CNICK Avis 

129
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My payment ring has turned out to be an incredibly convenient and useful product. What impressed me even more was the support team. I turned out to be quite a challenging customer: I changed the... Voir plus

Noté 5 sur 5 étoiles

I lost my gen 2 ring and was unsure what to do. I contacted support and Nutsa one of the customer care agents guided me through all the steps I needed to block the lost ring including offering help to... Voir plus

Noté 2 sur 5 étoiles

So I bought a CNICK ring as a wedding ring and bought the platinum one that they advertised as being really durable. Two years later.....it's an absolute state. Functionality honestly is incredible,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ich war gespannt, ob alles mit der Lieferung so gelingt. Der Titanium-Ring wurde innerhalb von drei Tagen aus Polen geliefert. Die Zahlungs-Registrierung mit Fidesmo und meiner dort angebotenen Bank... Voir plus


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4,2

Bien

TrustScore 4 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(129)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Convenient and fun to use, great support

I bought my ring about a year ago and I found it so useful and convenient. Unfortunately, it stopped working for some reason a few months after I got it. I got in touch with the support team and they were very helpful. After a few questions to check on the issue they decided to replace the ring, which turned up about 2 weeks later. Great service and I am looking forward to using my new ring once I have set it up.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

❌ Bought two Tesla rings – both unusable, no refund for return costs despite insurer intervention. Terrible after-sales service.

⚠️ Very disappointing experience with CNICK.IO
I bought a Tesla ring from their website in September 2025.
The product was unusable, and even after a replacement, the second ring was also incompatible with my car, although I clearly provided the exact model.
Their customer service gave me incorrect information, and I had to pay the return postage myself (€35.40).
Despite an official letter from my insurer demanding reimbursement, CNICK still refuses to cover these costs, even though they are clearly responsible for the issue.
The concept of the Tesla ring is great, but the after-sales service is poor and fails to comply with EU consumer law.
I strongly advise against buying from this website until they take responsibility for their mistakes.

1 septembre 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

After reviewing your case, we confirm that your return request was approved and that a full refund has been issued. Please note that it is neither technically nor legally possible to refund more than the amount originally paid. This is in line with our policy and consumer law (Directive (EU) 2019/771).

Noté 5 sur 5 étoiles

The ring is exactly as advertised

The ring is exactly as advertised and looks perfect. It functions precisely as you would hope with my Tesla and provides both additional convenience (from not having to carry my wallet or phone) as well as an emergency backup in case my phone were to die or something.

I did contact support and they were both responsive and very cordial (thanks Nutsa!). I look forward to the eventual payment option here as well.

22 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

40+ Days of Delivery

I placed my order 1 month and 10 days ago. I still haven’t got ordered Tesla ring for my boyfriend’s birthday which was 3 weeks ago.

Contacting Cnick I regularly get the same response that they’re working on my query and I need to wait another 2-3 days my issue to be resolved.

I asked them to refund my money and my request was approved.

21 octobre 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

Hi Svitlana,

We apologize for the inconvenience. We’re aware of your case and are actively working with the courier to ensure your order is delivered as soon as possible. Unfortunately, it’s taken longer than expected. We’re truly sorry for this experience, and as requested, your refund will be processed as soon as possible. We hope you’ll give us another chance in the future to serve you better.

Noté 5 sur 5 étoiles

Excellent product

Excellent product and looks greatt! Does what it says on the tin and I am now one step closer to being part cyborg!

21 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Delivery issues but good product

I ordered a ring from this company in France. There has been an issue with the timescale for delivery. I think the management of expectations needs work. What is good however is the product. I ordered a silver payment ring. I ordered it from this company as Curve is often the only option for signing up to other people's wearables, however Revolut VISA, also works with this ring. Anyway, it arrived, installing a card is fairly simple but took a few goes. Since installing I've used it successfully at Carrefour, Intermarche, Gamme Vert, Bricomarche, Lidl and a Pharmacy in France, so far so good. My intention is to use it for public transport where I'd rather not take out my phone.

1 octobre 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

We apologize for the inconvenience. It appears there’s an issue with the courier, and we’re already in contact with them to resolve it. We’ll share an update with you as soon as we receive one.
If you’d prefer not to wait, you’re welcome to request a full refund, which we’ll process promptly. You can be confident that we’re taking care of this for you.

Noté 1 sur 5 étoiles

Defektes Produkt, gebrochene Zusagen und Verletzung der EU-Verbraucherrechte.

Einen CNICK-Smartring gekauft, der sich als defekt herausstellte. Das Produkt wurde aus Georgien geliefert. Nachdem ich den Defekt gemeldet hatte, bestätigte CNICK mir am 29. August 2025 schriftlich, dass die Rücksendekosten vollständig erstattet würden, sobald ich den Beleg einreiche.
Zurückschicken musste ich den Ring jedoch nicht an eine EU-Adresse, sondern an ihr Servicezentrum im Vereinigten Königreich – also außerhalb der EU – über die Deutsche Post/DHL. Die Kosten betrugen 29,99 €. Ich habe den Nachweis eingereicht und den Ring fristgerecht zurückgesendet. Zwar erhielt ich über PayPal den Kaufpreis zurück, doch CNICK verweigerte anschließend die Erstattung der Rücksendekosten. Die Begründung: „technische Einschränkungen“ und die angebliche Unmöglichkeit, mehr als den ursprünglichen Kaufpreis zu erstatten. Das ist irreführend und schlicht falsch – eine separate Zahlung wäre problemlos möglich gewesen.
Noch schwerer wiegt: CNICKs Verhalten verstößt gegen das europäische Verbraucherrecht (Richtlinie 2019/771/EU, Artikel 14), das klar festlegt, dass der Verkäufer bei defekten Waren auch die Rücksendekosten zu tragen hat. Statt Verantwortung zu übernehmen, schob CNICK die Last auf den Kunden ab, brach sein schriftliches Versprechen und ignorierte seine gesetzlichen Pflichten.
Zusammenfassung:
Produkt aus Georgien geliefert
Bei Erhalt defekt
Rücksendung auf Kosten des Kunden nach Großbritannien (außerhalb der EU)
Rücksendekosten schriftlich zugesagt, dann verweigert
Ausreden statt Lösungen
EU-Verbraucherrecht missachtet
Ein Unternehmen, das Versprechen bricht, seine Kunden täuscht und geltendes Recht ignoriert, ist nicht vertrauenswürdig. Mein Rat: Meiden Sie CNICK konsequent.

14 septembre 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

Wir haben Ihnen einen kostenlosen Ersatz sowie die Erstattung der Rücksendegebühr angeboten, da in Ihrem Land keine Rücksendeetiketten verfügbar sind. Sie haben sich jedoch später entschieden, einen PayPal-Fall zu eröffnen und stattdessen eine vollständige Rückerstattung zu beantragen. Wie von Ihnen gewünscht, haben wir die vollständige Rückerstattung für Ihre Bestellung bestätigt und veranlasst. An diesem Punkt stehen uns keine weiteren Möglichkeiten zur Verfügung, um diesen Fall zu lösen.

Noté 1 sur 5 étoiles

Ring works very well technically but made of sponge cake

Ring works very well technically. In I have had both the wooden and enamel versions... Read on for why...
Wooden one fell to pieces with 8 weeks. They would not replace under warranty even though I insisted I'd used in fully normal day wear/use. Best I got was to pay them £35 for them to send me an enamel one as they admitted this was "more robust". Strange admission after warranty refusal.
Enamel fell to bits after 6 months. Again, refused under warranty. They asked for £20 to replace. Odd and unethical understanding of how a warranty works when the item disintegrates in normal use!
I have refused. Fed up. I will endeavour to warn others of the risk of purchasing a product falsely advertised on their website (as robust) with zero warranty confidence.

14 août 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

Our rings come with a 1-year warranty that covers manufacturing defects, and does not cover damage caused by improper care.

- You originally purchased two rings. We refunded the cost of one of them in full, meaning you received one ring free of charge. A few months later, you contacted us to report damage to your wooden ring. As the warranty does not cover accidental damage caused by the customer, and as no manufacturing defect was found, the order was not eligible for replacement. Nonetheless, as a gesture of goodwill, we provided you with a replacement ring free of charge, asking only for shipping and handling fee to be covered.

- More recently, you contacted us again regarding damage to the replacement ring. This circumstance is likewise not covered by the warranty. Even so, we again offered to send you a replacement ring free of charge, with only the shipping and handling fee payable. As an alternative, we also offered you a full refund for the original amount paid for your order last year.

As you have declined both of these resolutions, there is no possible resolution, even in theory, that we can provide in this case.

Noté 5 sur 5 étoiles

The ring is great

The ring is great; however, it failed after 8 months. I got in touch with support. To be honest, I did not have much faith in finding a resolution. They immediately set up a replacement and received it within 3 days of raising the issue.

As such, AWESOME product AWESOME support

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ich habe seit fünf Jahren einen…

Ich habe seit fünf Jahren einen Holzring von CNICK, er funktioniert noch immer tadellos. Der einzige Grund, warum ich einen neuen, diesmal aus Titan bestellt habe, der Holzring passt nicht mehr und ich wollte auch die zweite Funktion des Ringes haben.
Super Backup für den Tesla und als Zahlmöglichkeit.

Ich liebe ihn.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Many nice designs, working well.

Many nice designs. Free ring sizer shipped first (if you require). Installation easy, works with Revolut (Ireland) Visa debit without Curve. I have tried different payment terminals and it works well. Not for larger amounts, security reasons. Handy for small shopping and payments. Communication and customer support is great. Easy to order and setup. Can recommend.

23 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam CNICK – tracking is fake, product never arrives!

Order in July still no Ring? Paid in July, got a tracking number with no info. After more than a month still no ring – only excuses. I got it after more than 30 days Works great

19 août 2025
Avis spontané
Logo de CNICK

Réponse de CNICK

We sincerely apologize for any inconvenience. Please provide your order number so we can promptly investigate your case.

Noté 5 sur 5 étoiles

The CNICK ring is superb

The CNICK ring is superb , works really well , easy to set up with the app , convenient, light and stylish . It stopped working after about 7 months , but I’d been wearing it constantly all that time & never taken it off , so that probably contributed to it failing. I contacted CNICK , sent it back and have had a replacement. Nutsa in customer services was really helpful and communication was always prompt and pleasant. I can only talk about my experience, but I recommend the ring to all my friends . It is also a conversation starter in shops and pubs , as people are amazed you are paying with a ring ! Thanks CNICK , great product.

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Very nice product

Very nice product. Sizing system is easy and worked well. App is easy to use. Ring looks very good. It works well, only occasional problems but these are due to the card reader rather than the ring. I use it daily on the Tube, on buses, in stores.

10 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

I start with saying I returned the first ring as I couldn’t get it working. They contacted me within 48 hours to apologise and as if I’d try it again. It works fantastically and I have never had a company take so much care to resolve, what turned out to be a minor issue. I have recommended to all my friends.

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

this ring is incredible!

my ring is incredible!! i bought it as my wedding ring last year cuz i wanted my ring to be my tesla key. works amazing! my first ring broke after a few months but i was quickly sent a replacement by their amazing customer service :) the new ring is actually an even better design and i love it! much love!

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Worth It

Had my original ring last year but unfortunately it stopped working. I was swiftly sent a replacement but could not get it to work. Nutsa in customer service was a godsend, emails backwards and forwards and helpful every step of the way. The ring is a great piece of technology and so glad I persevered with it because I was starting to lose faith. Patience paid off in the end and all sorted now.

23 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Der Ring ist hochwertig gearbeitet und…

Der Ring ist hochwertig gearbeitet und funktioniert einwandfrei. Die Einrichtung ist sehr einfach.
Ich benutze Bezahlringe seit einem Jahr und zahle nur mit diesen. Curve Card benutze ich weil damit können alle Banken angebunden werden, natürlich kostenfrei.

9 juillet 2025
Avis spontané

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