Ellie was absolutely amazing. I had a problem with my order (no fault of Clomana) she was really polite and sorted the issue out so professionally.
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Lisez les avis des autres
I absolutely love Clamona Beauty! Everything Chloe and the team create is such amazing quality - you can really tell how much care goes into each product. The marshmallow sponges are a total ga... Voir plus
L'entreprise a répondu
I’ve been using marshmallow sponges for years, starting with the original Coco Cosmetics by Chloe chocolate ones, and I’ve never found anything that compares. They’re incredibly soft, give such a flaw... Voir plus
L'entreprise a répondu
Been waiting weeks for delivery or dispatch. Nothing has happened. Unbelievable honestly for the amount I spent on this order to have received nothing weeks later. Customer service is shocking and don... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
THE CLOMANOR UNIT 2, ASHBURNER WAY, BARROW IN FURNESS, LA145UZ, LA145UZ, Royaume-Uni
- customerservice@clomana.com
- clomana.com
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A répondu à 44 % de ses avis négatifs
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Great customer service
Great customer service! Always so helpful and such great quality pyjamas, sponges, everything! Definitely worth your money!
Beautiful PJs
Beautiful PJs! I’m so happy with the service I have received.
Can’t recommend this company enough.
The make up sponges and face cream are…
The make up sponges and face cream are fantastic and so far I have yet to find a product that compares.
The customer service needs to be looked into as replies are slow .
I have recently placed an order that took nearly 2 weeks to arrive, this could be improved as the products are not coming from overseas.
Overall I love the brand and the products and hopefully when the brand grows they will hire more staff to pack orders and deal with customer queries.

Réponse de Clomaná Beauty
10 Stars⭐️⭐️⭐️
Always amazing products, always delivered on time and great customer service and the store is fab!💗
Amazing brand with beautiful products
Amazing brand with beautiful products! Have always been super happy with everything I have received and when I have needed help customer service has been the best.
I absolutely love this brand and i…
I absolutely love this brand and i purchased 3 pairs of the pjs in the January sale and it took 3 days for me to be able to pick them up. Chloe and the girls are so polite and friendly and always try their best to make everyone’s experience the best whether that’s online or in the store. I have 5 pairs of the pjs and will be buying more. I’ve even purchased my little girl some too.
The best pyjama’s I’ve ever had
The best pyjama’s I’ve ever had, once you try you’ll get addicted & want them in every colour. Never had better costumer services, nothing is ever a problem and they get back to you straight away to help with whatever issue you have.
Makeup routine staple
Makeup routine staple.
I have been buying from Clomana since 2021 !
The products are amazing quality so you can see how much care goes in to them from the sponges to the soft skin cream to the pjs! Each product tells a different story to this business.
The team at clomana go above and beyond to help and do their best to get everything shipped in a timely fashion. I could not recommend this company and there products more if I tried.
Thank you for creating an inclusive brand all round🤎
I’ve had a great experience with this…
I’ve had a great experience with this local company from start to finish. The products are beautiful and clearly made with care and quality in mind. Communication was helpful and reassuring, and any questions I had were answered professionally.
Although delivery took a little time, the team kept me updated and the product was absolutely worth the wait. It arrived well packaged and exceeded my expectations.
I’m really pleased with my purchase and would happily recommend this company to others. I’ll definitely be ordering again in the future!
🩷🩷 Wow!!
🩷🩷 Wow!!! Love everything that comes from here! The quality of the PJ’s is just STUNNING! I will never wear any others now! Xxx
The make up sponges …. The best quality ever and give a flawless application 🩷
The silk pillow cases are the best quality I’ve ever used! 🩷
The soft skin cream is beautiful 🩷
The make up brush/sponge soaps smell Devine and remove all traces of make up 🩷
The fake tan goes on flawlessly with no streaks and lasts ages🩷
I absolutely love these pj’s and find…
I absolutely love these pj’s and find the quality to be second to none. On the rare occasion I have had to email regarding an item it was dealt with promptly and to my satisfaction. I have bought pairs as gifts as well as for myself and they were extremely well received. I would recommend.
Terrible communication and letting customers down
Ordered a Christmas Eve box, they took the order knowing they didn’t have any stock of the pyjamas. They had no communication of this to the customer, if I knew this wouldn’t have ordered. They waited until 16th December to tell customers they didn’t have the pyjamas yet and they’d post the Xmas eve boxes on 22nd Dec when they arrived - useless to me that lives in Northern Ireland. If they actually communicated these issues to the customer it might have been fine but they went radio silence until the very last minute, and customer service is abhorrent.. basically non existent. It took me days ringing to finally get a phone call answered. I ended up paying a lot of money for a Xmas eve box containing pyjamas I didn’t want.. as well as cheap items from SHEIN with their logo on. Love their pyjamas but not worth the money, or the hassle. Avoid at all costs
Have bought both the marshmallow sponge…
Have bought both the marshmallow sponge and some pyjamas from them and both are amazing quality. I wouldn't use any other beauty blender and it is a tool I use every day. I got a mystery box for the pyjamas and I love them they are so comfortable and not usually a colour I would go for but I still love. I do feel customers would be communicated with more about estimated delivery time but that would be the only thing.

Réponse de Clomaná Beauty
Think i own almost everything this…
Think i own almost everything this brand has brought out, from the first ever dressing gown in 2022! I have always had an amazing experience with quality and customer service! Will always continue shopping here!
Amazing products and staff
Have been ordering from here since June last year and the pyjamas are the best ever and worth every penny.
Have ordered during new releases and sales and delivery does take a little longer but you are always informed before ordering.
Super fast delivery every other time and customer service are amazing to deal with when I did once have a small issue about missing socks.
Soft skin cream has worked wonders for my rosacea skin.
Love the CMFT pyjamas
Love ordering from clomana, the quality of their products is unmatched! Especially the CMFT pyjamas. Every time I’ve communicated with the team I’ve always had a prompt response from them. Although delivery times can be frustrating at times, it’s worth it for the products.

Réponse de Clomaná Beauty
Love the pjs
Love the pjs, probably have in the range of about 15-20 pairs now and I will continue to buy more 🙌🏼 never had any issues with customer service, iv always had a reply the same day and when we got eventually got our pre orders after Christmas of the Connie and Blair pjs my box must of had anywhere between £20/£30 worth of free CLOMANÁ products in it as an apology for the late arrival!!
I love everything about Clomana
I love everything about Clomana. The sponges were the first things that I discovered 5 years ago. I have purchased so many since then because you can never have enough marshmallow sponges! Near the end of 2025 I invested in CMFRT after being quite sceptical of the price of them but I now see why because they are the comfiest & most breathable pjs I’ve ever had, I now have Penelope, Flossie & Connie. I’m normally quite body conscious when in PJS but CMFRT ones make me feel so nice in my body and I sleep better too. They are perfect for my sensitive eczema prone skin. I recently bought the Flossie robe and I literally live in it - it’s the cosiest robe I’ve ever had. I love that it has a button and built in robe tie! Love love love clomana and cmfrt. Cmfrt has become a part of my routine especially on my days where I feel down & need self care comforts which I now get from Cmfrt / Clomana. Can’t wait to see what you bring in 2026🥰🩷
I can’t describe how much I love this…
I can’t describe how much I love this brand! Especially the CMFT sleepwear range! I’ve just received my second pair of pyjamas and the quality is unreal! Quick delivery and beautiful packaging!!! I can’t stop shopping here 🤍
Lovely team and fab customer service
Ordered multiple times for delivery and collection.
On one occasion my item wasn’t available so changed the order but the customer service were brilliant via email. Would get back to me within 24 hours and promptly sorted the issue. In busier periods it’s been a longer wait for items but this is understandable as it’s a small team. Everyone is always lovely when I’ve popped in for my order too.
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