Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Voir plus
L'entreprise a répondu
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Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Voir plus
L'entreprise a répondu
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Voir plus
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Voir plus
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Voir plus
Écrit par l'entreprise
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue further through yourselves. Take care.
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I sent via website but wanted you to see the packet affected. Now disposed of.
If you can please advise?
Most disappointing (from Yorkshire Tea, rather than you guys).
Many thanks in anticipation.
I sent a request via your website and emailed direct Saturday. Can’t yet trace a reply. Anecdotally you are good at monitoring reviews on trustpilot, so taking as an opportunity for you to address this.

Réponse de Coffee Supplies Direct
great experience as I was there last week and it was fund .. I do not mind free water .. but unfortunately it’s culture
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so soon after. Royal Mail delivered this morning and I have already had my first cup! My local supermarket doesn't always stock the boxes of Flat White 30, so I'm really pleased to find these. I couldn't ask for a better buying experience. Thank you!
I just want to say thankyou so much for my orders and getting them to me quickly
Brilliant and vey efficient service from Coffee Supplies Direct.
Competitive prices and delivery the next day.
Excellent!
The last order placed the coffee pods were £85 (Feb 26), now for the same items / quantities it is somehow £110 (reduced from £140), in a short space of time it is a mighty hike in price, previously everything was great, but now the price is way too high

Réponse de Coffee Supplies Direct
Fantastic Coffee Supply Direct.Next day delivery.Coffee is great.
It was the first time I used this supplier and I was completely amazed by its efficiency and speed of delivery.
I ordered my coffee Saturday morning and the it arrived on Sunday the next day.
Fantastic!
Absolutely the best company on the internet,not only do you get next day delivery but,if you have a problem with any product, they go the extra mile to resolve the issue.
Their products are the best quality and priced for great value for money.
I will never go anywhere else for my coffee supplies again, this is my go to company now, and I recommend you give them a try because I don't think you'll be disappointed.
First and no doubt last time I’ll be using this company. I ordered skimmed. 12 x 500ml of skimmed milk. What do I receive ? 12 x 1 LITRE cartons of semi skimmed that are of no use to me. I’ve been in touch with customer services and still waiting for a return label. Very slow process and one I don’t have time or the inclining to wait around for. I work long shifts and dont have the time for this. So now im giving this milk away to those that need it.
Not very professional and responses/resolutions ( still waiting )
are not helpful and time efficient

Réponse de Coffee Supplies Direct
Placed an order. Received long life milk with very short date. All the way through I got the impression that it was my fault!
I sent photographs of the cartons and dates.I know from previous replies on trust pilot they have their procedures, but returning 11 cartons of milk was probably always going to go wrong...it did. No refund.
Maybe someone needs to step back and look at their customer service procedures for when things go wrong.

Réponse de Coffee Supplies Direct
Mandeme cosas defectosas aver como me va gracias.
Sent me faulty milk pods that keep exploding in my machine and are ruining it

Réponse de Coffee Supplies Direct
Stumbled across this site on Google looking for Nairn biscuits and ended up picking up a few other things. Brilliant service - shipped next day delivery within 24 hours and packaged well with great prices to boot. I'll be back.
I've used this company multiple times and I have to say they are superb. Prices and delivery are second to none. Would highly recommend.
Great experience. My go to supplier for Tassimo pods and I find the website easy to navigate and order from. I had a slightly weird experience when Royal Mail were striking but this was back in 2023 and I’ve ordered several batches of pods since then and no problems whatsoever with delivery being very quick and the coffee is always packed very well. The prices are extremely competitive and I’ve had no issues with items being out of stock so all good really. There’s a good reason why they are rated 4.9.
The coffee is excellent, prices are fair, and any postage costs are reasonable for the size of the boxes I usually order. This time I was also able to buy in bulk thanks to the long-dated products.
Ordered rappor coffee late afternoon it arrived mid morning the next day, brilliant service.
First time user of Coffee Supplies Direct and could not be happier, Good price, Ordered Saturday afternoon and arrived 09:00 Sunday Morning.
Spot on, Thank you
Ordering is very straightforward and the delivery was prompt. Coffee was well packaged and the authentic Lavazza product. Much cheaper than buying in the supermarket!
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