The driver (Barry?) came early in the delivery window which was very convenient for me. The fence panels in my delivery were left outside my front door as requested in perfect condition. The driver wa... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD Edinburgh, Edinburgh, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I get regular deliveries from Wickes via City Sprint. The deliveries are good and the tracking is really helpful. But the best experience is when the van pulls up and I get one of the regular drivers... Voir plus
L'entreprise a répondu
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the... Voir plus
L'entreprise a répondu
Communication is always clear and concise and response to requests are relatively swift. Any issues are usually dealt with across the phone with the outcome in the main positive and resolved. Never ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Coordonnées de contact
Unit 1C West Craig's Industrial Estate, Turnhouse Road, EH12 0BD, Edinburgh, Edinburgh, Royaume-Uni
- 0131 4531800
4,6
Excellent
155 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Warm and friendly staff
Alec from the Edinburgh service centre collects our parcels regularly and is always a warm and friendly guy! He always handles our parcels with care and adds a cheerful touch to the service.
4 septembre 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Louise,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Alec was extremely patient and helpful…
Alec was extremely patient and helpful as we packaged our samples.
His calm and helpful presence made what could have been a stressful morning, very simple.
Thanks Alec
3 septembre 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning Louise,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Excellent Service
Driver was very polite and courteous and parcels delivered as scheduled on time and in good condition. Keep up the good work guys .
16 août 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning James,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Very friendly and pleasant
Very friendly and pleasant. Enjoyed my experience!
13 août 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Ross,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Alec is the best courier
Alec is the best courier! He’s so nice and respectful.
9 août 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Abby,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Alec (u569) always delivers a great…
Alec (u569) always delivers a great service, he's friendly, remembers his regulars and looks after our parcels well.
9 août 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning Lucy,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Réponse de CitySprint - Edinburgh
Good morning Carrie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great service
Ali ed07 was friendly efficient and very helpful. Msg'd me when he was on the way and unloaded my bulk order in the safest place.
8 juin 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good Morning George,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis.
Driver very helpful and polite.
7 juin 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Florence,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Excellent service from Ali
I ordered 23 bags of compost from Wickes as I am unable to lift them due to disability. Communications from CitySprint were great, I was given a time frame the day before and kept updated on the morning of delivery.
Delivery driver Ali was friendly and professional from the moment he stepped out his van. He could not have been more helpful or obliging. He put the bags exactly where I wanted them and was pleasant and chatty throughout his hard work.
I will happily buy from Wickes again with this high level of service for delivery. A huge thanks to Ali for making this easy for me.
7 juin 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Lynne,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Friendly and helpful driver
Friendly and helpful driver, arrived within time slot, and very obliging. Very pleased.
3 juin 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning John,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Réponse de CitySprint - Edinburgh
Good morning David,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
CitySprint - Excellent
We have a great relationship with CitySprint Edinburgh, no complaints! Office staff and drivers always helpful & friendly
8 mai 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Debbie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Edinburgh
Any delivery drivers we have picking up or delivering packages are always polite and the guys in the Edinburgh office always try and help me put no matter what problem I give them
23 avril 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.
Many thanks,
Lucie
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Réponse de CitySprint - Edinburgh
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Amazing team and service
Amazing team and service
With my work we need the services of city sprint on a regular basis. And the Edinburgh team is always a pleasure to deal with!
They are friendly, efficient and very adaptable even on short notice. They alway do their best to help us. I definitely recommend their service! Special thanks to Callum Gordon Keith and John!
16 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good morning Alexandra,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Delivery time was good driver was ED11…
Delivery time was good driver was ED11 very pleasant and helpful and placed delivery where I asked with a smile very impressed
16 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon Stella,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
My delivery driver couldn’t have been…
My delivery driver couldn’t have been more helpful.
Very friendly service
16 février 2024
Avis spontané
Réponse de CitySprint - Edinburgh
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.