Cole's Classroom Avis 

I'm in my second year as a member of Cole's Classroom, and I just can't see myself leaving. They've helped me achieve my long time dream of being a paid professional photographer. The classes are so so good and the mentors so kind and helpful. Finding Cole's Classroom was the best thing to happen to me (career wise of course). I seriously can't recommend them enough.

This group has been the backbone of my growth as a photographer. I have gone from a fledgling newbie in photography to starting my own business. There is always someone there with great advice and helpful cc. The friends and connections I have made in this group is nothing short of amazing.

Cole's Classroom has been a great investment in my photography education. The mentors and community are the most caring and invested group of people on the internet. #communityovercompetition

I listened to the hour long "The Hashimoto's Health Accelerator" sales pitch for 3 free tests at the end. At the end you have to put in your email and mailing information which is fine (so they can send the free gift) but then it turns out you have to pay $97.00 on a credit card which apparently included a free class which was never mentioned. I called and the person on the line wasn't even sure which program I was talking about because they have so many but when I told him I didn't want the class, just the free tests, his response is that there is a $27.00 charge for just those. I was upset about how it was very misleading (I'm not even sure if it's legal) to tell someone for an hour that at the end they would receive 3 free tests and then have a $97.00 charge for them. After all that and reading other terrible reviews I realized I could just get these tests done by my doctor. Definitely a scam!

Misleading, non-existent customer service and not value for money
I wish I had seen these reviews beforehand as I also fell into their trap. Initially thought I'd try a 10 day trial for $1, aware that there would be a monthly subscription fee afterwards. However it was NOT made clear that a whole $49.99 would immediately be taken the day the trial period was over.

This is clearly a recurring dispute for the Coles Classroom company, as upon noticing the unexpected payment some time later (I'd been going through difficulties and didn't immediately notice I'd been charged), I visited the customer service site to complain, and found there is a dedicated page to answer the recurring question "Why Was I Charged $49 After My 10 Day Trial?". I therefore maintain that the company does NOT make it clear to customers how the fees are charged, and is deliberately misleading in order to take more payment than initially expected.
The refund policy page claims: "there are no refunds provided for any Cole’s Classroom Pro membership payments. Note, there are no contracts and no penalties if anyone chooses to cancel their subscription & membership, however there are no refunds for Cole’s Classroom Pro payments."

I believe the refund policy is unfair as the deceptive nature of the initial information is discriminatory towards various mental and learning disabilities as the information on the sales page was not clear. I have Adhd & mild dyslexia so I was at a disadvantage. I attempted to get in touch with the company on 01/05/2020 via email to explain this but received no response.

Furthermore, I did not feel the resources provided were value for money. It is quite expensive but there is not much here that you cannot find elsewhere for free or for a better price.
I eventually received a short, automated response referring me to the refund policy page and have not been able to contact them since.

There are lot of people who are complaining about this being a scam and that it total BS. Those people clearly are NOT paying attention. They are very upfront about the initial $1 trial lasting only 10 days and then being charged the monthly subscription fee is it is not cancelled before the trial is over. Have some common sense, people! It’s like this everywhere you turn! Netflix, Hulu, gaming apps, etc. Everyone offers a FREE day 7 or 30 day TRIAL subscription and automatically charges you full monthly subscription fees thereafter if not cancelled before the trial has ended.

Again, Cole’s Classroom is not a scam. They offer A LOT of resources for learning technical photography skills, posing, social media marketing, and even a customer management app called Hey Ned. They do have some stuff to work of because I believe this program is still fairly new but I am very happy with my subscription and the supportive Facebook Community that comes with it.

I have asked for a password reset twice to be sent to my email since I have tried to log on to no avail. This has been charging me for some time and I can't find any way to cancel. Ridiculous and no phone number!!

Complete scam!! What you think you signed up for and what you actually signed up for are completely different! Pay $1 to try something and now you have signed up for a $49 reoccurring charge permit month! If you feel for this, as I did, call your credit card company and cancel so that they don’t see a dime of your money!!

I signed up 10 days ago. I have been trying to cancel my membership for the past three days unsuccessfully. On their website, they say that you go need to go to your profile and click on unsubscribe. I have tried three different browsers and none of them show the option to unsubscribe. This is surely a scam to make you pay the $49 after the 11th day. Do not fall for this trap. I have emailed them and have submitted my request on their website. So far, noone has replied.

After seeing numerous pop up ads on Facebook for this photography book I decided this morning to order the book only.... then supposedly for and additional 1 cent I could get access to some free tutorials. Shipping was FREE! Within 1 second of submitting my PayPal info I was billed $43.99. I have immediately asked for a cancellation of my entire order or to send the $14.99 book. If it is handled properly I will be happy to update this review.

Not recommended UPDATED
The company finally refunded my money.
Watch fine details on how you get sucked into monthly payments for services you don't know you are being subscribed for.
I had to suspend my credit card.
All fixed up
Thanks Coles Classroom
Lesson learned but you could be upfront and not slyly subscriber users with your $1.00 offer!

BEWARE OF THIS BUSINESS - If you sign up for their $1 webinar they begin charging you $49.00/per month. I have made numerous requests to cancel my account (which they said they did) but I keep getting charged. I took it to the BBB and they kept telling me to reply to their email requesting a refund which I did numerous times. They just keep dragging this out and refusing to refund me now almost $200. Shame on you!!!

This is 110% a scam. I don't remember signing up for anything. Just noticed $49 on my CC, then realized I have been charged for three months. Try to cancel on his website, this is what you will see at the end, "You cannot cancel a subscription that is currently in the released status. It must be in "not_started, active status to be cancelled".
Fraud !!

Do not fall for this scam. I joined a pointless $1 webinar and then was automatically signed up as a pro member for $49/month. Unfortunately, I did not notice the charge on my bank statement for a few months. They have a no refunds policy, even though I never once logged in. Don't be fooled!

I received an answer to my question extremely quick, which I really appreciate. Great customer service!

Hello, I have emailed Cole's Classroom three months in a row now, to have my subscription cancelled. I no longer have an account with the company and not access to my account, yet my credit card keeps getting charged $49 usd each month. This is so frustrating. DO NOT GIVE THESE PEOPLE your credit card info.

Unauthorized 420$ CAN (total) was changed from our credit card by Cole’s classroom. 😢 I’ve purchased a posing guide from them for 3$ in December 2019.. and that’s it! I did not subscribe or agreed to any monthly memberships! My husband recently checked the credit card statement and noticed that the amount of 49 USD was charged from Cole’s classroom in April 2020 . As we live in Canada ,the bank applied charges of 70$ CAN for the 49$ US . I was surprised,because I knew that I’ve never purchase anything (except 3$ posing guide) from Cole’s classroom website. We decided to check all previous credit card statements and I was so disappointed to see that the card was charged every month,from December 2019 utill April 2020. In December it was charged twice (3$ + 49$)
Our biggest mistake is that we never check our credit card statements every time we get them. With 5 kids, life is already as busy as it can get..Of course I’ve sent an email to them right away, because I don’t even know what to cancel,since I didn’t sign up for anything! I haven’t got any response yet. I don’t know how things are going to end,but I want to mention a couple of things..
1. If someone thinks that he/she is smart enough to steal,lie or cheat, it just means that people are trusting you more than you deserve. 2. The money made this way( by stealing, lying or cheating) will NEVER bring real blessings to your life.

I see many same claims regarding Cole's Classroom as if you want to stop your "premium" account you actually can't do that. Additionally, all the so called free materials that Cole's Classroom offers you, are NOT FREE!
I would like to stop the subscription and ask for refunding of the last month fee that was charged 2 days ago!

Was very good... but the $1.00 class is a bit miss leading... I found the site hard to maneuver and it seemed to all be written out...not videos. But if I could afford it I think your classes would be a great learning tool...thank you

Excellent photography material and very easy to understand and the support team is amazing, they help you with everything and very fast