Arrived in 2 days, took it out of the box, put in my vehicle dimensions and we were away. The clip to hold it to the windscreen mount is not brilliant but we use the built in one in the van. This is... Voir plus
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Fuss free ordering and delivery of a replacement windscreen suction cup holder for my 7 inch HGV sat nav bought about five years ago from C&M navigation Just to add that the unit has been faultless... Voir plus
L'entreprise a répondu
Delivery v good timing. Package very well. Had a slight issue with setup. Almost too many settings to play with find your own setup. Emailed for help and response v quick with resolution. 10-10
L'entreprise a répondu
Very helpful answering my questions prior to my perchance and prompt delivery. I was happy to find all the campsite and shop included in points of interest. Many thanks to Christian.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Probably the most affordable, reliable truck and camping sat navs in Europe. Each device is meticulously updated by a former IT programmer, drawing on extensive technical expertise and feedback from hundreds of lorry and caravan drivers across the UK and the rest of Europe. I pride myself on providing exceptional after-sales service, treating every customer with the same care and respect I would expect as a customer.
Coordonnées de contact
PO Box 31, WF9 4YS, Pontefract, Royaume-Uni
- 033 0001 1373
- contact@cmnav.co.uk
- cmnav.co.uk
4,8
Excellent
700 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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From ordering to delivery all went…
From ordering to delivery all went straight forward. Any queries about anything a quick email will get a response. Haven't actually tried the SatNav yet so can't give a full review on the product.
29 décembre 2024
Réponse de CMNAV Sat Navs
Hello,
Thank you for taking the time to share your experience so far. I'm glad to hear that the ordering and delivery process was straightforward for you.
It’s great to know that you found my email responses quick and helpful. If you have any questions or need assistance once you’ve had a chance to try out the SatNav, please don’t hesitate to get in touch—I’d be happy to help.
Best Wishes,
Christian
Very fast service and delivery
Very fast service and delivery. I've used the sat nav for the last 2days takes a little getting used to but it's worth it best I've had todate.
26 décembre 2024
Réponse de CMNAV Sat Navs
Hello,
Thank you for your review. I’m pleased to hear that you were happy with the fast service and delivery.
It’s great to know that the SatNav has been working well for you after a couple of days of use. It can sometimes take a bit of time to get used to a new system, but I’m glad you’ve found it worth it and consider it the best you’ve had so far.
Safe Travels,
Christian
Great advice before purchasing the the right unit
Helpful in finding the right unit for what i needed
24 décembre 2024
Réponse de CMNAV Sat Navs
Hello,
Thank you for your kind words. I’m pleased to hear that I could assist you in finding the right unit to suit your needs.
If you have any further questions or need help in the future, please don’t hesitate to reach out.
Kind Regards,
Christian
Ordered on 24/12/24
Ordered on 24/12/24 , received on 29/12/24 . Much quicker than expected . Received instruction videos same day as I ordered . Perfect service . Easy to set up and ready to go . No issues with the product or service
24 décembre 2024
Réponse de CMNAV Sat Navs
Hello,
Thank you for sharing your experience. I’m glad to hear your order arrived much quicker than expected, especially over the holiday period.
It’s great to know you found the instruction videos helpful and the setup process straightforward. I’m pleased everything has been smooth and that you’re happy with both the product and the service.
Best Regards,
Christian
Set up the wagon criteria
Set up the wagon criteria. Turned the unit off, now it won't turn on. Has power going to it, but that's all. Used once out the box.
9 décembre 2024
Réponse de CMNAV Sat Navs
Hi, Simon,
I’m sorry to hear about the issue you’ve experienced with your unit. This is a very unusual situation, and I wish you had contacted me directly before leaving this review, as I could have helped resolve the problem much quicker. In many cases, these issues can be sorted by sending out a replacement charger to test, providing a new unit altogether, or even offering a refund, as you’re still within the 30-day money-back guarantee period.
It’s possible the battery on your unit is completely drained. I recommend plugging it into the supplied cigarette lighter charger for 10-20 minutes. Once it has gained some charge, press and hold the power button for 1-2 seconds while it’s still plugged in to see if it starts the unit.
If this doesn’t resolve the issue or if you need further assistance, please don’t hesitate to contact me at contact@cmnav.co.uk. I’ll be happy to explore all available options to ensure your satisfaction.
Best regards,
Christian
Bought this sanav last week and so far…
Bought this sanav last week and so far it seems to be working very well. Christian is very supportive and the video link he sent in a txt is very informative and make it very easy to follow. Thankyou.
13 décembre 2024
Réponse de CMNAV Sat Navs
Thank you for taking the time to share your experience. I’m really pleased to hear that the satnav has been working well for you so far.
I’m glad you found the video link helpful and that it made setting up and using the device straightforward. If you ever have any questions or need further assistance, feel free to reach out—I’m always happy to help.
Thank you again for your kind words.
Best Wishes,
Christian
This is a brilliant
This is a brilliant, customer focused Company (Christian). Christian has been so helpful with questions asked and the service 2nd to none. Even emails responded too at a time of day/eve I would not have expected. Really don't know how Christian keeps up with it all but he does. I had an issue with a separate wall charger which was immediately resolved. I have not yet had the opportunity to try the sat nav out live but will give further update when I do. I'm not expecting any issues. Many a company could/should learn by this one!
This is my 2nd review....there will be a 3rd 😅
13 décembre 2024
Réponse de CMNAV Sat Navs
Thank you so much for your kind review. I’m really pleased to know that you’ve had a positive experience and found the support helpful. It’s always my aim to respond promptly and make sure any questions or issues are addressed as quickly as possible.
I’m glad the issue with the wall charger was sorted without delay, and I appreciate your patience while we resolved it. I hope the satnav meets your expectations when you get the chance to use it on the road. Please don’t hesitate to reach out if you have any feedback or need assistance in the future.
Thank you once again for your thoughtful comments—they mean a lot.
Kind Regards,
Christian
Very engaging supplier
Very engaging supplier. Extremely efficient order/delivery process. Have received many tutorials in advance of receiving the product. Unfortunately it could be a couple of months before the product is used in anger. But I have every reason to be confident that I have chosen well.
6 décembre 2024
Réponse de CMNAV Sat Navs
Thank you for taking the time to share your thoughts. I’m really pleased to hear that you found the ordering and delivery process efficient and that the tutorials have been useful so far.
It’s great to know you feel confident in your choice, and I hope the product performs exactly as expected when the time comes to use it. If there’s anything you need in the meantime, or once you start using it, don’t hesitate to get in touch—I’ll be happy to help.
Best Wishes,
Christian
Solid quality even on a budget
Bought a similar sat nav that completely stopped working after two days of using it.
Ordered the satnav on the Friday morning and it was with me by Monday lunchtime, even for a budget sat nav it feels solid quality and I’m pleased with it, worked perfectly for me so far.
I will look at upgrading to your top model some time next year
6 décembre 2024
Réponse de CMNAV Sat Navs
Thank you for your feedback. I’m glad to hear the satnav arrived promptly and that you’re happy with its quality and performance so far. It’s great to know it’s working well for you.
When the time comes to upgrade, I’ll be more than happy to assist you in choosing the best model to suit your needs. In the meantime, if you have any questions or need any help, please don’t hesitate to get in touch.
Safe Travels,
Christian
Excellent
Excellent speedy delivery, great service from Christian as always, fantastic satnav very pleased with my purchase
2 décembre 2024
Réponse de CMNAV Sat Navs
Thank you for your kind words. I’m so pleased to hear that you’re happy with the satnav and that the delivery met your expectations.
It’s always a pleasure to help, and I really appreciate your continued support. If there’s ever anything you need, don’t hesitate to get in touch.
Best Regards,
Christian
Have yet really got into the system but…
Have yet to really get into the system but certainly the supply,delivery and service from Christian has been excellent
7 novembre 2024
Fast service great videos
Fast service. Very helpful videos sent to check out even before package arrives very helpful
1 novembre 2024
Thank you Christian
Thank you Christian, he explained everything to me about which Sat nav was best for my needs. Then he sent me some YouTube videos so I may easily set it up.. The delivery was prompt and what a treat to speak to a human .
26 octobre 2024
Excellent service and a great company…
Excellent service and a great company to deal with
23 octobre 2024
Great sat nav
Great sat nav, great price very helpful instructions, beats the big boys by a a mile
25 octobre 2024
Réponse de CMNAV Sat Navs
Thank you so much for taking the time to leave this review. I'm really pleased to hear that you found the sat nav helpful and that it met your expectations in both quality and price.
It’s great to know the instructions were clear for you as well; I always aim to make things as user-friendly as possible, so it’s good to know that worked for you.
Thank you once again for your support and positive feedback.
Best Wishes,
Christian
CMNav has always been exceedingly helpful
Christian has always been exceedingly helpful right from the beginning, even producing two specific video to assist me in understanding the sat nav unit's operation and features. Based on my own experience, CM Nav provides a far better, and a very much more timely, service to their customers than did TomTom or Garmin when I was looking for a sat nav.
21 octobre 2024
Réponse de CMNAV Sat Navs
Thank you very much for your kind words. I’m so pleased to know that the videos were helpful and that they made a difference in getting familiar with the sat nav’s features. It was my pleasure to assist and ensure you had a smooth experience with the unit.
It means a lot to hear that you felt supported throughout, especially in comparison to other brands. Your satisfaction is exactly what I strive for, and it’s great to know the service met your expectations.
Thank you again for sharing your experience here.
Safe Travels,
Christian
Great service as usual and great price .
20 octobre 2024
Réponse de CMNAV Sat Navs
Thank you for your review! I’m glad to hear the service and price met your expectations once again.
Your continued support truly means a lot to me, and I look forward to helping you again in the future.
Kind Regards,
Christian
Prompt delivery
Prompt delivery, very user friendly device- will hopefully have many years of untroubled travelling!
11 octobre 2024
Réponse de CMNAV Sat Navs
Thank you for your feedback! I’m glad the prompt delivery and user-friendly design have met your needs.
Here’s to many years of smooth and trouble-free travels ahead with your device!
Best Regards,
Christian
This sat nav is easy to use but…
This sat nav is easy to use but unfortunately it is better for cars and motor homes and not for HGV's as mine was set for trucks but it still tried to send me down either dead-end roads or unstable roads for trucks. Also the holder does not stick to the wind screen it keeps falling off.
17 octobre 2024
Réponse de CMNAV Sat Navs
Thank you for your feedback. I’m pleased to hear you find the sat nav easy to use, though I appreciate that the routing led you down some roads unsuitable for HGVs. After all, Sat navs are just machines meant to act as guides, so they may occasionally make errors and should never replace road signs.
I can guarantee that this product is designed to support HGV routing, not just car or motorhome routing, and it was configured accordingly prior to being posted to you.
I’d like to understand what might have gone wrong in this case. If you could email me at contact@cmnav.co.uk with details of the specific route—such as the road where you encountered issues, the routing settings and vehicle dimensions, as well as the start and destination address/postcodes—I’d be more than happy to test this on a similar unit. Just to confirm whether this is a mapping issue that has to be addressed by the map developers or just a setting error/isolated incident.
Personally, knowing my products and based on the customer's feedback, I’m confident this is likely an isolated incident, and I’d like to ensure the sat nav works as expected in most situations.
As for the windscreen holder, please ensure there are no air gaps between the suction cup and the windscreen when securing it. Applying a few drops of water to the suction cup before fixing it can also help to create a firmer seal. If it continues to fall, please let me know, and I’ll gladly send a replacement bracket if needed.
Thank you once again for your valuable feedback.
Best Regards,
Christian
This is such a fantastic product so…
This is such a fantastic product so much for the price, I bought the live update one £364
And the communication from Christian who runs it was so good texts with links to show you how to use it more Emails with more videos messages to tell you when despatch etc, I don't normally buy from a face book add, but after checking him out I was well impressed, thanks again Christian....
19 octobre 2024
Avis spontané
Réponse de CMNAV Sat Navs
Thank you so much for your thoughtful review! I’m really pleased to hear that the product and the support have made a positive impression. It’s important to me that every step, from updates to helpful guides, makes things as smooth and reassuring as possible.
I’m glad you decided to give it a go despite the initial hesitation, and it means a lot that you felt well looked after throughout the process.
Thank you again for sharing your experience here!
Best Wishes,
Christian
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