Engineers came out twice - once to look at my laptop and then a second time once the part had been ordered and was ready to fit into my laptop. The engineers seemed competent and keen to do a good job... Voir plus
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Lisez les avis des autres
Extremely polite and friendly guys. Always very detailed and thoughtful in communication. They always answered my emails, phone calls and Whatsapp messages very fast and in a positive detailed manner,... Voir plus
L'entreprise a répondu
Second time using the guys at CompFixAid can’t recommend them enough. The convenience of getting your hardware collected and delivered to your door is no match. Finally caved loud fans were doing my h... Voir plus
L'entreprise a répondu
Excellent support. I had some software issue and as a result speakers stopped working. I searched on google and found different companies who were charging extortionate amount per hour (open ended) fo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Assistance et services informatiques
- Service de réparation d'ordinateurs
- Service informatique
- Service de récupération de données
Informations provenant de diverses sources externes
Computer, Laptop, Mac Services in Hammersmith - IT Maintenance - Repair - Support
Coordonnées de contact
Shepherds Bush Road , W6 7JS, London, Royaume-Uni
- 02038580829
- contact@compfixaid.com
- compfixaid.com
4,5
Excellent
109 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service with Custom PC repairs
Swift, professional, knowledgeable and COVID safe. Diagnosed and fixed an issue with my custom desktop PC with ease.
28 juillet 2020
Avis spontané
Réponse de CompFixAid
Thanks, Declan, Glad to be of service and please do let us know if you have any future requirements
Alienware curved Monitor repaired!
I have a very specific model of curved screen got damaged, and nobody could fix it. Customer support directly told me to buy a new one. I am so appreciated that I found CompFixAid. Simon and Marc are sooo help and patient to help me to fix this monitor. I am very satisfied and would recommend to all my friends who want to replace their LCD for a high-value monitor!
17 juillet 2020
Avis spontané
Réponse de CompFixAid
10% off all LCD screen repairs and replacements.
Thanks for your review.
Great overall
The staff are friendly, they updated me frequently on the situation and what was being done. Overall great service.
15 juillet 2020
Avis spontané
Réponse de CompFixAid
Thanks Christopher.
Excellent service- professional and…
Excellent service- professional and friendly company.
13 juillet 2020
Avis spontané
Réponse de CompFixAid
10% off all repairs at present.
Thanks for your review.
Smartly done
Quick, efficient and willing to help you.
They really care about their services' quality.
Well done. Definitely coming back
6 juillet 2020
Avis spontané
Réponse de CompFixAid
Dear Sophia,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team quick, efficient, and willing to help. At [Your Company Name], we genuinely care about delivering top-notch services, and it's fantastic to know that our commitment to quality has resonated with you.
We greatly appreciate your kind words and are delighted to have earned your satisfaction. We look forward to welcoming you back and continuing to provide you with the excellent service you deserve.
If you have any further feedback or suggestions, feel free to share. We value your input and are always here to ensure your experience with us remains exceptional.
Thanks again for choosing CompFixAid!
Best regards,
Excellent Organisation - Fast & Efficient
Excellent organisation. Fast and efficient response times during a difficult period for all businesses.
Have provided us with remote IT support for 25 remote based workers during the Covid-19 epidemic. CompFixAid will continue to be our provider moving forward.
Thanks to everyone at CompFixAid
2 juillet 2020
Avis spontané
Réponse de CompFixAid
Dear Graham,
Thank you so much for taking the time to share your positive experience with CompFixAid! We greatly appreciate your kind words and are thrilled to hear that our organization has met your expectations.
Navigating the challenges posed by the Covid-19 epidemic has indeed been a collective effort for businesses worldwide. We are delighted that our fast and efficient response times have played a crucial role in supporting your team of 25 remote workers. Providing reliable remote IT support during these times is a commitment we take seriously.
We look forward to continuing our partnership with you and being your trusted IT support provider moving forward. Should you ever need assistance or have further inquiries, please do not hesitate to reach out. Our team is here to ensure your IT needs are met seamlessly.
Thank you once again for choosing CompFixAid. We genuinely appreciate your business and the opportunity to contribute to your success.
Best regards,
Team @CompFixAid
Good, friendly service
This was a very good, friendly service overall. The team was responsive to questions etc. I received my laptop back one day later than originally promised, which in times of Covid-19 I can understand.
24 juin 2020
Avis spontané
Réponse de CompFixAid
Dear customer,
Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience with our service and found our team to be friendly and responsive.
We sincerely appreciate your understanding regarding the slight delay in returning your laptop. These unprecedented times have indeed presented unique challenges, and we are grateful for your patience and understanding as we navigate through the impacts of Covid-19.
Your satisfaction is our top priority, and we are thrilled that you are pleased with the overall service. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Thank you once again for choosing our service, and we look forward to serving you in the future.
Team @CompFixAid
Knowledgable, honest, efficient, effective & well priced
Really stepped up offering great advice and service at our time of need, and in very challenging circumstances! Simon & Marc have been a pleasure to deal with, knowledgable, honest, transparent, efficient, effective and also competitively priced. Will look no further if we have any future IT 'accidents'...
11 juin 2020
Avis spontané
Réponse de CompFixAid
Dear customer,
Thank you so much for taking the time to share your experience with us! We are truly grateful for your kind words and delighted to hear that we were able to meet your expectations during such challenging circumstances.
It has been a pleasure assisting you, and we appreciate your recognition of our team members, Simon and Marc. We strive to provide knowledgeable, honest, and transparent service to all our clients, and we're thrilled to know that you found our advice and support valuable.
Your feedback motivates us to continue delivering efficient and effective solutions, and we are honored that you would consider us for any future IT needs. We understand the importance of reliability, especially in moments of unexpected 'accidents,' and we're here to support you whenever you may need us.
Thank you once again for choosing our services, and please don't hesitate to reach out if there's anything more we can assist you with.
Best regards,
Team @CompFixAid
Great service
30 mai 2020
Avis spontané
Réponse de CompFixAid
Dear Lisa,
Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our service. Delivering excellent service is our top priority, and we are delighted that we could meet your expectations.
If you have any further comments or suggestions, we'd love to hear them. Your input is invaluable to us as we strive to continuously improve and provide the best possible service.
Thanks again for choosing our service. We look forward to serving you again in the future!
Best regards,
Good service but unfortunately my…
Good service but unfortunately my MacBook was an out of date version so I couldn’t get it fixed.
23 mai 2020
Avis spontané
Réponse de CompFixAid
Dear Eldon,
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our service.
We understand your frustration regarding the outdated version of your MacBook, and we sincerely apologize for any inconvenience this may have caused. Our team is committed to providing top-notch service, and we regret that we were unable to address the issue due to the limitations of the hardware.
We continually strive to improve our services, and your input is invaluable in helping us enhance our offerings. If there's anything else we can assist you with or if you have further concerns, please feel free to reach out to our customer support team. We are here to ensure your experience with us is as positive as possible.
Thank you again for choosing our service, and we hope to have the opportunity to better serve you in the future.
Best regards,
Team @CompFixAid
Very professional service
22 mai 2020
Avis spontané
Réponse de CompFixAid
Dear Anna,
Thank you so much for taking the time to share your feedback! We are delighted to hear that you found our service to be very professional. It's our commitment to provide top-notch service to our valued customers, and we are thrilled that your experience reflected that.
If you have any specific highlights or suggestions that you would like to share, please feel free to let us know. We genuinely appreciate your support and look forward to serving you again in the future.
Best regards,
Team @CompFixAid
Despite the repairs taking over a month..
Despite the repairs taking over a month to do due to the current COVID 19 crisis, CompFixAid have been an excellent service every step of the way. I received constant updates through emails from them and they answered any and queries all of my queries in a fast and professional manner. My laptop needed repairs right in the middle COVID 19 crisis where full lockdown measure were in place. This meant that it was hard to find any repair computer shops open but CompFixAid were open and were willing to help and they still had their pick up and collect service available to me as well. The only reason my repair took over a month to complete was because their suppliers for the replacement parts were under staffed and were having difficulties sourcing the required parts which was no fault of CompFixAid. All in all i highly recommended them and if i ever have any computing issues again they'll be the first place i contact.
15 mai 2020
Avis spontané
Réponse de CompFixAid
Thanks for your review, Jonathan. We appreciated your patience whilst we sourced a replacement part. Unfortunately with the lockdown, all hardware parts had significantly longer than normal lead times which was the cause of the delay in this instance.
Laptop was fixed and return in less…
Laptop was fixed and return in less then 48 hours
25 avril 2020
Avis spontané
Réponse de CompFixAid
Hi Marc,
Thanks for your review, could you please make payment for invoice which is now 4 months outstanding.
Excellent support
Excellent support. I had some software issue and as a result speakers stopped working. I searched on google and found different companies who were charging extortionate amount per hour (open ended) for remote assistance and no guarantees I then came across CompFixAid who quoted much reasonable figure and even did basic trouble shooting at the time of my telephone enquiry. I received excellent service and they are really good value for money. Thank you :)
23 avril 2020
Avis spontané
Réponse de CompFixAid
Dear Majaz,
Thank you so much for taking the time to share your experience with CompFixAid! We're delighted to hear that you found our support excellent and that we could assist you with the software issue affecting your speakers.
At CompFixAid, we understand the frustration that technical issues can bring, and we're committed to providing effective and affordable solutions. We're thrilled that our reasonable pricing and initial troubleshooting over the phone resonated with you.
It's our goal to offer value for money, and we're pleased that you received excellent service throughout the process. If you ever have more questions or encounter any issues in the future, please don't hesitate to reach out. We're here to help!
Thank you once again for choosing CompFixAid. We appreciate your business and look forward to assisting you with any future IT needs.
Best regards,
Team @CompFixAid
Very prompt and friendly service
Very prompt and friendly service, fixed my PC issues very quickly
2 avril 2020
Avis spontané
Réponse de CompFixAid
Thanks for your review Wayne.
excellent service and very personable…
excellent service and very personable approach. will use again!
11 mars 2020
Avis spontané
Réponse de CompFixAid
Thanks for your review Luis.
10% off All laptop, Apple, PC Repairs currently so please reach out if you require further assistance.
Very good and fast service.
11 mars 2020
Avis spontané
Réponse de CompFixAid
Hi Eva,
Glad we were able to replace the screen on your iPad 5th Gen.
We hope we can be of service to Research Partnership in the future and you remember us for all your IT requirements.
Many thanks,
Team @CompFixAid
Professional and competitive service.
7 octobre 2019
Avis spontané
Réponse de CompFixAid
Thanks for your review Danny
They have always been able to help very…
They have always been able to help very quickly, and their communication is great!
Even when we have had problems which were better handled by the supplier of our equipment under warranty, they have been happy to point us in the right direction and follow up to check everything was okay.
Will be happy to deal with CompFixAid in the future!
27 septembre 2019
Avis spontané
Réponse de CompFixAid
Hi Thomas,
Thanks for your review. We are glad we were able to assist you and hope you were able to replace the item under warranty.
Please note that all referrals guarantee a discount off your next purchase with CompFixAid.
Thanks.
Team @ CompFixAid
Fantastic service
Fantastic service, keeping me fully informed at all stages. True honest guys who went out of their way to fix my issue. Thank you very much. Highly recommended.
12 août 2019
Avis spontané
Réponse de CompFixAid
Thanks for your review. Don't forget all reviews entitle you to a discount off your next purchase with us at https://www.compfixaid.com
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