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Lisez les avis des autres

Noté 2 sur 5 étoiles

Shitty Texting App This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone numbe... Voir plus

Noté 5 sur 5 étoiles

Everyone from sales to support uses Clerk Chat daily. The shared inbox keeps us organized and the AI handles the repetitive stuff so our team focuses on real problems.

Noté 5 sur 5 étoiles

Clerk Chat has really upped our game on both the support and sales fonts. It helps our support team respond faster while our sales reps can engage leads in real time. The SMS capabilities directly in... Voir plus

Noté 5 sur 5 étoiles

Their knowledge and quick action responses made it easy to get the platform up and running, even for our large enterprise setup. The system's security and flexibility fit perfectly with our requiremen... Voir plus

À propos de l'entreprise

  1. Fournisseur de logiciels

Écrit par l'entreprise

Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Customers love it

We get compliments about our response speed every week. People text us and get instant, helpful answers from the AI. Multiple Google reviews now mention how responsive we are.

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Game changer for our small team

Three of us run the whole business. Clerk Chat's AI makes it feel like we have a full support department. Handles inquiries, books appointments, follows up. Total game changer.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Our team loves it

Everyone from sales to support uses Clerk Chat daily. The shared inbox keeps us organized and the AI handles the repetitive stuff so our team focuses on real problems.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Conversational AI done right

The AI doesn't sound robotic or give canned replies. It holds real conversations, asks follow-up questions, and remembers context. Customers don't know it's not a person.

3 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Shitty Texting App

Shitty Texting App
This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone number and because the service is so shitty it can't even make the call to send the verification code to the number needing verification. This product needs more work than a 100-year-old house with a termite infestation.

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scummy sales reps will email your boss to strong arm you into buying their service.

The sales rep we dealt with over two or three weeks decided to go over our heads and email our CEO when we gave him a flat no and said we didn't want their service. That's pretty scummy.

Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again.

18 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammer

Clerk Chat exceeded our expectations. A huge shoutout to Josh Hancock, who was instrumental in getting us up and running. He walked us through the entire process, answered all our questions, and made what seemed daunting feel effortless. Since implementing Clerk Chat, we’ve been able to handle customer inquiries faster and more effectively. Customers love that they can reach us via text on the same number they call, and we love how it keeps everything professional and efficient. I can’t imagine running our business without it now!

9 avril 2025
Avis spontané
Noté 2 sur 5 étoiles

Mediocre service with bad refund policy - SKIP

The service was mediocre at best, and the support team was slow to resolve issues. Clerk doesn’t provide pro-rated refunds for annual plans, which is a big downside. I’d recommend skipping this one and choosing a more accommodating option instead.

3 avril 2025
Avis spontané
Logo de clerk.chat

Réponse de clerk.chat

Hi Leo! On the behalf of the rest of the Clerk Chat Support team, I apologize that you didn't receive the support experience that you were looking for. If you're open to it, we would love to discuss the issue in further detail with you to get things back on track! If you'd like to email support@clerk.chat, we'd be happy to respond there, resolve any issues you may have, and provide you the customer experience you were looking for! Thanks and take care!

Noté 1 sur 5 étoiles

Not able to log in for 3 months

After a successful sign up using Microsoft SSO, we aren't able to log in for three (3) months. The only replys we get are 'We are working on it' and 'Please sign in and change this and that in your account'. Well, that's exactly the problem: we can't sign in anymore.

17 mars 2025
Avis spontané
Logo de clerk.chat

Réponse de clerk.chat

Hi Jeroen! We're sorry that you had a rough time getting logged in. The issue that you were running into was a bit of an odd one, but we're happy that we were able to get the issue resolved and get you logged in correctly! Thanks for your feedback and have a great day!

Noté 1 sur 5 étoiles

High Maintenance Costs!

Keeping a chat system updated with accurate responses and AI improvements requires continuous investment, making it costly for small businesses.

27 février 2025
Avis spontané
Logo de clerk.chat

Réponse de clerk.chat

This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.

Noté 1 sur 5 étoiles

Big Scammer

After the completion of work cant reply the worker....

24 février 2025
Avis spontané
Logo de clerk.chat

Réponse de clerk.chat

This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.

Noté 1 sur 5 étoiles

Lack of Personalization!

Automated clerk chat systems may struggle to provide personalized responses, leading to frustration for customers who need tailored assistance.

19 février 2025
Avis spontané
Logo de clerk.chat

Réponse de clerk.chat

This is a fraudulent bot review with no prior activity. We have asked Trustpilot to take it down.

Noté 1 sur 5 étoiles

It’s a company that steals your money

Really, they are a scam. I'm trying to log in with my Outlook account, but their system is terrible. I can't unsubscribe from my account either. They don't respond to my support ticket. Very bad service. I've been paying for three months without being able to use the service.

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Service Team

I've had many successful interactions with the folks at ClerkChat. Their support team is quick to respond and thorough. Kudos to the entire service team!

26 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very good customer service

Very good customer service. I had a question about my account and Chelsey invited me to a google meet to sort it out and give me one on one attention. We quickly got the issue resolved, and I greatly appreciate it.

8 novembre 2024
Avis spontané

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