CNICK Avis 

This ist my third Cnick Ring, and all are awesome! The first one was ceramic with Opal. I got it 2022 and lost it this year. The second one was a gift for my partner, a wooden ring in black with a silvery inlay. As I liked the design of the wooden ring, I ordered one in Green as a replacement for the lost one. It's five Stars for all three of them!
They look elegant and they are high-quality, built to last.
The payments feature is a bit complicated if your bank doesn't offer this Service. But with a little help from the friendly Cnick staff, it worked out just fine with VimPay and Fidesmo. (Thanks, Nutsa)

Ring fantastic light wight worked the first time using NOW SETTING IT UP C NICK SET UP NO PROBLEM BUT FOUND THE CURVE SECTION PROBLEM ONCE I FOUND OUT HOW TO SET UP AND PAIR GREAT 👍👍👍👍 NOT FOR nutsa helping me through it along the way 👍👍👍👍👍c nick ring would recommend to anybody but setting is tricky if you don't know how to do the virtual card set up on curve but got there in the end.

Loving my CNICK Titan Gen2! It looks great, feels very durable, and contactless payments are incredibly convenient. I especially love the ease of using the London public transport system without having to unlock my phone or get a card out. Just fist-bump the reader and you're on your way.

Setup using the Fidesimo app was a breeze, and their customer service was fantastic when I had a minor issue. Quick to resolve and very helpful. Highly recommend!

I am extremely satisfied with my purchase. I chose the CNICK ring because I wanted something discreet yet functional, and it has truly exceeded my expectations:
​It feels incredibly premium. It doesn't look like a plastic gadget at all, but rather like a genuine piece of jewelry.

The connection is fast and stable. Using it as a key for my Tesla works seamlessly every time. Setup process was very easy, about 20 seconds. Works like a charm at first atempt.

​It is very lightweight and comfortable for all-day wear.

​A huge plus for their customer support team, who helped me get the sizing just right, they helped me to change the model during ordering.

Very kind and helpful. Definitely worth the investment!

Alles wunderbar geklappt. Super Qualität. Auch habe ich immer sofort eine Antwort auf meine Fragen erhalten.

had an issue with my ring and they replaced it free of charge.

5 months later edit:
the initial ring worked for 4 months, then it didn't.
received free of charger another one, worked for 2 months, then it didn't.
received again free of charge another one that also worked for 2 months.
I don't do anything out of the ordinary with them like chemical substances or magnetic environment.

Now they want me to send them (me paying for the courier) the rings to send me another replacement. I'm certain that all the replacement will work 2 to 4 months.
I'll try another product, this isn't worth it.

I had an issue with my CNICK bracelet and as the purchase was made some months ago I was unsure how to contact them. I ended up in touch with an overseas company not the Australian partner I had bought the bracelet through. They contacted Australia for me and Adam in Australia was great. Replaced the product immediately. Highly recommend doing business with this brand. Thanks.

I purchased a ring 2 years ago, and honestly thought it

Absolutely wonderful! Love it so much. Would recommend

I’ve owned several of these rings over time, and they’ve become part of my daily routine. One was unfortunately lost during a dive, but that didn’t stop me from replacing it. Being able to make payments without taking out a phone or wallet is extremely convenient, especially in Singapore, where public transport and many shops accept NFC payments. It’s also a real conversation starter. Cashiers are often surprised to see a payment made with a ring, and it always gets a reaction. Practical, discreet, and genuinely useful.

Update on my last review regarding customer service, I received the replacement ring on a right size. Honestly id say it’s beautiful payment/ Tesla ring. Very smooth on the finger. Feels high quality and simple piece with electronic system inside it. It’s just their customer service really needs pushing to really get your attention. They answer to email but you need more emails to really get your attention. The ring itself is beautiful and very useful. If the your bank did not recognised the fidesmo app, you have to download the curve app for the ring to be use for payment. For Tesla cars is spot on.

The ring works great. I had a question so I contacted support and they explained everything clearly.

EXCELLENT Customer Service! Although I had a problem with my ring, I reached out to the company and Nutsa was super kind and helpful. I felt like I was very well taken care of and appreciated by the professional and prompt responses I received. I would HIGHLY recommend this company as they stand behind their products.

Purchased 3 rings so far. (1 lost during my diving in the sea). I love the function to pay without a mobile. This is especially usefull when I use this in Singapore, where the public transport accept the NFC card payment. Never seen anyone esle in Singapore used this ring. I amazed many merchants when I pay with ring. :)

I have to get a Curve account in UK, and bind my singapore card. I hope the ring can add support in singapore in future.

İt was worked great it was very helped everything got sorted fast

I received this ring as a birthday gift and was initially very excited to use it. Unfortunately, I have found the setup process quite challenging. I reached out to customer support for assistance, but it took several days to receive a response, which offered limited guidance.

There also appears to be no direct line of communication for customer queries, which makes resolving issues more difficult. Nearly a week later, I have still been unable to access any of the ring’s features.

I would kindly suggest the company review and improve both the setup process and the customer support experience to ensure future customers feel supported and valued.
.

Initially I thought the on boarding process was little complicated and more details needed to explain how the three elements of the solution, the CNICK ring itself, the app that controls it (Fidesmo) and the Bank/ Card behind it all comes together. But, once up and running it works extremely well. Much better than phone payments at say a TFL Metro barrier, or paying for items on a low counter where positioning your face to authenticate is often a faff. But probably my favourite ease of use is paying for road tolls when abroad. For that I swap my ring over to my left hand which is closest to the toll booth window. No risk of fumbling and dropping a credit card out of the window, or trying somehow to authenticate with your face if paying by phone.

Very convenient!

I ordered a Cnick ring months ago. The concept is nice, and the ring initially worked fine, but soon a part came loose — simply poor craftsmanship. Too bad, but that can happen. The real problem started with their customer service.
After contacting them, I was told to return the ring to an address in the UK, even though it originally came from Georgia. All return costs (outside the EU) had to be paid by me, with a promise of reimbursement later — which, of course, never happened.
I did get the price of the ring itself refunded through PayPal, but not the shipping costs or the extra expenses caused by Cnick’s poor handling. This also means the company fails to comply with EU consumer protection rules, which clearly state that a defective product must be repaired or refunded without cost to the customer.
Cnick still seems to have no idea that a business starts with trust and customer care. Maybe a course in “Customer Service 101” would help. A pity for a concept that had potential.

Beautifully made and engraved ring, with very personal and attentive service from the company. It works flawlessly - I have set up payment and business card functions. Highly recommended, particularly if you have an active lifestyle or have a tendency to forget your wallet!

My ring lasted about 6 weeks. I sent it back to you broken a couple years ago I haven't heard from you since.