Cloudy2Clear Windows - North West (MM) Avis 

I contacted this company on Tuesday 2nd June 2026, requesting a quote for 3 windows that now had condensation between the double-glazed panels. An appointment was made for between 1 pm and 5 pm on Saturday 13th June, 11 days later. I was surprised at this delay in being able to attend to our house; a competitor came on Wednesday, 3rd June, and gave us an estimate straight away. I received a text at 13:07 today, Saturday 13th June, informing me that due to a family emergency, their representative was unable to attend today and wishing to rearrange for between 9 am and 1 pm on Wednesday 24th June - another 11 days. I have declined this rearranged appointment and did ask why if they were able to send a text at 13:07, why did they not call me ? I happened to be away from my phone when they sent the text and did not see it until nearly 5 pm. This company must be either very busy and/or short-staffed if it takes this long to react to a potential customer's enquiry. I worked in sales for many years and would have been embarrassed to be only offer such long periods to react to such an emquiry.

Very easy to deal with, quoted a good price. The guys that came were friendly and efficient. One window had been made the wrong thickness so they came back to fit that. All in all a great service and great value, would definitely use again.

Already written a comment and submitted it but I was very pleased with the service I received. Very friendly, efficient and professional although there was a slight delay on delivery as problem with glass. Would definitely recommend to friends and family.

The initial measuring up was done very quickly after my telephone enquiry, the estimate was clearly explained and the price was reasonable. The installation was fixed for a date convenient to me and the company's staff (led by Dave) came on the day within the promised time. The job of replacing two windows was carried out cleanly, quickly and efficiently.

Outstanding service. Very organised and professional. From the free quote to the work being carried out, to the staff back in the office.

The whole process from quote to fitting was quick and efficient but not the most competitive.

Excellent service from start to finish. Job completed in 5 days- wow !
Reasonable price,
All staff were very efficient and courteous.

They did everything in a timely manner. Right from the very first point of contact. Exemplary customer service and great staff! The product and price was excellent. Would definately recomend to anyone.

Provided my elderly father with a quote to fix a cloudy double glazed window, at a cost of £1250.00. I have other quotes for a third of this price, some with 10 year gaurentee... I am not sure how a company can quote so high and get away with it.

Very efficient from first point of contact to completion.

ordered new patio doors, and from ordering to finishing fantastic, and both the workmanship and the workmen was great, highly recommend.

Window replacement by Dave was 5*. From the initial quote to the actual replacement his service was excellent.

Very efficient throughout the whole process.
Phone calls were clear, appointments kept and everyone who came was polite and they did a very good job as arranged. They cleared up after the work and provided good paperwork. I will definitely use them again when needed.

Quick efficient and extremely professional

We have been struggling opening and closing a patio door due to a faulty door lock for a number of years, believing that it was irreparable because of its age. The good news for us was that Stuart had the ways and means to replace the whole mechanism making the door fully functional once more. Excellent work!

Window glass was replaced in no time.
Done with care and old glass removed. Arrived on time. Staff were friendly and helpful. Good job alround.

Fantastic customer service from Dave who explained everything and offered advice and recommendations when pricing up and measuring up. Very reasonable pricing and overall great service. Highly recommend

This is the second time I've used Cloudy 2 Clear they've replaced six planes in my upstairs bay window, last year they did downstairs. The work is outstanding the two men doing the installation arrived on time, very friendly explained the job and left everything tidy and clean removing the old panels. I used this company again because they are so efficient, from arranging the initial quote to booking the work in. The office staff are always available, respond to emails immediately and I like that because you feel they care about their customers. I can highly recommend this company and would use them again.

One of the best decisions I've ever made!