CNICK Avis 

129
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My payment ring has turned out to be an incredibly convenient and useful product. What impressed me even more was the support team. I turned out to be quite a challenging customer: I changed the... Voir plus

Noté 5 sur 5 étoiles

I lost my gen 2 ring and was unsure what to do. I contacted support and Nutsa one of the customer care agents guided me through all the steps I needed to block the lost ring including offering help to... Voir plus

Noté 2 sur 5 étoiles

So I bought a CNICK ring as a wedding ring and bought the platinum one that they advertised as being really durable. Two years later.....it's an absolute state. Functionality honestly is incredible,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ich war gespannt, ob alles mit der Lieferung so gelingt. Der Titanium-Ring wurde innerhalb von drei Tagen aus Polen geliefert. Die Zahlungs-Registrierung mit Fidesmo und meiner dort angebotenen Bank... Voir plus


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4,2

Bien

TrustScore 4 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(129)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful Product, Outstanding Support—Highly Recommend!

I couldn’t be happier with my CNICK experience. I originally purchased the ring as a backup key for my Tesla Model 3, and while I had some initial trouble getting it to work, the customer service I received—especially from Nutsa—was absolutely exceptional.

Nutsa guided me through every step of troubleshooting with patience and clarity, even reviewing videos I sent and offering helpful tips. When it became clear I needed a replacement, CNICK made the process seamless, offered a generous discount, and kept communication warm and professional throughout.

My new Starmoon Gen 2 ring with the white stone is not only stunning but works perfectly. I do need to take it off to unlock the car, but that’s a small trade-off for the convenience and style it offers—especially when my phone battery dies! I also appreciated learning that the silver alloy is eco-friendly, tarnish-resistant, and contains palladium for added durability.

This is a company that truly stands behind its product and values its customers. I’m thrilled with my ring and grateful for the care and attention I received. Highly recommend CNICK to anyone looking for a stylish, functional Tesla key alternative!

17 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Go for titanium

I initially bought the black ceramic Gen 2 Cnick ring, but exchanged it for a titanium one after a month as the outer layer of the ring had started peeling. The titanium one seems a little more hard-wearing.

Using the size guide means you get a perfect fit, and I've found the technology in both rings to be reliable, both with contactless payments and opening / starting my car.

Customer service were initially not great when I contacted them about the peeling ceramic ring, but after some back and forth, offered a resolution I was happy with.

10 juin 2025
Avis spontané
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Réponse de CNICK

Dear Tom, We’re sorry for any inconvenience you’ve experienced. Our customer support team has reviewed your case and will work closely with you to ensure it’s resolved in your favor. Please note that while our ceramic rings are durable, they still require proper care. To maintain their condition, avoid exposure to chemicals and detergents, and refrain from lifting heavy weights while wearing the ring.

Noté 2 sur 5 étoiles

It's good when it works but this is…

It's good when it works but this is about 10% of the time at best so don't rely on it for anything other than looks. I reached out to customer service for some help/advice but because I bought it from eBay they weren't interested. It's still their product but asking eBay for my money back was their only suggestion.

10 juin 2025
Avis spontané
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Réponse de CNICK

We're sorry for the inconvenience you've had. We've looked into your case, and our support team is here to make sure everything gets sorted out in the best way possible for you.

Noté 5 sur 5 étoiles

Voglio ringraziare tantissimo il team…

Voglio ringraziare tantissimo il team di CNICK e soprattutto Fabio, un servizio migliore del migliore. Come si suol dire, mi ha accompagnato in tutto il percorso, dalla consulenza fino a quando non ho ritirato l’anello, è stato sempre in contatto. Ha sistemato tutto completamente e mi ha aiutato molto. Il miglior servizio, assistenza, rapidità ed efficienza. Grazie a CNICK e naturalmente a FABIO, apprezzate persone così! ❤️❤️❤️

4 juin 2025
Avis spontané
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Réponse de CNICK

Beka, Grazie per aver dedicato del tempo a condividere i tuoi pensieri — significa molto per noi.

Noté 5 sur 5 étoiles

Great payment ring

I have been using the ring for 2 weeks and it is absolutely great. It works 100%. Everything needed to activate the ring is perfectly described by the manufacturer on the website. Activating the ring is without any problems. My only complaint is with the carrier. It took almost a month to deliver my ring! During this time, I communicated with support several times, which I would like to commend for the perfect and fast communication.

29 mai 2025
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Réponse de CNICK

Radek, thank you for taking the time to share your thoughts; we truly appreciate it.

Noté 4 sur 5 étoiles

Great but only about 70% of the time

So received the ring, it is quite a process to set ot up ad you need to download curve wallet and fidesmo apps to get everything working. Then you had better have a compatible card. Anyway, once youve done the setup, you go to pay with the ring and I would say it only works about 70% of the time. When it doesnt work its really quite embarrasing and then you have get your phone or card out to pay. I love it when it works but its frustrating that it is not 100% reliable. I dont know if this due to the NFC in the ring or the versions of the contactless readers when trying to pay. I will persist using the ring in the hope that it becomes more usable. For example, it has always worked at my local supermarket for months but then today, it decided not to work. It will probably work next week but when it fails you had better have alternative payment to hand. Its frustrating as I had hoped to use this without needing to take my phone or wallet with me on a night out but this inconsistency means I have no choice but to take an alternative method of payment, just in case the ring payment fails. Agghhhhh, but i still love it and I would still buy it again, even with these frustrations.

9 mai 2025
Avis spontané
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Réponse de CNICK

Hi Jay, We apologise for any inconvenience. The ring is designed to work reliably every time you use it. Based on the details you’ve provided, it may be defective. Please contact our customer support at hello@cnick.io to request a replacement—we’ll send you a new ring free of charge. You can set up and manage your ring using the CNICK app.

Noté 1 sur 5 étoiles

Guys don’t buy ring from them first…

Guys don’t buy ring from them first they will sell you ring and they try to don’t take it back.i still send the ring because it wasn’t working with most of the cards.when I send it back they took £30 from the total amount.never given me the full refund so before you guys buy check other options.

18 avril 2025
Avis spontané
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Réponse de CNICK

Hi Sarabjeet,

We sincerely apologise for any inconvenience. We process returns and issue refunds in accordance with the Consumer Rights Act and our returns policy. We do not charge customers £30 when an item is returned. We will look into this matter further, and if it is found to be a human error, we will proceed with refunding the outstanding amount. There’s no need to worry—we’ll ensure this is resolved properly.

Noté 5 sur 5 étoiles

Great product, fantastic customer service

I purchased the rings (a Black Gen2 and a Starmoon Gen2) to replace my now defunct McLear ring. The CNICK rings look fantastic and much slimmer than the McLear one. It's also so much more convenient to be able to link it with my Revolut card and not have to constantly top up like I had to with McLear RingPay.

Customer support has also been exceptional. I've had to get in touch twice so far -- once for assistance with the initial delivery, and the second time when I had an issue with one of the rings. In both occasions, support (Nutsa) was very friendly and helpful, and my issues we resolved very promptly.

I've only been using the rings for a month, but so far I'm extremely impressed by the product and the customer support.

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful ring bought several months…

Beautiful ring bought several months ago and then just stopped working. Contacted Cnick and they guided me through several stages of trying to reconnect - when this proved unsuccessful they replaced the ring, no questions. Terrific customer service and a great (and useful) product. I like to judge a company by how they manage problems - Cnick passed that test with flying colours.

3 avril 2025
Avis spontané
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Réponse de CNICK

Angela, We truly appreciate your feedback and are grateful for your support.

Noté 5 sur 5 étoiles

skips gpay issues and works with motorbike gloves

Fantastic item.
I had an issue that was complex but the company really made an effort and got it sorted. I'm impressed.

Google pay wont accept face unlock. So often payments will crash if using face unlock. This was driving me nuts

This ring skips all that. It also doesn't get the moved too fast error either. I have tried it with knox covert gloves and it works great. Ideal when riding in the rain.

PROS:
great hidden form of payment.
Waterproof unlike most phones
works through gloves
Skips GPAY issues
perfect backup in case you forget/lose your wallet.

CONS:
The app requires a email address. If buying used you will need the original owners email to be able to change things over or it wont work.
It requires two apps to use the ring. A curve app and the ring app. Your existing card will probably not work without setting up curve

Its a real shame that the app doesn't allow you to reset the ring without email verification. It could ask for proof of purchase but at the moment their is no such option on the app.

31 mars 2025
Avis spontané
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Réponse de CNICK

Jason, Thank you for taking the time to share your thoughts—it means a lot to us.

Noté 5 sur 5 étoiles

i think its the best ring for payment…

i think its the best ring for payment in the world. today i got it and straightly i linkedy visa card then i went to the shop and bought using the ring .. it was so so so so so so so so faaaaaaaaast connection.. i really dont even emagine that there a ring like this with 100% quality.
When Tesla Says . The Future Is Rais
thx Tesla

27 mars 2025
Avis spontané
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Réponse de CNICK

Voissy, your feedback helps us continue to grow, and we’re so grateful for your support!

Noté 5 sur 5 étoiles

Beautiful and functional ring - reachable and helpful helpdesk

Hi,
I bought the silver ring. It took some time to receive the ring but that was upfront notified when ordering.
I have the ring for two weeks. I use it for both Tesla key and payments.
I had some issues with linking my Curve bank card to the ring, but I received great support from the helpdesk. Everything works fine now. People are curious how it works and react very positively on the ring.
Even having it for a short period I can already highly recommended the ring.
Grtz

25 mars 2025
Avis spontané
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Réponse de CNICK

Livin, we appreciate your feedback and are grateful for your support!

Noté 1 sur 5 étoiles

Has not shipped

It’s been almost a month and my ring still has not shipped. I’ve reached out to customer service four times and have never heard back. If it hasn’t shipped by Monday then I’m contacting PayPal to report the purchase and get my money back. Should’ve just gotten something from Amazon.

21 mars 2025
Avis spontané
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Réponse de CNICK

Frances, thank you for taking the time to share your thoughts! After investigating, we found that your order was shipped on March 20 and delivered under our shipping policy.

Noté 5 sur 5 étoiles

Fantastic product and great customer service

Hi
I've been using the CNICK rings for over 2 years, I'm on my second one as I didn't look after the first one as its recommended, eg doing DIY etc scratched it badly. I damaged my second one while using weights and again it specially says shouldn't be used while weight lifting but CNICK had no issues replacing the ring and their customer support has been exceptional throughout the process of replacing the ring, I've upgraded now to the silver version which looks great. The reactions while paying are great and the added bonus as a backup Tesla key are great. Cnick have been recommended to Friends and Family who have also purchased some rings. Highly recommended.

14 mars 2025
Avis spontané
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Réponse de CNICK

Michael, your thoughts mean a lot, and we appreciate you taking the time to share them!

Noté 1 sur 5 étoiles

Geld kassiert für nichts

Geld kassiert für nichts. Ich habe einen Ring bestellt, der sich hier angekommen, als Leichtbauweise rausstellte. Ich wollte tauschen, hier wurde mir mitgeteilt, dass ich 20 € Tauschgebühr fällig wäre. Bis dahin kamen die Antwort Mails vom Support schnell. Seit ich darauf hingewiesen habe, dass es eine Fernabsatzgesetz gibt, wurden die Antworten spärlicher. Ich habe den Ring dann auf meine Kosten per Einschreiben zurück gesendet, weil Cnick angeblich im Moment keine Retourenlabel hat. Und nach 1 Monat darauf hingewiesen, dass ich immer noch keine Erstattung erhalten habe. Antworten kommen keine mehr. Das Geld kann ich wohl abschreiben. Schade. Habe jetzt woanders bestellt.

20 mars 2025
Avis spontané
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Réponse de CNICK

Klaus, Danke, dass Sie sich die Zeit genommen haben, Ihre Gedanken zu teilen! Nach der Untersuchung des Falls haben wir festgestellt, dass Ihre Bestellung vollständig erstattet wurde. Wenn Sie weiterhin Probleme haben, kontaktieren Sie bitte unseren Kundenservice, und wir werden Ihnen umgehend weiterhelfen.

Noté 1 sur 5 étoiles

Vertrauen Sie dieser Firma nicht.

Vertrauen Sie dieser Firma nicht.
Ich habe 3 Ringe bestellt, 2 davon funktionierten nicht.
Ich sollte den Ring auf meine Kosten rücksenden, die Erstattung der Versandkosten wurde mir zugesichert.
Jetzt habe ich keinen Ring und keine Rückerstattung.
Aber 48 Emails, teils sinnfrei von cnick - das ist alles, was übrig geblieben ist.
Das alles hat Monate gedauert.
Der Ring wurde rückerstattet, die Ausland jedoch Versandkosten nicht. Dafür aber wurde der Beleg 2x angefordert.

5 février 2025
Avis spontané
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Réponse de CNICK

Wir entschuldigen uns für etwaige Unannehmlichkeiten. Nach Prüfung Ihres Falls bestätigen wir, dass Ihre Bestellung am 5. März über PayPal vollständig erstattet wurde. Unser Kundensupport-Team wird Sie weiterhin unterstützen, um sicherzustellen, dass das Problem gelöst wird.

Noté 5 sur 5 étoiles

The Technical Support works very good

The Support works very good. They supervised me to the final sucess of starting the ring. I enjoy using it so much. My hoone is offen off because of the barett, and I cant use it to pay, here my ring saves me.

Thanks for such invention.

3 mars 2025
Avis spontané
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Réponse de CNICK

Dana, we truly value your feedback and appreciate your support!

Noté 1 sur 5 étoiles

Scam artists at work

Scam artists at work, Be Aware! Ordered a size 6,at a discount price, I receive a size 5 and their policy is you must pay $20 for changing size. We measured our size professionally before the purchase. STAY AWAY!

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Title: Fantastic CNICK Ring - Excellent Service!

"I recently purchased a CNICK ring and I'm absolutely delighted with it! Initially, there was a slight misunderstanding regarding the price, but the CNICK team resolved it quickly and professionally, leaving me completely satisfied.

I also made a mistake with my sizing, which was entirely my fault. However, the exchange process was seamless and efficient. They adhered to their terms perfectly, and I received my replacement ring in no time.

Setting up the ring for payments and as a Tesla key was a breeze, and both functions work flawlessly. It's incredibly convenient and stylish.

Throughout the entire process, the customer service team was consistently polite, prompt, and helpful. They addressed all my queries with patience and efficiency.

Overall, I highly recommend CNICK. Their product is top-notch, and their customer service is exceptional. A truly positive experience!"

14 février 2025
Avis spontané
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Réponse de CNICK

Simon, thank you for taking the time to share your thoughts—it means a lot to us!

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