Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Voir plus
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Lisez les avis des autres
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Voir plus
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Voir plus
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Voir plus
À propos de l'entreprise
À propos de Coffee Supplies Direct
Écrit par l'entreprise
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
We specialise in:
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Coordonnées de contact
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Royaume-Uni
- info@coffeesuppliesdirect.co.uk
- coffeesuppliesdirect.co.uk
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good prices and the only place I can…
Good prices and the only place I can get my preferred Jacobs Cappuccino. I can't find it anywhere else so please keep having it in stock.
27 novembre 2024
Usual efficiency
As usual the delivery was quick and efficient. The coffee was well packaged and arrived undamaged. Easy & quick to order.
26 novembre 2024
Great value and service
27 novembre 2024
Always quick delivery and a great price.
28 novembre 2024
Delivery was promised for yesterday
Delivery was promised for yesterday, but it has not arrived yet (Tuesday 03/12/2024). I hope the Royal Mail has not delivered the coffee to another address as it did recently. Unable to comment on the quality as I have not seen it just yet.
27 novembre 2024
Good price and arrived nearly on time
Good price and arrived nearly on time. You are not responsible for Royal Mail; may consider a new courier!
27 novembre 2024
Royal mail advised me my order would be…
Royal mail advised me my order would be delivered today. I waited in all day and my order hasn't arrived?
2 décembre 2024
Réponse de Coffee Supplies Direct
Dear John,
We’re very sorry to hear about the delay with your order. We completely understand how frustrating it can be to wait for a delivery that doesn’t arrive as expected.
Please contact us directly via this link: [https://www.coffeesuppliesdirect.co.uk/pages/contact-us](https://www.coffeesuppliesdirect.co.uk/pages/contact-us), and we’ll work with you to get this sorted as soon as possible.
Thank you for your patience, and we look forward to resolving this for you.
Kind regards,
Coffee Supplies Direct.
Great prices
Great prices, web site easy to use, prompt delivery, bit disappointed by the £60 min order for free delivery.
26 novembre 2024
You sent me the wrong coffee
You sent me the wrong coffee. I ordered Douwe Egberts Cafetiere Blend but you sent me DE Filter Blend.
27 novembre 2024
Réponse de Coffee Supplies Direct
Dear Robin,
Thank you for bringing this to our attention, and we sincerely apologize for the mix-up. It seems we may have made a mistake during packing, and we're truly sorry for any inconvenience caused.
We also reviewed our customer service records but could not find any prior contact from you regarding this issue. If you haven’t already, please reach out to us directly, and we'll make it our priority to resolve this as quickly as possible.
We appreciate your understanding and look forward to getting this sorted out for you!
Best regards,
Coffee Supplies Direct.
Everything was just right from order to…
Everything was just right from order to delivery!
27 novembre 2024
Great price easy to order
Great price easy to order delivered on time,what’s not to like
27 novembre 2024
Great service
26 novembre 2024
Great company which never disappoints
Great company which never disappoints. The cheapest coffee ever. The greatest deals ever in the section: REDUCED. I will only buy from this company from now on. You can really save a lot of money buying from them.
26 novembre 2024
Delivered in reasonable time
26 novembre 2024
Great on-line price for original…
Great on-line price for original product. Website was easy to use and well described products. Shipping was free and quick.
26 novembre 2024
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