clubcarwash.com Avis 

I have been going at the same car wash with my car for months, my clear lens on my rear tail light came off and I noticed it and spoke with the site manager about it. She helped me take pictures and put the claim in. The claim department spoke with me and she claimed that it is my cars fault not the car wash. All the reviews that I have read about this business are all the same complaint. I wished I read the reviews before I gave them my business. I have 4 cars in the Club CARWash and I am CANCELLING them TODAY!!!

I went to the club car wash in North Richland Hills Texas about two months ago and was disappointed that the young lady at the kiosk tried way too hard to sell me on a monthly pass. I asked her a couple of times to please not make me sit through the sales pitch because I needed to get going and all I had time for was a quick car wash. She not only proceeded with her sales pitch, but seemed critical of my decision. She tried hard to get information from me regarding why I did not want to purchase the membership. I again mentioned that I did not want to have this conversation; I just wanted a quick car wash, please. I decided after two months to try again, hoping that all of the other negative reviews would help this company realize that they need to change their protocol. However, although I was even firmer this time that I did not want to hear the sales pitch, the girl told me that she had to. She said she was required to, and she would not cease to try to sell me a membership. I asked her to please respect me, the customer, and just sell me a car wash. She refused. I will not be returning this place that obviously does not respect for their customers’ wishes above their own.

So they are a newer carwash in our area. I have signed up all of my 5 cars and have had only positive experiences. We use Beloit,Wi / Machesney Park,IL / and are looking forward to the new one being built in Rockton, IL.
After reading all of the negative reviews I felt bad that they are not as well liked in other areas. I would hope that the company would reach out to the customers that have had negative experiences and try to resolve those issues.
We are looking forward to the new location and hope that management does not do anything to jeopardize their future success by ignoring customer Issues.

They damaged the paint on my car and licence plate 3-year-old car they will not accept responsibility

Been goin to this car wash since opened they always ask for membership but this time JENNY continued to push not run my card and contiuned asking why i wod not take membsrship She never smiled then she stalled and wod not give me my card back when i askd never ever goin back

Really good and gave my kids a sucker and give USS sense in are car and a good job on the car no scratches on the paint

TOTAL SCAM!!! Don’t ever go to a Clib car wash. They damage your car, rip you off, I have seen multiple drug deals in the parking lots, dishonest employees. Total scam and very dangerous. They should all be sued and SHUT DOWN IMMEDIATELY!!!!!

Can I get an explanation why the car in front of me got a really good prewash . All I got was just a splash . I did notice them look at all the white muck on my side runners . But barely gave me a spray wash . Wednesday July 16 2:45 . Very pussed

Went to club car wash today that is a terrible place to get your car wash. They wash the sides and did not wash the back at all. Not worth 10 cents no more less ten dollars. Absolutely Terrible

I’ve taken my car to plenty of car washes. This particular car wash uses a power washer to prep the car before it goes through the car wash. I don’t believe the staff was properly trained by the management as he held the power washer too close to the center of my car and damage one of my sensors They refused to pay for the damage, blaming it on the age of the car instead of blaming it on the inability of the prep guy who is not properly trained on how to use a power washer the close you hold the power washer, the higher the intensity of the water that comes out. It wasn’t the car wash that broke the sensor. it was the individual who did not know how to operate a power, washer steer clear of this car wash as there are many other car washes in the area And the both of the people that review this car wash give it one star they shouldn’t be allowed to stay open in business

I dislike the steep driveway curb at the club car wash near my house!! they have a driveway apron issue. When the elevation difference between the street and the driveway is too high, it can cause a car to bottom out or scrape the undercarriage. I always have to drive slowly at an angle into this place to avoid driveway curb scraping the front bottom of my car

Do not go to this car wash! I live very close to it and they lose things all the time and will never recover them. Every time I go through they knock something off and yet they do not have it in their lost and found. Amateurs but I guess that’s what you get when you hire nothing but children.

I had a great experience but when I went to ask when my promotion was over they said June so I left it at that. Come around 4 days later they charged me $40 after an employee said next month and when I called they are you signed for full price but I didn’t remember so was asking that abuse is uncalled for really bad I would not recommend any more!!!!!!! They are dying for $40 wow that says a lot about a business I hope they use my $40 good cus I’m letting everybody I had sent over know about it and to go back to our old car wash. To bad business in my house and friends won’t be going there no more!!!!!

I just signed up two vehicles for the monthly program. We will be using the brand new Sussex WI location. Both washes today were the best washes I have ever had at a drive in style wash. I did sign up for the top level wash which was a bargain for $10.00 per month, unlimited. This $10 is for three (3) months. Both cars are white and rarely does the area around the recess at the rear plate get clean. This wash cleaned that area well. The young lady who helped me was very nice and explained the way the program works going forward very well. So far, so good. I will adjust my review if things change.

I used it a couple of times, and it worked, but on my last visit, the carwash broke down while I was in the car.

I messaged the company via the app and by email, and I have not heard anything back, which is terrible customer service.

I won't be using again

It really irritates me that there is no one that dries off the car after the wash never seems to get it dry at all. Rarely are there towels available. No window cleaner, and the price is not cheap.

This is for management. I called and canceled my plan on the last day of my month. They said they needed 7 BUSINESS DAYS to cancel. They said “too bad” and “next time call 7 days before”. I will never do business with a company that adheres to shady business practices.

Stay away from this place if you like your car. Damage at wheel wells on both sides from their wand with a chip of paint gone, the blue cloth that runs across your car scratched my car took the paint off the spoiler all the way across. Terrible customer service...Better business bureau says it all. Over 200 complaints! Pissed off in Green Bay!!!!

Recently had My vehicle washed at the 99th st. location in Omaha. I paid for the ELITE was to get the salt off the bottom side. Once home I put the vehicle on a lift and found the underside had no signs of being washed. Cutting this short I contacted corporate, After the second contact, They offered a voucher for another wash. I think they could have offered a bit more due to the circumstances.
I said OK but send two so I can try two locations one with my vehicle and the other with my wife's.
This will verify that it was anomaly or equipment issue as they claimed. No response, No vouchers. It's been almost 3 weeks with not further responses from them. Beginning to think it's a scam to get more $$ for a service not provided. Should anything change I will update this review

Damaged my vehicle