Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Voir plus
L'entreprise a répondu
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Update 02.10.26: you have contacted. Thank you. Can’t trace the earlier response you mention. Appreciate the contact now. I am now in direct comms with the manufacturer. I will not pursue... Voir plus
L'entreprise a répondu
I haven't ordered from this company before but I'm sure I will again. I ordered yesterday, just before the cut off for next day delivery and was surprised to receive an email with a delivery slot so... Voir plus
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini). Ordered, and dispatch notification received 24 mins after ordering.... Voir plus
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong... Voir plus
Écrit par l'entreprise
About Coffee Supplies Direct
At Coffee Supplies Direct we have a very simple goal: to supply you with a range of hot beverage solutions at the right prices to keep your customers coming back for more.
It’s a goal made easier by our competitive prices, fantastic customer service and unbeatable supplier expertise. Our recipe for success is simple.
We pride ourselves on our excellent customer service, wide range of products & our great relationships with our suppliers.
Delivery - Free delivery on orders over £60 with a Next Day delivery option available
Returns - 30 Day money back returns on items returned in their original condition
Credit - We offer a credit option through Klarna & Paypal Credit to help keep your business moving
Unit 7-8 Leatherhead Trade Park, Station Road, KT22 7AG, Leatherhead, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered a coffee where product was faulty- the bags were damaged. I have send 2 images. But 9 coffee bags were damaged. Customer support told me to go to manufacturing with all the 9 images. Sorry to say such bad customer service arguing about 12 pounds for 3 weeks. I am disputing with my bank and never will go to buy from them again.. Completely not customer centric
Very fast delivery and delicious coffee. Bonus - Not more expensive than Amazon & a UK company
Good communication from Coffee Supplies Direct, to reply to my query about best before dates (18 months on the Tiziano Bonini).
Ordered, and dispatch notification received 24 mins after ordering. Order arrived less than 24hrs after ordering, so thanks to Royal Mail too.
Coffee is great, prices are good, and should you incur p&p, I think that's very reasonable for the size of box that I'm usually ordering. Although I was able to buy in bulk this time, due to the long dated products.
Excellent service and fabulous coffee ☕️ 🤎
I have been using Coffee Supplies Direct for a few years now? Great value, great service.
Value for money, fast delivery - great service as always. Wouldn't go anywhere else.
Found this company quiet by chance and the A mod A Mio Lavazza pods were exactly what's on the box and with the postage undercuts another large retail establishment by a lot
I will be using them again promt efficient no fuss and good tracking
What more do you need
I ordered some Coffee Pods from this company on Tuesday afternoon and they were despatched almost immediately resulting in delivery less than twenty four hours from the time of order.
I will buy from this company again.
Always great prices, fast delivery, no issues whatsoever. I've been a returning customer for more than a year, ordering on a monthly basis. There has been only one occasion when something went wrong, so I had a chance to experience the way their customer service worked. It was brilliant: quick, efficient, courteous.
Five star service overall without a doubt.
Been using this site for a while now and always very quick to react at very decent prices and a quick delivery.
Competitive prices and very efficient service. Orders are processed promptly and delivery is reliable.
brilliant service but the only fault is the delivery charge a bit steep
A easy experience to order and receive my favourite coffee
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