Clever Energy Boilers Avis 

1 116
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous service from start to finish , from James doing a quote and booking in, Chris for installing my new boiler who was exceptional and very tidy and thank you to mamrez who sorted the service pla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the first call with James from Clever Energy Boilers East Midlands, I was spoken to with empathy and he was patient and understanding of my situation. He took the time to go through what boiler... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So pleased we went with Clever Energy Boilers and have no hesitation in recommending the company. The guys who came to fit our new and improved boiler were great ! Lovely to talk to, knew exactly what... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A huge thank you to Mark and Chris for making our boiler installation so seamless. Mark gave us great upfront advice and made the process easy, while Chris was brilliant during the fit—he installed... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Fournisseur de chaudières
  3. Service d'installation du gaz
  4. Société d'énergie solaire
  5. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

Clever Energy Boilers, based in Yorkshire, has extensive experience in the supply and installation of high-efficiency, energy-saving heating solutions from leading manufacturers. Over the past 10 years, we have successfully installed more than 15,000 boilers across Yorkshire, Lancashire, Humberside, Cumbria, the North East, Cheshire, the Midlands and the Southern regions. In addition to our boiler services, we also specialise in the installation of renewable energy products, including air source heat pumps, solar panels and battery storage systems - helping customers reduce their carbon footprint and lower energy costs. We are proudly accredited by MCS and Gas Safe and hold approvals from other recognised industry governing bodies, ensuring quality, safety and reliability in every project we undertake.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 116)

106 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super service well planned and executed


Super service well planned and executed

7 octobre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Great customer service Mamrez

Great customer service Mamrez, thank you!

16 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Great price, swift installation

Was quoted a very competitive price, install was quick and to a good standard, engineer was friendly and would recommend to anyone looking to get their boiler replaced.

29 septembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Happy with friendly approach and…

Happy with friendly approach and explanation of expertize

11 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Fantastic customer service as usual…

Fantastic customer service as usual from Clever Energy Boilers. Very efficient and great pricing.

11 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 2 sur 5 étoiles

Misleading Warranty Information & No Follow-Up After Complaint

UPDATE: Moved from 1 star to 2: I have had to write two letters and I had to speak to Citizens Advice as Clever Energy didn't reply to my issues, detailed below, in two months but have finally been in touch after I wrote this and we have come to an agreement. Unfortunately the filter they fitted wasn't Bosch so it has invalidated the Bosch warranty which I would have preferred but they offered me a bit of compensation and I'd prefer to close this off than let it drag on. They are going to look after my servicing so I will keep my fingers crossed that the ongoing service will be better and I can upgrade the review again.

ORIGINAL POST:-

I was initially very happy with the installation of my new boiler by Clever Energy Boilers, but the experience since has been extremely disappointing.

At the point of sale, I was reassured that my boiler would come with a 10-year Bosch warranty, plus an additional 4 years if I used them for annual servicing — which I thought seemed very fair at the time. However, I later received conflicting information suggesting that this wasn’t the case because a different filter had been fitted.

I also received follow-up calls claiming my boiler hadn’t been properly registered, despite being told everything was already completed. I raised a formal complaint in September, chased it again on 19 October, and received a call promising a response later that day or the next — but weeks later, I’ve still heard nothing.

The installation itself was fine, but the after-sales service, communication, and misleading warranty information have been very poor.

12 septembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for your review.

We’re very sorry for the issues you’ve experienced following your boiler installation. This is certainly not the level of service we aim to provide and we completely understand your frustration given the conflicting information and lack of communication you’ve received.

Rest assured that our Sales Manager, Lee Gardner, is looking into this as a priority. He will be in touch with you very soon to review the matter in full and provide you with clear, accurate information regarding your warranty and registration, as well as an update on your complaint.

Thank you for your patience and once again, please accept our apologies for the inconvenience caused.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Always helpful and a pleasure to deal…

Always helpful and a pleasure to deal with .

6 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, great service every year. Very reliable

7 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

I’ve been a loyal customer for the past…

I’ve been a loyal customer for the past five years, and I can confidently say this company sets the standard for excellent customer service. Every interaction has been smooth, professional, and hassle-free from start.

5 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Polite and Professional

Clever Energy boilers always phone me at the same time each year to book on my annual service. They are always polite and professional, thanks Mamrez!

4 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Simple process

Simple process. No problems.

5 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

The engineer was very polite

The engineer was very polite, friendly and respectful of property. He knew his job well and was happy to answer any questions we had. All in all it was a really pleasant visit. Thank you so much clever energy.

5 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

The company are really good

The company are really good, and always ring me once a year and get my boiler serviced.

3 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Fantastic Boiler & install

We’ve had a wonderful experience with getting our new boiler. The sales rep came out quickly, we felt comfortable and the company seemed really good. 4 days later we had the boiler installed and they did a fantastic job!! The boiler works beautifully, they tidied up and made sure it was the best install.
So happy with this company and our lovely new boiler!!

3 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Always a great experience quick and…

Always a great experience quick and easy to book a service

2 novembre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Feedback acknowledged. Apologies given. Trust regained. A very positive experience.

This is a new experience for me. This company really listens to feedback, acknowledges mistakes, apologises and actively sets on a mission to correct past errors to create a positive customer relationship going forward. After my review 22/10/2025, CE Boilers have done everything possible to correct an unfortunate mistake from earlier this year. I am now a happy customer; my boiler has been serviced, and Lewis has delivered on everything he promised. Thank you. I am now back with this company because even though mistakes can happen, CE Boilers actively cares and proves you can regain a customer’s trust. Again, thank you.

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service

Thank you James and Ben what a fantastic service from you guys from start to finish exceptional.Shout out to Alison too from accounts.

I would highly recommend clever energy boilers very fast reliable and tidy service job is carried out to the highest standard and the prices are very reasonable.

My boiler broke down could not repair contacted clever boilers through Checkatrade within 2 days my new boiler was fitted.

Thank you again and I will be recommending you to family and friends.

29 octobre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Very good and helpful

Very good and helpful
Rang me to boom service In
Provided with all information required

27 octobre 2025
Avis spontané
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Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Great job

Great job, and very competitive price for the Worcester boiler with 14 year warranty!

24 septembre 2025
Avis spontané
Logo de Clever Energy Boilers

Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

Noté 5 sur 5 étoiles

Very Happy

Very Happy. Professional service.

26 septembre 2025
Avis spontané
Logo de Clever Energy Boilers

Réponse de Clever Energy Boilers

Thank you for taking the time to share your positive experience with us, we truly appreciate your kind words and feedback.

If you know of anyone who may benefit from our services, we would be grateful for any referrals. As a token of our appreciation, you will receive a £100 referral fee if your referral results in completed work.

More information can be found here on our website:

https://www.cleverenergyboilers.co.uk/refer-a-friend/

We look forward to the opportunity to assist you again in the future.

Thanks
The Clever Energy Boilers Team

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