My payment ring has turned out to be an incredibly convenient and useful product. What impressed me even more was the support team. I turned out to be quite a challenging customer: I changed the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I lost my gen 2 ring and was unsure what to do. I contacted support and Nutsa one of the customer care agents guided me through all the steps I needed to block the lost ring including offering help to... Voir plus
So I bought a CNICK ring as a wedding ring and bought the platinum one that they advertised as being really durable. Two years later.....it's an absolute state. Functionality honestly is incredible,... Voir plus
L'entreprise a répondu
Ich war gespannt, ob alles mit der Lieferung so gelingt. Der Titanium-Ring wurde innerhalb von drei Tagen aus Polen geliefert. Die Zahlungs-Registrierung mit Fidesmo und meiner dort angebotenen Bank... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Beautiful Product, Outstanding Support—Highly Recommend!
I couldn’t be happier with my CNICK experience. I originally purchased the ring as a backup key for my Tesla Model 3, and while I had some initial trouble getting it to work, the customer service I received—especially from Nutsa—was absolutely exceptional.
Nutsa guided me through every step of troubleshooting with patience and clarity, even reviewing videos I sent and offering helpful tips. When it became clear I needed a replacement, CNICK made the process seamless, offered a generous discount, and kept communication warm and professional throughout.
My new Starmoon Gen 2 ring with the white stone is not only stunning but works perfectly. I do need to take it off to unlock the car, but that’s a small trade-off for the convenience and style it offers—especially when my phone battery dies! I also appreciated learning that the silver alloy is eco-friendly, tarnish-resistant, and contains palladium for added durability.
This is a company that truly stands behind its product and values its customers. I’m thrilled with my ring and grateful for the care and attention I received. Highly recommend CNICK to anyone looking for a stylish, functional Tesla key alternative!
Go for titanium
I initially bought the black ceramic Gen 2 Cnick ring, but exchanged it for a titanium one after a month as the outer layer of the ring had started peeling. The titanium one seems a little more hard-wearing.
Using the size guide means you get a perfect fit, and I've found the technology in both rings to be reliable, both with contactless payments and opening / starting my car.
Customer service were initially not great when I contacted them about the peeling ceramic ring, but after some back and forth, offered a resolution I was happy with.

Réponse de CNICK
It's good when it works but this is…
It's good when it works but this is about 10% of the time at best so don't rely on it for anything other than looks. I reached out to customer service for some help/advice but because I bought it from eBay they weren't interested. It's still their product but asking eBay for my money back was their only suggestion.

Réponse de CNICK
Voglio ringraziare tantissimo il team…
Voglio ringraziare tantissimo il team di CNICK e soprattutto Fabio, un servizio migliore del migliore. Come si suol dire, mi ha accompagnato in tutto il percorso, dalla consulenza fino a quando non ho ritirato l’anello, è stato sempre in contatto. Ha sistemato tutto completamente e mi ha aiutato molto. Il miglior servizio, assistenza, rapidità ed efficienza. Grazie a CNICK e naturalmente a FABIO, apprezzate persone così! ❤️❤️❤️

Réponse de CNICK
Great payment ring
I have been using the ring for 2 weeks and it is absolutely great. It works 100%. Everything needed to activate the ring is perfectly described by the manufacturer on the website. Activating the ring is without any problems. My only complaint is with the carrier. It took almost a month to deliver my ring! During this time, I communicated with support several times, which I would like to commend for the perfect and fast communication.

Réponse de CNICK
Great but only about 70% of the time
So received the ring, it is quite a process to set ot up ad you need to download curve wallet and fidesmo apps to get everything working. Then you had better have a compatible card. Anyway, once youve done the setup, you go to pay with the ring and I would say it only works about 70% of the time. When it doesnt work its really quite embarrasing and then you have get your phone or card out to pay. I love it when it works but its frustrating that it is not 100% reliable. I dont know if this due to the NFC in the ring or the versions of the contactless readers when trying to pay. I will persist using the ring in the hope that it becomes more usable. For example, it has always worked at my local supermarket for months but then today, it decided not to work. It will probably work next week but when it fails you had better have alternative payment to hand. Its frustrating as I had hoped to use this without needing to take my phone or wallet with me on a night out but this inconsistency means I have no choice but to take an alternative method of payment, just in case the ring payment fails. Agghhhhh, but i still love it and I would still buy it again, even with these frustrations.

Réponse de CNICK
Guys don’t buy ring from them first…
Guys don’t buy ring from them first they will sell you ring and they try to don’t take it back.i still send the ring because it wasn’t working with most of the cards.when I send it back they took £30 from the total amount.never given me the full refund so before you guys buy check other options.

Réponse de CNICK
Great product, fantastic customer service
I purchased the rings (a Black Gen2 and a Starmoon Gen2) to replace my now defunct McLear ring. The CNICK rings look fantastic and much slimmer than the McLear one. It's also so much more convenient to be able to link it with my Revolut card and not have to constantly top up like I had to with McLear RingPay.
Customer support has also been exceptional. I've had to get in touch twice so far -- once for assistance with the initial delivery, and the second time when I had an issue with one of the rings. In both occasions, support (Nutsa) was very friendly and helpful, and my issues we resolved very promptly.
I've only been using the rings for a month, but so far I'm extremely impressed by the product and the customer support.
Beautiful ring bought several months…
Beautiful ring bought several months ago and then just stopped working. Contacted Cnick and they guided me through several stages of trying to reconnect - when this proved unsuccessful they replaced the ring, no questions. Terrific customer service and a great (and useful) product. I like to judge a company by how they manage problems - Cnick passed that test with flying colours.

Réponse de CNICK
skips gpay issues and works with motorbike gloves
Fantastic item.
I had an issue that was complex but the company really made an effort and got it sorted. I'm impressed.
Google pay wont accept face unlock. So often payments will crash if using face unlock. This was driving me nuts
This ring skips all that. It also doesn't get the moved too fast error either. I have tried it with knox covert gloves and it works great. Ideal when riding in the rain.
PROS:
great hidden form of payment.
Waterproof unlike most phones
works through gloves
Skips GPAY issues
perfect backup in case you forget/lose your wallet.
CONS:
The app requires a email address. If buying used you will need the original owners email to be able to change things over or it wont work.
It requires two apps to use the ring. A curve app and the ring app. Your existing card will probably not work without setting up curve
Its a real shame that the app doesn't allow you to reset the ring without email verification. It could ask for proof of purchase but at the moment their is no such option on the app.

Réponse de CNICK
i think its the best ring for payment…
i think its the best ring for payment in the world. today i got it and straightly i linkedy visa card then i went to the shop and bought using the ring .. it was so so so so so so so so faaaaaaaaast connection.. i really dont even emagine that there a ring like this with 100% quality.
When Tesla Says . The Future Is Rais
thx Tesla

Réponse de CNICK
Beautiful and functional ring - reachable and helpful helpdesk
Hi,
I bought the silver ring. It took some time to receive the ring but that was upfront notified when ordering.
I have the ring for two weeks. I use it for both Tesla key and payments.
I had some issues with linking my Curve bank card to the ring, but I received great support from the helpdesk. Everything works fine now. People are curious how it works and react very positively on the ring.
Even having it for a short period I can already highly recommended the ring.
Grtz

Réponse de CNICK
Has not shipped
It’s been almost a month and my ring still has not shipped. I’ve reached out to customer service four times and have never heard back. If it hasn’t shipped by Monday then I’m contacting PayPal to report the purchase and get my money back. Should’ve just gotten something from Amazon.

Réponse de CNICK
Fantastic product and great customer service
Hi
I've been using the CNICK rings for over 2 years, I'm on my second one as I didn't look after the first one as its recommended, eg doing DIY etc scratched it badly. I damaged my second one while using weights and again it specially says shouldn't be used while weight lifting but CNICK had no issues replacing the ring and their customer support has been exceptional throughout the process of replacing the ring, I've upgraded now to the silver version which looks great. The reactions while paying are great and the added bonus as a backup Tesla key are great. Cnick have been recommended to Friends and Family who have also purchased some rings. Highly recommended.

Réponse de CNICK
Geld kassiert für nichts
Geld kassiert für nichts. Ich habe einen Ring bestellt, der sich hier angekommen, als Leichtbauweise rausstellte. Ich wollte tauschen, hier wurde mir mitgeteilt, dass ich 20 € Tauschgebühr fällig wäre. Bis dahin kamen die Antwort Mails vom Support schnell. Seit ich darauf hingewiesen habe, dass es eine Fernabsatzgesetz gibt, wurden die Antworten spärlicher. Ich habe den Ring dann auf meine Kosten per Einschreiben zurück gesendet, weil Cnick angeblich im Moment keine Retourenlabel hat. Und nach 1 Monat darauf hingewiesen, dass ich immer noch keine Erstattung erhalten habe. Antworten kommen keine mehr. Das Geld kann ich wohl abschreiben. Schade. Habe jetzt woanders bestellt.

Réponse de CNICK
Fabulous service which resolved all my…
Fabulous service which resolved all my problems even out of office hours. Can’t recommend highly enough

Réponse de CNICK
Vertrauen Sie dieser Firma nicht.
Vertrauen Sie dieser Firma nicht.
Ich habe 3 Ringe bestellt, 2 davon funktionierten nicht.
Ich sollte den Ring auf meine Kosten rücksenden, die Erstattung der Versandkosten wurde mir zugesichert.
Jetzt habe ich keinen Ring und keine Rückerstattung.
Aber 48 Emails, teils sinnfrei von cnick - das ist alles, was übrig geblieben ist.
Das alles hat Monate gedauert.
Der Ring wurde rückerstattet, die Ausland jedoch Versandkosten nicht. Dafür aber wurde der Beleg 2x angefordert.

Réponse de CNICK
The Technical Support works very good
The Support works very good. They supervised me to the final sucess of starting the ring. I enjoy using it so much. My hoone is offen off because of the barett, and I cant use it to pay, here my ring saves me.
Thanks for such invention.

Réponse de CNICK
Scam artists at work
Scam artists at work, Be Aware! Ordered a size 6,at a discount price, I receive a size 5 and their policy is you must pay $20 for changing size. We measured our size professionally before the purchase. STAY AWAY!
Title: Fantastic CNICK Ring - Excellent Service!
"I recently purchased a CNICK ring and I'm absolutely delighted with it! Initially, there was a slight misunderstanding regarding the price, but the CNICK team resolved it quickly and professionally, leaving me completely satisfied.
I also made a mistake with my sizing, which was entirely my fault. However, the exchange process was seamless and efficient. They adhered to their terms perfectly, and I received my replacement ring in no time.
Setting up the ring for payments and as a Tesla key was a breeze, and both functions work flawlessly. It's incredibly convenient and stylish.
Throughout the entire process, the customer service team was consistently polite, prompt, and helpful. They addressed all my queries with patience and efficiency.
Overall, I highly recommend CNICK. Their product is top-notch, and their customer service is exceptional. A truly positive experience!"

Réponse de CNICK
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







