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L'entreprise a répondu
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It seems I was signed up to an account without me knowing. I noticed a £18.00 charge on my Santander Credit Card and asked the bank to stop all future payments. I have notified the company and asked f... Voir plus
L'entreprise a répondu
Absolute robbery. No idea how they got card details, no idea they were taking £18 a month, no idea what for. Only realised due to a declined payment. Apparently, they are given details by o... Voir plus
L'entreprise a répondu
To Completesave . I lodged endless complaints against parcel2go where this unclear cashback pop appeared after placing the order affectively blocking the screen to proceed to get the P2G label. the no... Voir plus
L'entreprise a répondu
1,1
Mauvais
3 k avis
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Completesave, scam
Be aware that you may have unknowingly enrolled in this service. I was charged £18 after purchasing an item from a well‑known online retailer, and I have no recollection of ever signing up with completesave.co.uk. It’s a good reminder to regularly check your bank statements for any unfamiliar transactions. Fortunately, they only managed to take £18, and I was able to cancel the service after finding their phone number through an online search but have not been able to get a refund of the £18. Your bank may be able to place a stop to ensure no further money is taken using your debit card, my bank has, but won't charge it back unless I report it as Visa fraud.
5 janvier 2026
Avis spontané
Réponse de Completesave
Hello Nick,
Thank you for notifying us about this concern. You can be assured that Complete Savings generates significant cashback savings for its members.
You could only join and authorise us to charge your account if you manually filled out the signup form with your information and agreed to the Terms & Conditions, which were made very explicit on the signup form that our programme is a paid membership subscription.
Thank you for providing details to locate your membership. However, we cannot find a membership using the information you gave to us. Please provide us another email address or your membership ID. If you do not know these details, we can search using other options: your UK postal code, the last four digits of the credit/debit card number that the charges appear on, and any other email address you may have and the name of any family member or friend who may have used your credit/debit card. Please send these details in an email to mary@completesavings.co.uk.
Kind Regards,
Complete Savings
AVOID!
Didn't finish signing up to the service and never claimed anything. No refunds offered when I rang to cancel. A company designed to trick people into signing up. AVOID. AVOID. AVOID.
5 janvier 2026
Avis spontané
Réponse de Completesave
Hi Matt,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
Terrible company
Terrible company, please someone shut it down. This is day light robbery. They have been taking money from me for months and i only just noticed.
4 janvier 2026
Avis spontané
Réponse de Completesave
Hello Lucy
We appreciate your review. Complete Savings is a cashback program offering savings at numerous retailers. Memberships require explicit sign-up with agreement to terms, which detail the monthly fee after a trial.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
I totally agree with another reviewer…
I totally agree with another reviewer who states this whole model is set up to confuse and trick people into subscribing. Its interesting that they never send you a single email because that would alert you into realising what's going on. I have a number of debits going out of my account and didn't even realise. I got stung for over 5yrs. I had absolutely no idea and didn't use the service even once. They have taken £1059 in total. I've emailed them and im waiting for them to get back to me.
Update: Complete savings have got back to me and after a few checks they verified that I had never used the service. They have refunded the full amount.
2 janvier 2026
Avis spontané
Réponse de Completesave
Hi Javaid,
We are here to help address your query, and we've requested some more information from you through here. You can also send us an email to mary@completesavings.co.uk (including your full name, email and member ID) and we will respond back and address your concerns as soon as possible.
Thank you and kind regards,
Complete Savings
This is an unethical
This is an unethical, cheating company who seem to purposely use short and unclear wording on their direct debit information.
29 décembre 2025
Avis spontané
Réponse de Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. https://www.completesavings.co.uk/frequently-asked-questions
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
One star as I don’t know the resolution…
One star as I don’t know the resolution yet!
Just noticed £18 has been taken from my bank account, please return my money as I’ve never used this service let alone willingly set it up!
Thank you
25 décembre 2025
Avis spontané
Réponse de Completesave
Hello Helena, thank you for letting us know about your concern.
For us to provide details of how you signed up, please share more details like your full name and email address through our request here on Trustpilot and we'll do our best to assist you.
Scam I've no idea who these people are…
Scam I've no idea who these people are and I certainly didn't set up a recurring DD . I'll be reporting this to the police fraud team and Santander first thing in the morning. Disgraceful. Swiss based scam
25 décembre 2025
Avis spontané
Réponse de Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
I have never set up any withdraw with…
I have never set up any withdraw with complete savings yet money has been taken out my account avoid at all costs people
28 décembre 2025
Avis spontané
Réponse de Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Can't give less than 1 star
Can't give less than 1 star. Absolute day light robbery; £18 per month scam legalised by fine print. Don't sign up and definitely don't give them your details.
Sick and tired of companies like this taking advantage of consumers and making a living out of doing so.
If you're happy with the service you provide to customers for £18 per month. Then why don't you openly include the monthly fees in your adverts or pop ups?
25 décembre 2025
Avis spontané
Réponse de Completesave
Hello Jack, please know that in order to be a member of Complete Savings you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll do our best to help.
Complete Savings
Complete Savings, is actually very good. Most people just do not read what they are signing up for, I earnt almost £800 from this! They do debit off £18 every month, but they do return it if you complete the monthly bonus.!
27 décembre 2025
Avis spontané
Réponse de Completesave
We're happy to hear that you find value in the program and appreciate you sharing your experience. It's great to know you were able to benefit from the monthly bonus. Thank you for your feedback.
SCAM supported by Argos and Trainline
This is a money stealing scam - officially sponsored by Trainline and Argos . Beware of clicking on the clickbait after you make a booking by trainline - they duped many people of hundreds of pounds by unethically get their credit card to sign up for direct debits .
EDIT - I ve written to the customer care team and still waiting for the full resolution. Will wait and update the review once fully resolved
18 décembre 2025
Avis spontané
Réponse de Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
GIVE ME MY MONEY BACK BEFORE I REPORT…
GIVE ME MY MONEY BACK BEFORE I REPORT TO THE POLICE YOU SCAMMERS
17 décembre 2025
Avis spontané
Réponse de Completesave
Hello Isabel, thank you for reaching out.
The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
Réponse de Completesave
Hello Adrian, Complete Savings is a membership programme through which members can save hundreds of pounds each year. You can find more resources on our website: https://www.completesavings.co.uk/frequently-asked-questions.
For us to help with your concern, please share more details through our request here or via email to mary@completesavings.co.uk
Sick of these scammers big jail should…
Sick of these scammers big jail should be give to them all
CB.COMPLETESAVE.CO.
How are they getting in your account
Google should be sued for this letting in happen.
17 décembre 2025
Avis spontané
Réponse de Completesave
Hello there, Complete Savings is a membership programme through which members can save hundreds of pounds each year. Some of the benefits of the Complete Savings programme include 10% cash back at more than 1000 top online retailers all year round, and many more: https://www.completesavings.co.uk/frequently-asked-questions.
For us to provide details of how you signed up, please share your full name and email address and we'll do our best to assist you.
Unauthorised payment attempt.
I am sharing my personal experience to clearly explain how CompleteSave operates, as many people do not understand where this monthly charge comes from. After making a purchase on the LookFantastic website, a “cashback” offer appeared immediately after checkout and looked like part of LookFantastic rather than a separate third-party offer. CompleteSave partners with LookFantastic and many other well-known websites, using the same post-checkout offers. Initially, only an email address was requested, with no clear or upfront warning that this would result in a paid £18 monthly subscription. This is how people get caught – they believe they are still dealing with a trusted website like LookFantastic, not signing up for a separate paid service. These CompleteSave practices appear deliberately misleading and rely on customer confusion rather than clear and honest consent. It is an aggressive subscription model that exploits people’s trust in well-known brands and the checkout moment, when customers least expect hidden monthly charges. I use this card only for online shopping and keep no funds on it, so the payment was declined, but if funds had been available, the money would have been taken without any warning. For people in a difficult financial situation, an unexpected £18 charge could mean losing their last money – money needed for transport or even food. After reading other reviews, it is clear that this is not an isolated case, and I am sharing this to warn others.
15 décembre 2025
Avis spontané
Réponse de Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
Never signed up to complete business…
Never signed up to complete business and they took £126 altogether from April-December
22 avril 2025
Avis spontané
Réponse de Completesave
Hello Leon, in order to be a member of Complete Savings you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll do our best to help.
I never signed up for Complete Save and…
I never signed up for Complete Save and never gave permission for any charges. Money has been taken from my account without my consent. I have no access to any services and no idea what this company even is.
This is outright fraud. I have contacted my bank and reported this as a fraudulent transaction. Complete Save should be shut down.
13 décembre 2025
Avis spontané
Réponse de Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
I definitely have never visited…
I definitely have never visited completesave.co.uk and wouldn’t have signed up to any sort of free trial. You must be piggy backing off a site I’ve ordered from?! Double triple checked all my emails and nothing relating to this company either but somehow you’re taking money out of my account. The replies to others say they would have signed up but I know I 100% haven’t
11 décembre 2025
Avis spontané
Réponse de Completesave
Hi Emma,
Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
Kind regards,
Complete Savings
I never signed up for this and now i…
I never signed up for this and now i see my credit card has been debited every month for £18! They have taken £180 from me.
10 décembre 2025
Avis spontané
Réponse de Completesave
Hello Caroline,
We appreciate you letting us know about your worry. You can be assured that Complete Savings generates significant cashback savings for its members.
The only way you could have signed up as a member and given us permission to charge your account was if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
Thank you for providing details. We have cancelled your membership. Therefore, your card will no longer be charged. We sent you a cancel confirmation email which include the details on how you joined the programme and the resolution to your request.
If you need further assistance, you can easily contact us in either of the following ways:
Email: customerservice@completesavings.co.uk
Kind Regards,
Complete Savings
AVOID - SCAMMERS
AVOID - They have scammed me for nearly £100. How are they allowed to do this? I have never used this website before... I am absolutely fuming.
I can't imagine how many poor elderly / disabled they are scamming each month... no shame!
10 décembre 2025
Avis spontané
Réponse de Completesave
Hello Aaron, thank you for sharing with us your concern so we could address it.
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
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