Giacom Avis 

It is a pleasure to work with Giacom, if it was not for Michael Sugden being as attentive and helpful as I need, this relationship would not have worked!

Great account manager!

I've worked with giacom for a few years. Their support is the best on the market for now, no competition, not even close.Sales, not so much, but their techies are fantastic at their job. Ash, Team Lead for the support is excellent at his job as is his team. Above and beyond.

Ive worked with Giacom for 4 years with different companies and the service is fantastic, you couldn't ask for more. Even, on the rare occasion there is an issue, its usually with the computer and they do their best to help and every time helped me fix it quickly.

I have been using Giacom's hosted services for over 8 years now and have always found the support to be excellent but rarely required. I had occasion to request emergency support at 11pm last week when multiple mailboxes for one client started sending out spam. I had a call back within 15 minutes and the problem was quickly identified as being at the client end and I was able to resolve it promptly. Outstanding support and a big thank you to Stefan for getting back to me so quickly even during Covid-19 lockdown.

Support (Chat) is always very quick, polite and professional. Great service!

They always provide speedy response and continue to offer a broad range of good value services.
Account Management and Technical Support are excellent.

I recently had to contact Giacom's tech support team as I had a provisioning issue. I got a very quick response that answered query 100%, no bouncing back and forth. great support, as is generally the case with Giacom.

Giacom have and continue to be a great partner. Their platform is very easy to use and they have a extensive portfolio of SaaS that fits into our MSP model. Account Management have been supportive and helpful and very recently have also engaged with us on joint marketing campaigns.

A powerful and easy to use system / portal.

Giacom have supplied my company with several branded marketing campaign products from web micro-sites, to email and social media postings and laterally printed materials. The process of ordering is very simple and timescales generally around a week or less. Quality of the finished product is very good. The support from staff such as Taz throughout the process has been exemplary. Overall, the Giacom experiance is excellent, they cannot support you enough.

Branding process was excellent. Taz was really helpful from start to finish and the end product is great.

If you need hosted a solutions partner - your search is ended
I have been a partner with Giacom Cloud Market for more years than i care to remember. They have great support which has been enhanced by the 'chat' facility.
Their range of products is vast and their knowledge in depth when required.
They provide the security of a large company but with small company support - i.e. always there when you need them
thoroughly recommend them

These clowns bounce legitimate emails because they have a policy that no other email provider has that stipulates the sending IP address’s FQDN must match the domain the email is being sent from. No other provider does this and it is NOT an RFC requirement and it means users of their service are having legitimate emails blocked!

Recommended.
Ingram was a disaster for us.
Giacom is better all round.

I have been with Giacom for many years and they have provided a faultless email service at a great price throughout. Their customer service and support processes are excellent too. I thoroughly recommend them.

Brilliant System. Very quick and does exactly what it says.

Bit of a shaky start, but support has much improved over the past few months. The product is great and look forward to continuing to work with Giacom.

Good experience and easy to use the dashboard

Very positive experience so far. A bit of a learning curve for me so I appreciate the support and help.