Bought 16gb of ram and it arrived the next day, lowest price I could find and works perfectly £30 less than anywhere else. Couldn't recommend more, I'll definitely be coming back
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Lisez les avis des autres
I wanted to buy a keyboard from an independent business as I really hate what big companies like Amazon do when they sell you refurbished electronics as new. Unfortunately Computer Orbit sold me a d... Voir plus
During a build, we had a last minute decision to upgrade the standard box cooler of the 5600 to the mightily impressive Peerless Assassin 120. Computer Orbit had it in stock and at the best price... Voir plus
Amazing! I recently purchased a graphics card and a power supply from this computer shop as both were cheaper here than anywhere else. My items arrived in 2 days via royal mail, with good packagi... Voir plus
À propos de l'entreprise
- Magasin d'informatique
- Magasin d'accessoires informatiques
- Ordinateur et accessoires
- Fabricant de matériel informatique
- Service de réparation d'ordinateurs
- Service informatique
Écrit par l'entreprise
Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ahead of our game; something that is demonstrated by our high reputation. In November 2016 we launched Gorilla Gaming, a brand created by Computer Orbit dedicated purely to gaming with the experience and knowledge of our core business since 1996. A winning combination that has proven to be a great success and a brand that is rapidly growing and expanding worldwide.
Coordonnées de contact
400-408 Old Durham Road, NE9 5DQ, Gateshead, Royaume-Uni
- 01914207700
- help@computerorbit.com
- computerorbit.com
4,4
Excellent
319 avis
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Service was great
Service was great, I messed up my order emailed them and it was fixed next day before it shipped. Items arrived as expected too.
25 mars 2024
My order came way faster than i…
My order came way faster than i expected at a very good price too! Thank you so much computer orbit i will definitely be buying from here in the future. Ps thanks for the sweets too!
29 mars 2024
Avis spontané
Brilliantly ran store with excellent staff
Brilliant store. Fantastic staff that have a chilled, friendly calm about them. First rate postal service. First rate PC repairs. Saluting Andrew, Bob and Jack the dude that repaired my PC. Can't thank them enough.
19 mars 2024
Avis spontané
Excellent Service
Great cheap delivery, surprised that they offer single switches, not like many other brands who sells a minimum of 10 in a bags. Although they were the cheapest they are absolutely amazing.
15 mars 2024
Avis spontané
First Class Service
One item of a box of three was faulty, was replaced immediately - the replacement was faulty when it arrived (manufacturer design fault so no fault of Computer Orbit), they sent another one, but tested before sending it so as to not cause me more delays (after confirming I did not mind the item being opened) - so now my PC is fully up and running.
Kudos to Ollie and Jack for their great comms and customer service (I used to be a Customer Relationships Manager so know excellent service is key to any business) - can the bosses give them a little bonus as a thank you, I am happy to send the money in to cover it :)
I tend to buy my PC bits from the cheapest decent supplier, but I will use these guys as a priority in future.....
23 février 2024
Ordered a pc case with glass panels and…
Ordered a pc case with glass panels and asked for a double box cuz it had to delivered in Greece.They double boxed it and send it really fast! Highly recommended
1 mars 2024
Avis spontané
Swift & reliable experience
Swift & reliable experience.
I used trust pilot reviews to finalise my purchase.
PSU came very quick without issue, packaged well, no damage, delays or faults.
Will use again.
Thank you
20 février 2024
Avis spontané
Great and Professional service
Thanks for your great and professional service
I like international shipping and quick delivery
25 janvier 2024
Delivered fast, excellent tracking
Couldn't be happier with the service! Highly recommended
25 janvier 2024
Great Customer Service & Experience
Great customer service, good range of products, fast shipping and competitive prices. Would highly recommend!
3 février 2024
Avis spontané
I ordered a PC case with worldwide…
I ordered a PC case with worldwide shipping. Even tho it said it was eligible for my country and i checked all the requirements, my package is not being sent out and i am not sure if i can get a refund.
25 janvier 2024
The item arrived on time and in good…
The item arrived on time and in good condition. It works as a graphics card should. Oh, and thanks for the sweets.
25 janvier 2024
Great service from Computer Orbit
Great customer service after what I thought was potentially going to turn into a negative experience, and not really on Computer Orbits part, but a 3rd party in the chain.
Ollie from the team was very attentive in following up as promised to his word, which goes a long way today, especially with online retailers and difficulties with follow up support.
Everything worked out in the end and I have no hesitations in returning to Computer Orbit and recommending them.
28 décembre 2023
Avis spontané
Super fast and no fuss
Bought a keyboard and when it came some of the LEDs didnt work sadly. Computer Orbit replaced it with no fuss and sent me back a fully working one, very happy with their fast service and will 100% be using them again. 5/5.
9 janvier 2024
Avis spontané
Faulty item
I ordered a motherboard for my daughters birthday gift, when opened we noticed there was a bent pin, we emailed and straight away received a response that it is impossible to have arrived that way and is our fault, we were offered a paid repair service for the motherboard and we’re met with quite rude responses when we stated that we had only just bought and received the item and didn’t think it was fair to be asked to pay for a repair on a genuinely faulty item. I will be purchasing from else where so that I can check the item before parting with my money.
Please be aware that if you received a faulty item you will be asked to pay for repairs.
12 janvier 2024
Avis spontané
Réponse de Computer Orbit Ltd
Hi Kelly,
We’re sorry to hear you feel the need to leave such a review, especially when what you’ve stated isn’t really the truth.
First and foremost, we pride ourselves on our returns procedure and believe it to be one of the best in the industry. By your own admission we replied to you ‘straight away’, to put that into context we replied to you on a Sunday evening when we were closed. I personally made the effort to reply to you on a non-business day to be as efficient as possible once at 5:31pm and again at 9:47pm. If our returns procedure was that drastic why we would make such an effort to respond to customers on a Sunday evening/night, especially as late as 9:47pm?
You’re claiming the item is ‘faulty’ which isn’t the case, there are signs of damage to the CPU socket, which is primarily caused by end users. To save you time, money and effort of returning the item only to be told the above we explained this in a very polite email and offered a ‘solution’ rather than just informing you nothing could be done. Unfortunately, if you’ve misinterpreted our efficiency as something else, we can’t be held responsible for that.
We’ve offered you a resolution which you’ve refused. Unfortunately, other than that we aren’t able to offer much more. For your reference, had the item been classed as faulty then we would have been more than happy to resolve the matter as quickly as possible, therefore saying customers are expected to pay for faulty items is not true at all.
Thank you
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