CMC Invest Avis 

Early days but the transfer was completed quickly and smoothly

It all seemed fine at the beginning, but as soon as I intended to withdraw money from my flexible ISA, that's when my experience went downhill.
You are required to provide bank statements for withdrawing money (which is common practice, and that's fine). However, having bank account evidence checked / approved takes far too long. I've been waiting 5 days now, and I still can't access my money.
They also don't work weekends, so that probably adds to the problems experienced.
It's a shame to moan like this, as everything else has been fine. But when you need your money, having slow systems in place is too much of a blocker for me. Especially so when you consider how much competition there is, and easier / smoother experiences to be had elsewhere.

I've updated this because it's become even worse!
Not only are my bank statements not enough, I now have to speak to them to verify details - which wasn't in anyway made clear to me before hand.
I'm still waiting to access my money. If I'm totally honest, I think it would be faster to transfer the money to another provider and withdraw it from them...

Excellent service, Speedy Transfers and very helpful

Would recommend. Dealt with my ISA transfer quickly and smoothly

Customer service is excellent. Thank you Harry, Marco and all. The experience felt like a personal service. The app is easy to use and straight forward. There was a drop down on the isa screen about where to draw money from to buy shares. The option I saw defaulted to the general invest screen and my eyesight even with glasses is poor so I did not notice. So I went round in circles until I saw that all I had to do was use the drop down to select the ISA account to pay money from. I use a magnifying glass sometimes to help so it wasn't a problem and actually quite useful making it easy to select an account from which to pay for shares. I am happy with security options. Also bank transfer is easy. When I sent an email asking for a stock to be added I gave a quick explanation why I thought it was a good investment and it was added which was a nice surprise. i have set up a stocks and shares ISA and feel happy putting money there knowing there are people to call who are easy to talk to.

I decided to give CMC a go as the 90 day bonus rate was good but within a few weeks of the latest BofE interest rate cut CMC has finally reduced their rate, so in effect my rate is dropping now but in 90 days when the bonus rate goes the lower interest rate will push CMC down the interest table somewhat bearing in mind the cash ISA money is in QMMFs so the compensation scheme which covers £85k will not necessary cover the full amount, albeit QMMFs are fairly safe as safe can be. Having said this the app is good easy to navigate.

BoE reduce base rate by 25 basis points and yet CMC reduce rate by 64 basis points; time to move on when and if you think 3.95% on an ISA is good

I was recommended CMC for a joint investing account and everything seemed fine at first. The real problems started when we decided to withdraw our funds.

CMC have demanded endless documentation and, despite months of paperwork proving our identity, they are still holding our money. The latest issue? Apparently, our handwritten signatures “don’t match.” I’ve explained that we are not robots and that signatures naturally vary, but they continue to delay.

It feels like they are keeping our money ransom, and I now have to fight tooth and nail just to get back what is mine.

It takes a lot for me to write a review especially a negative one but based on my experience I wouldn’t touch this company with a ten-foot pole.

**UPDATE - They finally released funds. It was definitely a joint account so not sure why CMC said they don't offer them. Maybe they don't offer them now but they gave us one in the past.

Easy to set up Cash ISA using app. Transfer in from previous provider was straightforward and much quicker than I had expected.

Very easy to use and set up! Good rates!

Opening a cash isa and transferring funds from another supplier was easy and quick. Done in 4 working days.
Very impressed

Very professional efficient and thorough process to start and invest in an ISA.

Thus far….all very good and seamless transfer with enticing interest rate 👍👍👍

Great App, easy to set-up and navigate. I transferred an ISA and it was very straightforward and fast with updates at every stage.

All good. Thus far. It’s an App, not my mattress so I assume my money is safe 😉

Respond quickly to messaging. Money goes into the ISA quickly. Super speedy transfer in from cash ISA elsewhere. Surprised how quick they are to respond and seem very friendly. Great service so far. Haven’t tried taking any out yet hoping I can leave it to build. Thank you.

The ISA transfer was completed in 3 days which was great.

Easy to invest , easy to communicate with and good interest rate

Transferred an existing ISA into CMC. Straightforward process and kept update throughout. No issues