Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing customer service - I lost a thread through earring on the first wear and I didn’t even expect a response but Claro kindly replaced them! I thoroughly recommend them.

Noté 5 sur 5 étoiles

I have had nothing but a great experience with this company. I have ordered two rings and they are beautiful. The second ring I ordered was a size too big so I returned and it is so easy as the return... Voir plus

Noté 5 sur 5 étoiles

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good qu... Voir plus

Noté 5 sur 5 étoiles

Ordered ring from Claro Jewels. Arrived in good time but too small. Returned ring with instructions for next size up. Had opportunity to get finger properly measured and e-mailed Claro Jewels to up si... Voir plus

À propos de l'entreprise

  1. Bijoutier

Écrit par l'entreprise

High quality fine jewellery. Timeless pieces to last a lifetime. Same day dispatch and next day delivery.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service - I lost a thread through earring on the first wear and I didn’t even expect a response but Claro kindly replaced them!
I thoroughly recommend them.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Dawn Chambers

I have had nothing but a great experience with this company. I have ordered two rings and they are beautiful. The second ring I ordered was a size too big so I returned and it is so easy as the return address is on the envelope that they send your items in. I reordered a smaller size and it came within two days amazing. I am waiting for my refund on the ring I returned which they have received back today so I cannot comment on how long refunds take.. I even had a phone call from them to check it was my return. Great experience thank you Claro Jewels. I would just like to add that I have received my refund back today.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Super happy with the quality of my new…

Super happy with the quality of my new rings which will be for travelling mostly. They’re pretty close to my engagement and wedding rings, really great fit, very comfortable, and so sparkly! Delivery was very quick and the customer service I received when I had to ask a question was also both quick and high quality. I’ll definitely be shopping with Claro again.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Delighted

Delighted! Adam was so helpful and helped me with a replacement pair of earrings. Great -professional and truly valued his clients. Wonderful earrings. Thank you !

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

So pleased

I was a bit dubious as the ring sets were so cheap but they had good reviews. I am so pleased I decided to buy a ring set. They are beautiful and look expensive. The site was easy to use and I received the rings in a pretty velvet pouch. I will definitely buy from them again.

3 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

Stone fallen out

My first review was as follows

These rings are absolutely stunning. Just the right size to be believable. I liked both the sapphire and emerald so I was lucky enough to be given both. Will be buying more and would 100% recommend ❤️ The pics do not do them justice, they’re really sparkly

Update

A stone has fallen out of one of the rings which is really disappointing as I haven’t even had then a fortnight yet. I’m waiting for a response from Claro Jewels to see what can be done to rectify this. I will of course update again if/when I hear from them 😢

15 novembre 2025
Avis spontané
Logo de Clarojewels

Réponse : Clarojewels

Hi Gracie,

Thank you for your review, and we’re really sorry to hear that a stone has fallen out — that’s certainly not the experience we want for our customers.

We’ll be more than happy to resolve this for you right away. Our team will reach out to you directly to arrange a replacement.

Thank you for your patience, and we’ll make sure this is sorted quickly for you.

Noté 5 sur 5 étoiles

Exceptional customer service

Products are amazing quality and the customer service is excellent! I recently ordered some earrings and Royal Mail were unable to deliver them as the address was entered in wrong which was my fault. I contacted claro jewels on Facebook message and they were so helpful, they were able to re deliver my parcel with the correct address and answered my message very quickly! I would highly recommend for beautiful jewellery and wonderful customer service!

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful jewellery

1st time ordering from this company and will definitely be using them again!! Not only is the jewellery absolutely beautiful they are so reasonably priced and delivered in 2 days.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amethyst & Diamond ring.

I ordered a ring i had my eye on for a while & was probably going to send it back as most jewellery doesn't look the same as the pictures. Well it came & omg its huge, its stunning & extremely good quality which I wasn't expecting. I'm definitely keeping the ring, I will definitely make more purchases frm this company as I now know the quality of their jewellery. Highly recommend this company. 👍

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Jewellery is beautiful, Customer service first rate

Firstly the jewellery is beautiful and shipping was very quick. I needed to contact customer service after receiving my order and the response was super fast and then resolving my issue was seamless and hassle free. I would definitely recommend Claro jewels and will be shopping with them again soon. I have been really impressed with them as a company and I am very happy with my purchase.

6 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Never ever had a problem with this…

Never ever had a problem with this wonderful company all there jewelry is amazing beautifully fits I ordered 3 rings yesterday and all was delivered today. Excellent customer service even offered a discount when the ring I ordered was out of stock and there system had made an error. I have ordered more than 5 times and everything is just perfect. Thank you so much

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful Jewelry, fast delivery

Found this company on Facebook and will admit I wasn’t sure what my experience would be. I have ordered three rings so far. They arrive within 4 days first class delivery and they are stunning pieces of art. Lovely shiny silver and the stones really sparkle. Would recommend the company based on the two experiences I have had.

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I have purchased a stunning lab diamond…

I have purchased a stunning lab diamond I am so happy with it and they have been so helpful, really quick messaging me back with my questions and next day delivery. Definitely be buying again .

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Thanks Adam.

Claro Jewels have since been in touch and have dealt with my complaint in a professional and satisfactory manner.

I have amended my review from 1 star to 5 stars to reflect this.

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Lovely jewellery loved all my items I’ve had 4 rings and a necklace next day delivery would definitely recommend this company excellent customer service

22 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I have purchased from Claro Jewels a…

I have purchased from Claro Jewels a number of times and always receive excellent service from them! Their jewellery is beautiful, comes beautifully packaged and is sold at a good price and therefore good value for money. There customer service is excellent, overall, a great place to buy your jewellery!

13 février 2025
Avis spontané

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