True to their stated goals, my order shipped same day, and, thanks to the relative proximity of their warehouse, I received it the next day. It was an obscure part that I didn't even expect to find. I... Voir plus
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the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... Voir plus
L'entreprise a répondu
They did a great job of solving my issue. I do think it would help alot to have someone answering sales emails on the weekend. Just constructive criticism
A great and super easy experience! I was shocked to see the Xlab RS7 available in my size and I couldn’t be happier with the bike. It came extremely quick (a few days faster than the estimate) and was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.
Coordonnées de contact
325 Interlocken Pkwy A105, 80021, Broomfield, Etats-Unis
- 805-926-2207
- sales@coloradocyclist.com
- coloradocyclist.com
4,7
Excellent
488 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Colorado Cyclist
Hi Michael,
Thank you for your review! Looking forward to serve you again :)
- Customer Support Team
Great customer service!
31 juillet 2026
Réponse de The Colorado Cyclist
Hi Benjamin,
Thank you for your kind words! We appreciate your review :)
- Customer Support Team
Great prices on sale items
Great prices on sale items. Everything fit well and I received the items within 48 hours!
31 juillet 2026
Réponse de The Colorado Cyclist
Hi Karen,
Thank you for choosing us as your trusted cycling provider! Ride safe :)
- Customer Support Team
Helpful customer service!
I ordered a tire mistakenly (a Zipp hookless rim issue). When I contacted customer service they were clear that if the delivery when ahead I could request a return. It all worked out fine.
24 juillet 2026
Réponse de The Colorado Cyclist
Hi Craig,
We're happy to hear that everything went smoothly! Hoping to serve you again. Ride safe!
- Customer Support Team
Réponse de The Colorado Cyclist
Hi Michael,
Thank you for your kind words! Happy cycling :)
- Customer Support Team
Not good I purchased a couple tires and…
Not good I purchased a couple tires and noticed on my confirmation that they’re showing the wrong ones so I reached out to sales team didn’t hear back for three business days. They went ahead and shipped the wrong ones out and I went to return them and I had to pay to return them. I purchased a lot of biking stuff from competitive cyclist, backcountry, and Amazon. I think I’ll stick with them. They treat their customers better with free return shipping when somethings wrong.
29 juillet 2026
Réponse de The Colorado Cyclist
Hi Todd,
Thank you for your review and we’re sorry this experience was frustrating.
We received your email on July 28, and the order had already been processed and shipped that same day before we were able to review your request. At that point, we were no longer able to make changes since the order had been shipped.
The item we processed was the product selected on the original order, but we understand how disappointing it was when it wasn’t the item you intended to purchase. We also understand your frustration with the return experience and appreciate you sharing your feedback.
We’re always looking for ways to improve our response times and overall customer experience, and we’re sorry we fell short of your expectations here.
- Customer Support Team
It took too long to ship
It took too long from the time I ordered it to the time it shipped.
21 juillet 2026
Réponse de The Colorado Cyclist
Hi Chuck,
Thank you for your feedback. We ship from five warehouses across the U.S., and our standard delivery timeframe is typically 1–3 business days after an order ships.
While we work to get orders out and delivered as quickly as possible, occasional delays can occur with the courier.
We appreciate your patience and understanding.
- Customer Support Team
Fast shipping and great price
30 juillet 2026
Réponse de The Colorado Cyclist
Hi Peter,
Thank you for trusting us! Till your next purchase :)
- Customer Support Team
Réponse de The Colorado Cyclist
Hi Tom,
Thank you for your review! Hope you love your new gear :)
- Customer Support Team
Réponse de The Colorado Cyclist
Hi Thomas,
Thank you for your review! Hope to serve you again :)
- Customer Support Team
Got the parts I needed for my helmet
Got the parts I needed for my helmet
Kinda of expensive but I needed them and received them so I was happy
28 juillet 2026
Réponse de The Colorado Cyclist
Hi Mike,
Thank you for taking the time to leave us a review! Ride safe :)
- Customer Support Team
Items delivered promptly and were as…
Items delivered promptly and were as advertised.
21 juillet 2026
Réponse de The Colorado Cyclist
Hi Gene,
Thanks for trusting us!! Hope to serve you again :)
- Customer Support Team
SUPER FAST shipping
SUPER FAST shipping, like faster than Amazon. I will order from you again!
4 août 2026
Avis spontané
Réponse de The Colorado Cyclist
Hi Dave,
Appreciate your kind words! Thank you for trusting us :)
- Customer Support Team
I ordered the wrong part and you were…
I ordered the wrong part and you were quick to point me in the right direction.
21 juillet 2026
Réponse de The Colorado Cyclist
Hi Vince,
Glad to hear everything was resolved. Hope to serve you again in the future :)
- Customer Support Team
I'm very delighted that I found "The…
I'm very delighted that I found "The Colorado Cyclist" Bike Shop! I received two quality products at a great price with speedy delivery!
28 juillet 2026
Réponse de The Colorado Cyclist
Hi Kevin,
Thank you for taking the time to leave us a review. Happy cycling!
- Customer Support Team
Ordering was easy and delivery was fast!
28 juillet 2026
Réponse de The Colorado Cyclist
Hi Robin,
Yey! Thank you for your review. Ride safe :)
- Customer Support Team
Great company and support is very…
Great company and support is very helpful and quick.
28 juillet 2026
Réponse de The Colorado Cyclist
Hi Timothy,
Thank you for your kind words! Looking forward to serving you again :)
- Customer Support Team
Relatively easy to find info
Relatively easy to find info. Package arrived promptly and in good condition.
28 juillet 2026
Réponse de The Colorado Cyclist
Hi David,
Thank you for your review! Hope everything went smoothly :)
- Customer Support Team
Exactly what I needed
Exactly what I needed. I have the ortlieb quick rack and two bicycles. Now I can easily swap it between the two. The order got here quick and in great condition. The only suggestion I have is smaller shipping containers. My 4x4" item was shipped in a really large padded envelope.
21 juillet 2026
Réponse de The Colorado Cyclist
Hi Timothy,
Thank you for your kind words and for trusting us! Hope you love your new gear :)
- Customer Support Team
Réponse de The Colorado Cyclist
Hi Dan,
Thanks for your feedback! Ride safe :)
- Customer Support Team
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