regards,

Noté 4 sur 5 étoiles

Excellent Social Media Management Tool!

Circleboom has exceeded my expectations as a social media management tool. Its user-friendly interface simplifies scheduling, managing multiple accounts, and analyzing performance metrics. The hashtag search feature is a game-changer for optimizing content reach.

What truly stands out is their exceptional customer support. Quick responses and effective solutions have made my experience seamless.

Highly recommend Circleboom for anyone seeking an efficient and reliable social media management solution. Four stars, well-deserved!

15 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

DECEIVING, DOESNT DO WHAT IT SAYS

I was excited to use Circleboom as I need to delete a big amount of spam followers at once on X. Circleboom advertise on their website that they provide this service; so I bought a pro subscription for 45$ just to discover that this service isn't provided.
This is completely deceiving and unacceptable! When I asked for a refund, this wasn't possible.
Very bad experience and I will never recommend Circleboom to anyone.

5 mars 2024
Avis spontané
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Réponse de Circleboom

Dear Lala,

We are deeply sorry to hear about the frustration and disappointment you experienced with our service.

However, please note that Twitter explicitly mentions the potential account suspension for engaging in follow/unfollow churns. It associates the bulk unfollow services with the risk of account suspension in strict guidelines. So in order to ensure your account's safety and compliance with Twitter's policies, we recommend handling unfollows individually.

In fact, follower removal is no longer advertised among our features at https://circleboom.com/twitter-management-tool/plans-and-pricing.

Nevertheless, you can still see and list fake/spam followers using Circleboom. Then, all you need to do is click on the "Visit" button for each account and visit their profiles on Twitter to block/remove them.

We truly value your feedback as it helps us improve and better serve our customers. If there's anything further we can do to address your concerns or if you have any additional feedback to share, please don't hesitate to reach out to us directly.

Best regards,

Noté 1 sur 5 étoiles

not user friendly at all

not user friendly at all, couldn't use properly and had to cancel

27 février 2024
Logo de Circleboom

Réponse de Circleboom

Dear Natalia,

We're sorry to hear that you found our platform to be not user-friendly and encountered difficulties while trying to use it. Your experience is important to us, and we appreciate you sharing your feedback with us.

We strive to make our platform as intuitive and easy to use as possible, and we regret any inconvenience or frustration you may have experienced. Your feedback helps us identify areas for improvement, and we will take your comments into consideration as we continue to enhance our platform.

If you have any specific suggestions or if there's anything we can do to assist you further, please don't hesitate to reach out to us via "support @ circleboom.com". We're here to help and want to ensure that you have a positive experience with our service.

Best regards,

Noté 2 sur 5 étoiles

Style over substance

I was attracted by the slick interface but realised very quickly that this platform does not compete with Followerwonk in terms of functionality. The bio 'smart' search is missing the boolean operator OR, so you'll use your 10 search credits very quickly.
If you create a list from the search results, you can only find the list on Twitter, there's no ability to follow/unfollow from your list within the Circleboom platform. When I tried it only added 9 of 300 accounts I selected from the results, to the list.
The search results don't sort properly plus there's no 'influence score' allowing you to follow the most influential accounts.
In this way, the platform feels very buggy. Looks nice though.
So, if you're looking to grow your following, this isn't the tool to use - although it might be good on the publishing side which I haven't looked at.

22 février 2024
Avis spontané
Logo de Circleboom

Réponse de Circleboom

Dear Tim,

Thank you for sharing your insights and concerns about our platform. We appreciate your feedback, and we want to address some of the points you've raised to provide clarity and potential solutions.

Firstly, regarding the smart search and the limitation of search credits, we truly understand the importance of having sufficient search capabilities. So if you find yourself in need of additional search tokens, we offer the option to purchase more as an add-on if they expire, ensuring that you have the flexibility to continue using our platform effectively.

Secondly, you mentioned the absence of the follow/unfollow feature within the Circleboom platform. We want to explain that while this feature can indeed be convenient, bulk follow/unfollow actions can potentially lead to the suspension of user accounts, which is something we aim to prevent for our users in line with Twitter's policies.

Lastly, we'd like to highlight that there is indeed a specific feature within our platform dedicated to influencer search and spotting influencers within your network. We understand the importance of identifying and engaging with influential accounts, and we offer tools to help you do just that.

In addition to these features of Circleboom Twitter, we also offer an AI-powered publishing tool called Circleboom Publish that allows you to streamline your social media content management, just as you highlighted. We believe you may find this tool particularly useful, and we encourage you to explore it further by trying our 14-day free trial so that you can experience its capabilities firsthand.

We hope this information helps address some of your concerns, and we're committed to continuously improving our platform to better meet the needs of our users. If you have any further questions or suggestions, please feel free to reach out to us. Your feedback is invaluable as we work to enhance the Circleboom experience for all our users.

Best regards,

Noté 5 sur 5 étoiles

Recommended

It was a really good tool to manage all the social accounts in one dashboard. Its extensions of AI and design tools are time-saving.

25 janvier 2024

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