Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service pla... Voir plus
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Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service pla... Voir plus
L'entreprise a répondu
From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler... Voir plus
L'entreprise a répondu
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Voir plus
L'entreprise a répondu
A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed... Voir plus
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Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.
16 York House, Wool Gate, Cottingley Business Park, Cottingley, BD16 1PE, Bingley, Royaume-Uni
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From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler I would like, where the boiler was situated, how many bedrooms, bathrooms and radiators were in the property, where the existing boiler was located and where it vented the exhaust. He requested photographs which I supplied and he came up with a very reasonable estimate. He explained in detail what we would receive in the install, how long it would take, and the after care for the boiler.
The agreed date of the installation, a smart and very polite engineer arrived on time at 8:00am and explained everything with my mother, who this boiler was for. He put down carpet protection and commenced work. Once the install was complete he sat down with my mother and explained the wireless thermostat and how to work it, going through step by step while my mother operated it. He left the house spotlessly clean as he found it. Excellent company from the beginning to the end. Highly recommended.

Réponse de Clever Energy Boilers
Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service plan .. good old customer service .. keep up the good work guys

Réponse de Clever Energy Boilers
Great service and always friendly and helpful. Definitely recommend

Réponse de Clever Energy Boilers
Just had annual boiler service. Excellent job done highly recommend.Great staff and always kept informed what time they are coming.

Réponse de Clever Energy Boilers
Was given all the information I needed clearly & professionally

Réponse de Clever Energy Boilers
I had an extremely disappointing experience with this boiler supplier and would strongly caution others before using them.
The installation was delayed repeatedly despite there being a very vulnerable person at home who was reliant on heating and hot water. Communication throughout was poor, and there seemed to be little urgency or concern for the impact this was having.
The HIVE installation was also mishandled, which resulted in further days without heating. This should have been a straightforward part of the job, but instead it caused additional stress and inconvenience.
The biggest concern, however, was the so-called warranty. It was presented in a way that gave the impression of proper manufacturer-backed cover, but in reality it does not appear to be a Bosch warranty. It is effectively their own warranty, with extensive exclusions, and requires the boiler to be serviced yearly by them through their own service plan. Otherwise, they state they will not honour it. In my view, this is highly misleading and gives customers a false sense of security.
The quality of the installation was also very poor. Within days of the boiler being fitted, the ceiling developed significant leaks on two separate occasions. This had never happened before in the 16 years we have lived in the property. The timing speaks for itself.
Worst of all, once the boiler was installed, the aftercare was awful. They were rude on the phone, showed no real interest in resolving the issues, and seemed to want nothing more to do with us once payment had been made. There was no meaningful attempt to take ownership, offer solutions, or reassure us.
Overall, this has been a stressful and upsetting experience involving delays, poor workmanship, misleading warranty terms, and unacceptable customer service. I would not recommend this company.

Réponse de Clever Energy Boilers
So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what needed doing and worked efficiently and cleaned up afterwards ! Special mention to James in Sales who helped me throughout the whole process ! Massive thanks to all involved.

Réponse de Clever Energy Boilers
The engineer was very quick helpful with what he told me to do on a leaky valve so i could change myself was a great help throughout the service cheers.

Réponse de Clever Energy Boilers
Very satisfied with the companies work. They were very efficient in providing me with the information that I needed and getting back to me if I had any queries.
The work was carried out to my satisfaction and I would certainly use them again if I required more solar panels etc.
No hesitation in recommending them to others.

Réponse de Clever Energy Boilers
The engineer was on time, explained what he was doing and left everything tidy

Réponse de Clever Energy Boilers
I’ve been with them for a few years now.Never a problem.. great friendly service..

Réponse de Clever Energy Boilers
A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed the boiler and Hive system quickly and left the house spotless.
We also really appreciated the expert advice on how to tackle our low water pressure issues. It’s rare to find a team this professional and helpful. Highly recommended!

Réponse de Clever Energy Boilers
I was kept informed of arrival time. Theo was polite and very helpful. Service was done quickly and efficiently.
I would recommend this company . Easy to contact and always helpful.

Réponse de Clever Energy Boilers
Amazingly friendly and helpful service from beginning through to after care. Work carried out was so good that other tradespeople who have come have commented on the impeccable work. The two lads who came (Chris and Chris) were so good at what they do that they even cleaned up the garage to a point that it was cleaner when they left than it was before they started!

Réponse de Clever Energy Boilers
Excellent service from Clever Energy. James Nicolas in sales was clear and professional throughout. Mamrez Hussain was very helpful in explaining the warranty and aftercare, which gave me real peace of mind. The installation engineer was also highly professional and completed the work to a great standard.
The boiler is working perfectly and the £108 annual service offer feels fair and reassuring. I would definitely recommend them.

Réponse de Clever Energy Boilers
Service carried out as arranged. Engineer completed all checks efficiently and in a polite manner.

Réponse de Clever Energy Boilers
Easy and clear evaluation, followed by a swift, affordable quotation. James was hands on at all stages and kept things moving smoothly. Installation, by Chris, was as scheduled, and trouble free. Very happy with all aspects of my boiler replacement. Highly recommend.

Réponse de Clever Energy Boilers
The person that comes to see us was not pushing and given the best deal 2 time all other quotes were higher well done the boiler is fitted and the man cleaned up any mass took our old one to

Réponse de Clever Energy Boilers
Great service the young man theodore was very polite and helpfull explained what he was going to do very clean and tidy would recomend this company to any one thanks the gill family.

Réponse de Clever Energy Boilers
Prompt and efficient service from the engineer installing the new boiler. All done in 3 ½ hours. Recommended

Réponse de Clever Energy Boilers
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