ColoGuard Avis 

Pathetic! Lost my test, would not do anything to find the test results. Sam was very unhelpful as a customer service individual. Everything on the shipping and label end was done properly but they couldn’t find any results. Will never use this system again. They spend way too much money on advertising and not enough on solving problems.

They promise a gift card but never send it. I called and I spoke with 3 persons they never resolve the problem

I ordered the kit. Soon as I got it I started to receive a lot of emails and texts. I was dodging calls. I'd not had a chance to even open the box yet! I called back the number that said Cologuard on the Caller ID and the woman answered, "Hello"? I told her to stop calling me. I then searched for the main number and told them what was going on. The woman had no clue. She wanted my birthdate, phone number, and something else before she would address the issue. I gave the information to her and told her I'm not taking the test and to stop calling and emailing me. What a way to run people off!

It's a scam company. Do not trust them
I never heard of them before. Sending me emails and calling sending me test kits without my authorization or speaking to me.

I got the pack in the mail. They bugged me for 2 weeks asking if i needed help and wanted to know why hadn't done it yet. When I finally did send it in I get a positive result. So now I'm forced to go in and have a diagnostic colonoscopy. Mind you this isn't covered 100% now it's diagnostic. Only to find there's nothing wrong and it was a false positive. I DON'T recommend this test. Just have the actual colonoscopy test done. It's covered 100%. This cost me a lot of out of pocket. To many false tests and to many things that can cause it to be false. 💯 %FAIL

The person that answered my question was very rude. For whatever reason I received a test kit I didn’t order nor did my doctor. My physician is doing a blood test treatment. I had cologard 3 years ago and took forever to get results. I was trying to return box. Woman started yelling at me that blood tests are not useful and how great her product was. If you have to yell it's probably not very good.

I was told that if i sent my Cologuard sample back that i would get a 25-dollar gift card, i have tried for weeks and i have not received it as of now 03/03/2025

they do not tell you that it can cost 681.00 till they send you a bill. they don't want you to think there is a cost.

It’s a negative any star my doctor didn’t order this test. They have continuous called me and text me and I told him no and they sent the damn kit anyway. I don’t know how because we have another insurance and I am sending the shit test back and they can shit in it. I am not paying for something that my doctor didn’t order and they continuous call me and text me and I told him no. So if they want to send me this test I will put dog poop in it. The cologaurd is relentless. Do not trust this money hungry company.

Took cologuard test. They did not pick it up till next day. Came back positive. Had a colonoscopy. Everything was normal. Several people I work with had the same thing happen. Cologuard needs to re-evaluate their process. Waste of money.

I got my results today..Friday. Said test was positive. I wrote a message to the "chat" and ask if this meant there was blood...they told me they couldn't discuss results or tell me anything, talk to my Dr she got results...no she didn't. She hadn't seen anything, they close at noon...so now I get to worry myself sick all weekend.
Thanks so much for letting me know results BEFORE my doctor. I don't need this extra stress

I was lied to by a promotion and prompt to complete the test. I was promised a 25 dollar gift card upon completion. I had to call several times concerning this. I never received the gift card. So yes I'm dissatisfied.

They sent their kit that I didn't want and had told my MD this. A sub MD didn't see the note, and had one sent. I "returned to sender, I don't want this." They sent it again. Meanwhile they've called multiple times a day, leaving messages to call them. They've also texted and sent USPO mailings. Don't get on their list or you'll never be rid of those stool calls again. Guess they need the money to fund their Cologuard Classic, but STOP CALLING, TEXTING AND MAILING ME!!!

First of all regardless of the results you still have to do colonospy! Second I did this test came back positive for o e whole month I stressed this! Today I we t and did my colonospy and I'm negative! For those reading please do t be fooled by this most likely false positive or false negative...Not tensioning received a bill for 670.00 when I have insurance that pays for all!

I never received a report from them. They received the specimen 12/5/24 and despite my being online multiple times, I could not find my information. Called today only to be told they emailed me a communication stating they could not use the sample. I informed the rep that I checked my email and do not have anything from them. She stated it was sent via email to me. Apparently she is not aware you can search your email to see when and if it was sent. It wasn't. TERRIBLE SERVICE. They did offer to send another kit. But at whose expense. I have different insurance and doctor.

I received a false positive result from my text and had to get a complete colonoscopy. The result of this was negative! The cologuard text caused me to get an unnecessary $11,000 test!
Never again for me. This text is ridiculous!

INCOMPETENT AND UNPROFESSIONAL. My Dr. requested this test for me supposedly on or around Dec. 11, 2024, which was my last appointment at her office. This company called 1-4-2025, which I declined and again on 1-8-2025, which I answered. After being on hold for over 3 minutes and having to verify my DOB on the phone, someone finally got on the phone with me. He had a very very strong accent that I could barely understand. He went on to say that he got a test request from my Dr. and that there was a problem with some number that she put down. I said "well call and ask her"! Why are you calling me?" He then went on to say, unfortunately......and I cut him off, told him that I had to wait on hold, verify my dob on the phone to find out that you want me to do the work for you? I'm sure it's because of the wait time to speak to someone at my health providers office, since I've waited anywhere from 15-20 minutes to over 4 hours. Well too bad, Cologuard has to wait too. I definitely will NOT be using this company after my own experience and reading all the negative comments. I know it's not just me that has run into problems with them.

I took the cologuard test in August 2022 as a 55 yr old man , no health issues , test came negative so no worries . January 2023 , I fell off a ladder from a decent height and broke my hip / pelvic bone , hospital did a catscan / mri to see if any other trauma , found 4.5 cm mass in my colon , was stage 3 ,, if hadn’t broken my hip never would have known I had cancer since this test said I was negative , luckily I had a great cancer doctor and surgeon and now 2 years later I’m cancer free and alive

Don’t want to think about what if I hadn’t fallen and trusted this test where would I be

I have asked for help and no answer refuse to help me I rate colaguard a 1 star

This test should be pulled of the market. After false positive test Cologuard,the colonoscopy was negative. It took almost a 6 months agony until the colonoscopy was complete. Do not trust this test. It’s a horrible lie and you pay high price.