I am trying to transfer my SIPP out of CMC Invest. I started the process at the beginning of April. It is now 29th September. After 6 months I can't see much progress being made. CMC Invest are being... Voir plus
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Lisez les avis des autres
Not heard of CMC before , new to buying shares. Saw their advert making investors aware of the recent space x launch , and thought I would have a go, expecting priority to go to their long term client... Voir plus
After slight hiccups with downloading the app and finalising my personal details, CNC Invest were quick to rectify. Also had slight problems with transfer ISA from another provider but don't think it... Voir plus
L'entreprise a répondu
Moved my ISA to CMC invest, it only took 7 working days which is super fast having had some past experience moving ISA funds. The app has a transfer tracker thing on it so you're kept up to date with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
CMC Invest UK is an award-winning app, backed by 30+ years of financial experience and proprietary end-to-end technology. With our transparent and straight-forward subscription plans, you’ll have access to ISAs, Self-invested Personal Pension, General Investment Account, 4,500+ shares, ETFs and funds, multi-currency wallets, commission-free investing (other charges may apply) – and more. When you invest, your capital is at risk. Tax treatment depends on your individual circumstances & may change in the future.
Coordonnées de contact
CMC Markets, 133 Houndsditch, EC3A 7BX, London, Royaume-Uni
- +44 (0)20 3003 8303
- support@cmcinvest.com
- cmcinvest.com
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Excellent ISA Company
CMC invest is one of the best providers of CASH ISA I have ever used. They are completely transparent about fees and don’t withhold any interest.
They also don’t charge for withdrawals or limit these to a few a year. It’s the true meaning of a flexible instant access ISA. It’s a breath of fresh air dealing with a company like this.
I had an awful experience with my previous ISA provider. All of which I’m glad my money is back to a place I know it’s safe and they aren’t going to withhold any my interest.
Plus it’s lovely they’ve got a phone number and the staff always pick up.
Thank you.

Réponse de CMC Invest
Very straightforward app to transfer…
Very straightforward app to transfer money from our bank into your ISA account

Réponse de CMC Invest
ISA transfer
Max was very helpful in supporting my ISA transfer. He understood my challenges and ensured my request was properly addressed

Réponse de CMC Invest
Having closed my account months ago…
Having closed my account months ago initially intended to do a cash transfer in. Rates dropped so cancelled transfer and closed account. But still receiving spam emails. Advised friends to steer clear

Réponse de CMC Invest
Very quick to transfer ISA in, very slow transfer out
When I transferred my ISA in it went very smoothly, now the interest rate has dropped and everyone is moving out they are unable to cope. I am told it takes them 15 days from the receipt of the transfer although the government rules are 5 days. Avoid unless you are not bothered about seeing your money again.
Edit 5 Oct, Despite the Reply below my transfer still has taken place. The total process is supposed to take 15 days, it allows for 5 days for the current company to process the transfer, CMC are saying it takes them 15 days to do their part.

Réponse de CMC Invest
So far good customer services
On wednesday 24 september I withdrew money from my CMC cash isa account to be transfered into my normal bank account to help me pay my bills. That type of transaction usually appears as 'Bank credit CMC Market invest". The money left my CMC account since 24 september at 00:06 and it was supposed to reach my nationwide bank account in two working days. Today we are monday 29 september and still no sign of my money anywhere. I need answer. I have lost trust in CMC.
Edir : After calling them and reaching some of the team members who helped me a lot (we have to give them credit) we could fix the issue. Therefore my ratings went from 1/5 to 2/5. Indeed I am waiting for the fund to be credited to my bank account before further raising my rating.
Second editing : finally the issue got fixed with the help of CMC invest staff members who even called today to make sure everything was fine. I call that good customer services. Therefore I decided to raise my ratings

Réponse de CMC Invest
Transferring a cash ISA to CMC from my…
Transferring a cash ISA to CMC from my previous provider was a simple and easy process and I was kept informed by update messages.

Réponse de CMC Invest
Very slow setting up transfer
Very slow setting up transfer. The interest rate was slashed so I cancelled and closed account.
Hell of a job to get past their bot. Never again.

Réponse de CMC Invest
Trying to transfer out my cash isa with…
Trying to transfer out my cash isa with no end of problems. The new provider needs a sort code and cmc do not have one as they are not a bank. I have sent a message today to the new isa provider hopefully to find a solution
Also it takes days for them to reply to a message in my case 15 days
Be careful should you want a cash isa with them
I would steer clear for piece of mind

Réponse de CMC Invest
User friendly website information clear…
User friendly website information clear and simple format Anthony donovan thanks

Réponse de CMC Invest
Easy to use
CMC Invest offers both reasonable interest rates & is simple to navigate through.
Screens are simple & succinct. Agood example of how online investment companies should operate.

Réponse de CMC Invest
CASH ISA TRANSFER NOT BEEN HAPPENING
I opened my Cash ISA with CMC Invest Ltd with no issues and transferred my existing Cash ISA into my CMC account quickly . They reduced their rates drastically and within my rights I want to access my funds by transferring it to another Cash ISA provider but CMC Invest are not responding any of my emails . I sent them my transfer form and the letter already been sent out to them by my new provider . Unfortunately , they are not communicating with me or the new provider to initiate the transfer . PLEASE AVOID THIS COMPANY AT ALL COSTS !!!!

Réponse de CMC Invest
Cash ISA Unacceptable Money Withdrawal Delays
I opened a cash ISA account at CMC Invest (CMCI) in early June at 5.7% AER variable (including 0.85% bonus for 90 days). But on 16 June, CMCI decreased the 5.7% rate to 5.44% even though the Bank of England did not reduce the UK bank rate at their June meeting.
When I tried to withdraw money from the cash ISA back to my other UK bank account which was used to transfer money into the ISA initially, I was surprised that CMCI required me to upload a bank statement of that UK bank account (I had never been asked to provide such from any other UK banks). After my uploading, CMCI took 2 days to "verify" my statement.
Then, worse still, I withdrew £1 from the cash ISA fo my other UK bank account. I was shocked that it took SIX days to reach my other bank account. CMCI's serious delay in money withdrawal from my cash ISA is totally unacceptable!

Réponse de CMC Invest
I can't get past verifying my email
I can't get past verifying my email. I signed up a month ago and after several failed attempts, they asked me to phone them to sort it out. When I did, they confirmed that it should be easy to fix and if I sent them a screenshot they would fix it that day. That was 12th Aug, and I sent the screenshot by email the same day, the title was my application reference number. I'm writing this on 3rd Sep and nothing has happened.

Réponse de CMC Invest
Transfer of cash isa into CMC Invest…
Transfer of cash isa into CMC Invest was faultless and very quick, a fantastic service would highly recommend on my experience so far thank you.
Although I have to say I’m concerned after reading the negative reviews on here regarding customers trying to withdraw/access their money,hopefully this is a bump in the road and it won’t continue.
Keep up the great work CMC invest and banish those negative reviews.

Réponse de CMC Invest
Hopeless
Hopeless. Tried to sign up for a special "expires today" ISA but web site was too busy to allow me to fully register. Since then I get bombarded with "why didn't you complete your investment" spam mails from them. Useless.
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