Ellie was absolutely amazing. I had a problem with my order (no fault of Clomana) she was really polite and sorted the issue out so professionally.
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Lisez les avis des autres
I absolutely love Clamona Beauty! Everything Chloe and the team create is such amazing quality - you can really tell how much care goes into each product. The marshmallow sponges are a total ga... Voir plus
L'entreprise a répondu
I’ve been using marshmallow sponges for years, starting with the original Coco Cosmetics by Chloe chocolate ones, and I’ve never found anything that compares. They’re incredibly soft, give such a flaw... Voir plus
L'entreprise a répondu
Been waiting weeks for delivery or dispatch. Nothing has happened. Unbelievable honestly for the amount I spent on this order to have received nothing weeks later. Customer service is shocking and don... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
THE CLOMANOR UNIT 2, ASHBURNER WAY, BARROW IN FURNESS, LA145UZ, LA145UZ, Royaume-Uni
- customerservice@clomana.com
- clomana.com
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A répondu à 44 % de ses avis négatifs
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Amazing company with amazing products…
Amazing company with amazing products all my girls and wife have everything . Robes, pj's ,sponges, soaps all great products
Clomaná and Cmfrt do it all!
Clomaná’s Marshmallow sponge is the best sponge I’ve ever had! It’s super soft hence the name. It comes in a variety of shapes and sizes for perfect application! I should also mention it’s great for people with dry skin, which blends amazing! No patchy, cakey finish!
Best makeup sponge and has been proven!
They also have their incredible pyjamas they do as well for the perfect Cmfrt night! They are 95% cotton which is perfect for people with sensitive skin and 5% spandex which adds stretch and make them breathable all year round even with hot sweats.
Also can’t not forget to mention ‘The Soft Skin Cream’ it’s hands down the best moisturiser for people with eczema prone, sensitive, dry, dehydrated skin (like myself included) 🙌 It’s so silky smooth on the skin and after a few uses your skin looks so glowy and healthy! Literally like glass 🤩
Clomaná has it all from makeup tools, Cmfrt pyjamas and lounge wear, to even now skincare! Clomaná is forever developing and creating incredible things! 🤩👏
Want to give a big shout out to Chloe the owner and all the team how amazing and kind they are to their customers and community! Always 💛
I love the staff
I love the staff. They are very helpful and welcoming and they help you find the items you need.
Only nice things to say about Clomana
Only nice things to say about Clomana. Great quality products.
Whenever something has happened (only once) which wasn't their fault, customer service was great.
5 stars
Not sure what everyone is going on about poor quality or bad customer service. Used Clomaná for years and their quality and customer service has been fantastic. Every problem I’ve had they have sorted it quickly and efficiently. Would recommend them 1000%. People have to remember they are a small business and they do work their hardest.
Absolutely love this brand
Absolutely love this brand! The team are all fantastic and help with any queries. Never had an issue.
The quality of the products is outstanding. Always perfect. Packaged beautifully too.
5*
Absolutely amazing service & products
Absolutely amazing service & products. At Christmas they had delivery issues & the staff went above & beyond to sort all issues. Even added over £40 of extras in each order as an apology. The communication is 10/10. Will always be ordering as it’s the best quality on the market for pyjamas & beauty products
many items from Clomaná…
I have brought many items from Clomaná beauty and have never been disappointed by any of them
5 stars⭐️
I can’t recommend Clomana enough! I’ve been ordering from Clomana for years now and I’ve always had a very positive experience! The quality of Clomana and CMFRT items are always amazing! CMFRT is so worth the price tag! I’d say I own nearly every colour of the pyjamas!
Over the years I had issued with orders getting lost in the post or delays with shipments out of their control! Ellie and Carley from customer service are always so helpful and respond so quickly! They have always resolved any issue I had. Very professional, friendly and helpful customer service team! 💖
cmfrt pjs
I have ordered a few times from Clomana now, and each time i have become obsessed with the pjs! Over Christmas period with the pre-order delays i was well informed with dates of delivery etc. i didn’t expect to receive any freebies with my order due to their shipment delays, so thankyouu. The customer service is really great and shows how much they value their customers. Thanks Chloe and Carley :)
love clomana!
recieved my mystery pjs today i love them!! have been ordering from clomana for years! since way before the rebrand, and im actually obsessed with chloes pjs!! i have so many pairs its unreal would definitely recommend clomana!
Amazing!
Amazing products and customer service couldn’t have been more helpful!
Gorgeous quality pyjamas
Gorgeous quality pyjamas, the best eczema cream on the market and their sponges beat beauty blenders. All round fave shop.
Delivery takes a while but it does state on the website about this.
AMAZING
Absolutely love the beauty blenders and the Pjays are just WOW I love the comfort, style and softness and love coming home to put a pair on .
Placed an order 12/01 for the flossie…
Placed an order 12/01 for the flossie robe, took a week to dispatch due to January sales which is fine. Unfortunately tracking hasn’t updated in over a week with Royal Mail so is presumed lost. I’ve been liaising with Ellie in Customer Service who has kindly and promptly dispatched a replacement for me on 24 hour delivery, it’s yet to arrive but fingers crossed Royal Mail don’t misplace this one! Ellie and I have even bonded over bunnies given the flossie robe is based on them 🐇
love it .cleanser
love it .
I have Used brush cleanser and it works great on cleaning my marhmallows and brushes.
Don’t bother
My husband placed an order on Black Friday. He waited weeks to be told ‘sorry the item isn’t in stock anymore’. Order was cancelled and he was given a promo code as an apology.
I placed a second order using the promo code. It’s been a week and I still haven’t had a dispatch email.
This company is a joke.

Réponse de Clomaná Beauty
Been waiting weeks for delivery or…
Been waiting weeks for delivery or dispatch. Nothing has happened. Unbelievable honestly for the amount I spent on this order to have received nothing weeks later. Customer service is shocking and don’t respond for days & when they have they are vague and unhelpful. Since their message stating about it being sent out, another week has gone by. As another review stated it’s like falling into a black hole. Extremely disappointed, clearly social media and engagement in selling is more important than fulfilling orders. I will not be purchasing again.

Réponse de Clomaná Beauty
What can I say but....AMAZING
What can I say but....AMAZING.
I wanted to invest in my sleep and upgrade my pj's. I'd heard the name clomaná from a number of people. I spent time reading reviews, because let's face it when you reach 40 a good night's sleep becomes harder to achieve (especially with 2 young children). I ordered the CMFRT petite luxury soft pyjama set - Harriet in Large (5"4 size 14). They arrived quickly, packaged perfectly, and with excitement for a CMFRT nights sleep. I tried them on and wow they did not come off. These pj's are the best, most comfiest, softest pj's I've ever worn or slept in. I was able to move, didn't get to hot, and had a CMFRT nights sleep. These are truly amazing, worth the investment, and will definitely be ordering again and again.

Réponse de Clomaná Beauty
Pitiful delivery….
Whilst I love their blenders , I won’t be ordering again as there are others as good on the market.
Their delivery is pitiful in this day and age and their customer services next to useless

Réponse de Clomaná Beauty
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