I needed a new coffee grinder after having many issues with a DF54 including clogging (fixed with a new chute) and then the adjustment collar getting stuck requiring it to be sawn off. When this happe... Voir plus
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From time to time products don't work, and when they don't its so reassuring to have fantastic customer service. This was the case with Clumsy Goat when we found a technical fault with our new grind... Voir plus
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We had an issue with a grinder that stopped working, Clumsy Goat sent a prepaid label for us to return it, it was checked and refund was issued straight away. We decided to buy a different grinder and... Voir plus
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While the package was late (Thanks FEDEX), Clumsy Goat couldn’t have been more helpful in ensuring that the delivery happened. Well done Katie B!
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À propos de l'entreprise
Écrit par l'entreprise
We're a coffee and equipment supplier based in Lancashire with a passion for speciality coffee! We believe everyone involved in the creation of Clumsy Goat is of equal importance. That’s why we’re genuinely proud to say that all our beans are sourced ethically and sustainably. This helps us to support the industry, the farmers and of course… their goats! In addition to our beans we stock a wide range of domestic and commercial products, with next day delivery available on most of our range. We also offer purchase and lease options for commercial coffee machines, with consulting and training available too. If you have any queries, need help with an order or would like some product advise please don't hesitate to get in touch, we'll be happy to help :)
Coordonnées de contact
Chesterfield House, Lloyd Street, OL12 8AA, Whitworth, Royaume-Uni
- 01706 452 922
- hello@clumsygoat.co.uk
- clumsygoat.co.uk
4,8
Excellent
339 avis
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A répondu à 100 % de ses avis négatifs
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I was certainly impressed by the choice…
I was certainly impressed by the choice of Eureka Mignon Specialita machines and accessories. Responses to my questions were fast and helpful. Very pleased overall 😊
19 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Gerard,
We're so glad you are pleased overall and we were able to respond to your questions promptly.
If you need anything else, we would be happy to help.
Have a fantastic day!
The Clumsy Goat Team.
excellent all round
A good deal on a coffee machine and grinder package; grinder delivered very fast. Slight delay on the coffee machine so they are sending some free coffee as an apology. Excellent customer service - emails rapidly responded to. I'm most impressed and will be buying more from them.
25 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Good morning,
Thank you so much for your feedback about our excellent service! We do apologise that there was a delay with the coffee machine, but we're glad we were able to send some coffee for this.
We look forward to you shopping with us again.
We hope you have a lovely day!
The Clumsy Goat Team.
Great range of coffee/cocktail syrups
Lots of cocktail syrups. Easy to purchase, quick delivery with regular updates. Will buy again.
7 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Ned,
Thank you for your lovely review about our syrups! We hope you are enjoying them.
If you need anything else, we will be happy to help.
Have an amazing day!
The Clumsy Goat Team.
I’d never ordered from Clumsy Goat…
I’d never ordered from Clumsy Goat before. But after my Espresso machine went bang I was left in crisis.
Lots of hunting around and I choose clumsy goat.
I didn’t regret it at all.
I ordered late in the day and by midday the following day I was caffeinated and happy again.
Prompt and well packaged.
2 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Good afternoon,
Thank you so much for taking the time to leave your lovely review! We're so glad to hear that your order arrived promptly and well packaged.
You know where we are if you need anything else in the future.
Have a wonderful day!
The Clumsy Goat Team.
Great site
Nice selection, good prices. Smooth and easy order process, great customer service and fast shipping.
30 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Good afternoon,
Thank you so much for your lovely review about our selection, prices, order process, great customer service and fast shipping!
Please let us know if we can assist with anything else.
We hope you have a fantastic day!
The Clumsy Goat Team.
Arrived on time
Arrived on time. Its an amazing grinder am very happy with it. It replaced a 10+ yr old Mazzer Mini. Much easier and quicker to use and gives much more consistent results.
1 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Nick,
Thank you so much for your review! We're so glad to hear that you are very happy with your grinder.
If we can assist with anything else, you know where we are.
Have an amazing day!
The Clumsy Goat Team.
Fab Coffee Products & Service
Great range of coffee & related products - bought the orange motta foaming jug which is fab - quickly dispatched with great service & follow up
11 février 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Stephen,
Thank you for taking the time to leave your review! We're pleased to hear that the motta foaming jug is fab and was quickly dispatched.
If you have any queries, please don't hesitate to get in touch.
We hope you have a lovely day!
The Clumsy Goat Team.
Excellent service
Excellent service - friendly, informative, competitively priced, delivered as promised. Purchased Wilfa coffee machine and grinder - delighted with both items. Highly recommend Clumsy Goat.
30 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Brian,
Thank you for your lovely review about our service! We hope you are enjoying using your new Wilfa grinder.
We're happy to help should you need anything else.
Have a wonderful day!
The Clumsy Goat Team.
Excellent website and service
I was looking for a small timer/weighing scales. The search on this site was excellent, easy to find what one wanted quickly
The time from ordering to the time I received my order was extremely short.
The scales came beautifully boxed and wrapped.
13 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Kirsten,
It's great to hear that it was easy to find what you wanted on our site and that your new scales arrived promptly!
If we can assist with anything in the future, please let us know.
Have a lovely day!
The Clumsy Goat Team.
I wanted a sage duo coffee machine and…
I wanted a sage duo coffee machine and found this company while searching. They had exactly what I wanted and at a great price. ordering was simple and delivery was very quick. Excellent company and one very happy customer. Thank you.
18 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Ray,
We're so glad that we had exactly what you were looking for! It's great to hear that you are a very happy customer and we hope you are enjoying your new Sage machine.
If you need anything else, please let us know.
We hope you have an amazing day!
The Clumsy Goat Team.
They have a great range of coffee beans…
They have a great range of coffee beans … I especially love their Italian beans 😍… they also have a really good selection of equipment, accessories etc and their customer service is fantastic - KatieB in particular is very helpful and you get a very quick response time to any queries. I would not hesitate to recommend!! 😀
22 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Christopher,
Thank you so much for taking the time to leave such a lovely review! We're so pleased that you like our Italian roast and it's great to hear that you have had such a good experience with Katie.
If you need anything in the future, we will be happy to help.
We hope you have a wonderful day!
The Clumsy Goat Team.
Réponse de Clumsy Goat Coffee
Hi Bella,
We're so glad you like the product and we could ship quickly!
You know where we are if you need anything else.
Have a fantastic day!
The Clumsy Goat Team.
They are very helpful and knowledgeable…
They are very helpful and knowledgeable about their products and have enjoyed the things we have purchased from them. Fellow grinder and stainless steel aeropress filter. In fact the filter is so great, I am buying more!
19 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Sandra,
Thank you so much for taking the time to leave your kind feedback about us being helpful and knowledgeable! We hope you love your Fellow grinder.
We're here to assist if you need anything else.
We hope you have an amazing day!
The Clumsy Goat Team.
Rancilio Silvia Espresso Machine
Excellent service with follow up emails to see how I'm getting on. Professional trustworthy company.
18 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Chris,
Thank you for your lovely review about our excellent service! We're so glad we were professional and trustworthy.
If you need anything else, we're happy to help.
Have a lovely day!
The Clumsy Goat Team.
First Class Seller
Great service. Very helpful with getting the Moccamaster delivered on a day that suited us.
Very responsive customer service.
6 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Jane,
It's great to hear that we could assist with getting your Moccamaster delivered on a day that was suitable for you. We hope you are enjoying using it.
If you have any queries, please don't hesitate to get in touch.
We hope you have a fabulous day!
The Clumsy Goat Team.
Great customer support
I bought a Rancilio Silvia Pro X from this company. The first machine unfortunately had some issues, but Katie in support was absolutely brilliant. She responded to my email within 15mins, arranged a collection of the machine for the next working day, and the new machine sent to me within the same week.
The new machine has no issues at all. Great communication throughout, honestly would recommend getting your equipment from this company. It's very reassuring knowing the support is there if and when you need it!
Thanks again, Katie!
12 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Milda,
It's great to hear that you have had a good experience with Katie and she was able to resolve the issues for you. We're so glad that the new machine is working well and we hope you are enjoying some lovely coffee.
If we can assist with anything else, we are happy to do so.
We hope you have a wonderful day!
The Clumsy Goat team.
Really good product well wrapped
Really good product well wrapped. Good price. Exceptionally fast delivery. Would shop there again
5 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Joan,
We're so glad that we offered a good price, fast delivery and that it was packaged well. Please don't hesitate to get in touch if you need anything in the future.
Have an amazing day!
The Clumsy Goat Team.
Excellent service
Excellent service. The whole experience I had from making initial order, receiving item was very smooth with great communication. I had bought a coffee machine as an xmas gift but had purchased the wrong machine so needed to arrange a return. Katie from Clumsy Goat was so helpul and returns process was very easy. I would definetly use again and was really impressed
8 janvier 2026
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Robert,
Thank you so much for the positive comments on our service and with Katie in particular! We're glad that the returns process was a smooth one for you.
If you need anything in the future, please let us know.
Have a lovely day!
The Clumsy Goat Team.
I have a friend that put me onto
I have a friend that put me onto. Them and said that the quality of their products are outstanding i purchase a set scales which I use every day and they are excellent in quality. I will purchase from them again. They even made the extra effort to send me an email to see if I was happy with my purchase.And that it had arrived with no problems.
24 décembre 2025
Avis spontané
Réponse de Clumsy Goat Coffee
Hi Ferdinando,
It's so nice to hear that you came to us on a recommendation of a friend! We're so glad that you are happy with the scales.
If we can assist with anything in the future, please let us know and we will be happy to help.
We hope you have a fantastic day!
The Clumsy Goat Team.
Réponse de Clumsy Goat Coffee
Hi Paul,
Thank you for your lovely review about our service! We're here if you need us in the future.
We hope you have a lovely day!
The Clumsy Goat Team.
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