ColoGuard Avis 

I told my Dr not to order but he did by mistake. I am throwing it out they never answer their phone it is a SCAM. I am having a colonoscopy.
Cologuard will not stop calling. I am reporting them to the FDA

I had a positive test result. When I called to inquire about it , I asked pacifically does the positive result indicate I have cancer. The representative said "yes it's a positive result."
What a lie. Many things other than cancer can cause a positive result I found out later when I finally was able to have a colonoscopy. Months of worry thinking I had cancer because they couldn't take the time or effort to explain the test results better. I had one benig polyp found and removed.

So my doctor ordered a Cologuard kit for me about 2 weeks ago. The following day I get an email from them saying they shipped it. OK but not too happy my doctor gave them my email address. The next day there's another email with instructions, then two more the following day. Starting to annoy me a lot. Then they start test messaging me. WTF!!!! Now they've actually CALLED me on my cell phone 3 days in a row including on the weekend. WTF is wrong with these aholes??? I havrn't sent in the kit yet so they have no &^%$* reason to be harrassing me on a daily basis.

I got this package without being informed it was coming, so it was delivered in the rain. The box got wet, ams since it's meant to be reused to mail back the poop sample, this was a problem. I tried using the collection container, but the edge of the bowl dug very painfully into my butt, and I wasn't able to do my business because of it. The lid is made to screw on, so that it causes the bowl's surface to be extra sharp. Unless the user has a completely stick figure butt, there is no way for it to not cut into your skin, suspended on the holder it comes with. There is also no way to wipe yourself with this thing in the way, so you need to stand up and drip everywhere. What a painful mess! Maybe this would work for a toddler. I ended up. Having to trash the whole thing. Did the designers of this even try using it? Surely I'm not the only one who had this experience.

My Cologuard results came back as POSITIVE, so I had a colonoscopy that came back with NEGATIVE results. In fact, my colon looked great--no polyps or concerns at all.
My doctor told me that he often sees patients that have had a FALSE POSITIVE (ABNORMAL) Cologuard result. I would not recommend using Cologuard since it is unreliable.

Was shipped a kit without request. The Cologuard letter was written to sound like my doctor ordered it. In fact, my doctor did not! I called Colorguard and the customer service rep attempted to say the same thing, until I told her I had checked with my doctor. Very disappointing way to create business. One of the many reasons health insurance in so high!

Cologuard is trashing Cologuard kits. Claiming no fesces in container shipped by me to Cologuard for evaluation. That's not true.

Cologuard sent me a replacement Kit for the alledged empty kit. I explained Cologuard they put the first kit in garbage claiming it was empty ...That's not true.

I called. I was sent another Cologuard kit. I no longer trust Cologuards honesty. Accents too heavy to understand when speaking to them.
I reported this to Medicare. Didn't seem to care either. Wants me to talk to another physician?
This is my last Colonoscopy of 3 over 49 years.

It’s disheartening to know that medical providers are incentivized for ordering the test, knowing that a colonoscopy is more accurate. My particular provider ordered the colonoscopy on the same day as the colorguard test. Why?, given what is well published regarding indications for when Cologard vs colonoscopy are indicated??? I wish I had done my homework before I agreed to the test - I would never have agreed.
Also, I contacted both my provider and Exact Science to ask for my complete report, and was told that all I’m entitled to receive is that it’s positive – they would not say what it was positive for, even though they reportedly look at factors (DNA markers) aside from blood, to determine risk.

So many steps and filling out labels then shipping it back. I don’t care enough to take the time to figure it all out. It’s a waste of cardboard, plastic and all the 5 million other things that are used to package this thing.

The kit is delivered by UPS, but they refuse to pick it up. I'm not sure if there's a connection issue between Cologuard and UPS, but I scheduled the pickup for kit 1 online. UPS never showed, so I scheduled another pickup. After they didn't arrive again, I called a rep who sent me another kit and told me to call to schedule the pickup. I did and they scheduled one for that day. Same thing. Called back on the second day. Same thing. Third day, still a no show from UPS. Now this sample is expired. The rep didn't seem concerned and wasn't interested in investigating, opening a ticket, but was willing to send a third kit. Am I being charged for each one? Why when I look up the status on the UPS website, it says the request is being processed for all five attempts? I guess I'll just keep pooping in a box per infinitum...

I had a cologuard test April 15, 2025. It came back negative, indicating no presence of polyps. On July 30, 2025 I had a colonoscopy (due to rectal bleeding caused by hemorrhoids but my doctor wanted to be 100% certain the bleeding wasn’t caused by something else). During my colonoscopy a 4mm precancerous polyp was found and removed. Thanks GOD I had the colonoscopy because Cologuard completely missed it.

Read the medical reviews. High false positive results. I was on of these. EXPENSIVE and a bigger pain in the *ss than the colonoscopy I had to get following their bogus results.

Wow! BEWARE DO NOT DO THIS! I received a letter from my insurance company stating that Cologuard is sending me a kit because my doctor ordered it. I took one test sent back. Well then I received a notification that I was getting a second kit??? I called they said there was a leak?? Okay took a second test sent back now they said I didn’t put in enough liquid??? I looked up the reviews and yup I was right! SCAMMER!!!

Took 32 Bowel movements in the box, Every time I thought it was full the bottom would dry out and collapse. Took 9 weeks to fill. FedEx charged me $242 to send back. Only received scathing phone calls in return with no results. Zero stars.

The new kit is messy and difficult to use. ColoGuard makes money, your doctor makes money, but you must do all the work and deal with the mess! ALSO... was told I would receive a $25 gift card.... it never came! So I called, and was told.."oh, you were not on the gift card offer list. Sorry". Shame on you, Cologuard!

Awfull site don’t go here rating is zero. Will not let me submit my review

If you have a problem, they are like talking to the phone company. They will talk in circles until you just give up. My doctors office has ordered a kit for me three times and I have yet to receive it. This is my third kit over the years. Ordered by the same office and sent to the same address and yet they can not find an order for me. Ya know, when it comes down to it, none of these folks really care about your health.

Exact Sciences did not provide complete services, after stating was covered by BCBS. they continually send a bill for $681.00 but never sent test results nor billed insurance. BEWARE Sheila G

My doctor recommended this as an alternative to a colonoscopy. After dealing with this company I'd rather take a week off from work and have the Hubble telescope shoved up my ass

I received 2 letters this year stating it's time for another Cologard test. My last one was 3 yrs ago. Results were negative. I had a colonoscopy within the past 10 years. Results were negative. I do not have a primary care physician because I'm 67 and healthy and have blood work done annually.. The Cologard rep said I could go to the website and order the test without a doctor referral. The system does not allow me to do that because it states "I'm a high risk". What kind of junior computer programmer set this clown show up? Very disappointing.