Amazing service, we notice all day that our connections where slow to the awful just sit and spin. Once I connected via chat, love this feature she was able to look at our account and saw the issue.... Voir plus
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Lisez les avis des autres
We use this internet seasonally out at our camper and it’s nothing short of amazing! We have no problem suspending it for the off season and restarting it when camping starts again. I cannot express t... Voir plus
Tyler is always very helpful and Connecten is great for RV travelers.The setup was very easy, thanks to Tyler! He responds quickly to connection issues when you are traveling and you are up and runnin... Voir plus
We love ConnecTen especially since we work on the road in our motorhome. We have never had any issues over the past 2 years and it even works in Nova Scotia, Canada with lighting fast speed. If you do... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
Coordonnées de contact
1620 US-22 suite 325, Union, 07083, New Jersey, Etats-Unis
- 737-310-1010
- support@connecteninternet.com
- connecteninternet.com
4,8
Excellent
701 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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good and fast process to set up
The speed was pretty good
(I received 110down)
But want I needed it the most
It worked perfectly
I'm using there $49 plan
Only for backup
Wen my starlink goas down
And it happens often
In the bed weather here
Very happy I found this company
18 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
The person was good at answering…
The person was good at answering questions and didn't bull shit at any time
21 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Let me cancel my subscription it…
Let me cancel my subscription it stopped working so I wanna stop paying
13 octobre 2025
Réponse de ConnecTen Internet
We’re sorry to hear about your frustration. Our team has already processed your cancellation request and scheduled your equipment return for October 24, as discussed. You haven’t been charged for the upcoming billing cycle, and your account will be fully closed once the equipment is received.
If you have any questions or need help with the return, please don’t hesitate to reach out — we’re here to make sure everything goes smoothly.
As Close to Perfection That You Can Get
We've had ConnecTen for about 10 months now and it has worked flawlessly for us. We've traveled all over the U.S... no matter where we go, we've experienced excellent internet performance. Even on some very remote highways! The very few times we had a problem, ConnecTen's customer service response was fast and effective. In addition, I'm hard of hearing and have always been able to understand clearly whoever I'm talking to on the phone. Thanks, ConnecTen!
28 octobre 2025
Avis spontané
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Off grid internet that works great!
We live off grid in the middle of nowhere and connecten internet has worked fantastic. If someone is off grid like us and hesitant about what internet to get, I definitely recommend this company. I've only had 1 time that I had to get ahold of customer service and when I did it was through there live chat and the issue was resolved immediately. I was very surprised and happy at how quick and easy dealing with them was. 5 stars for sure!
13 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing connecten.
router malfunction
router problem was fixed in short in no time. system is working fine. the person on the phone(Rochel ?)was very polite and she found a solution to my problem.
13 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing connecten.
it is a reliable service
13 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing connecten.
Réponse de ConnecTen Internet
Thank you for choosing connecten.
Told about #6 antenna not working and…
Told about #6 antenna not working and as of this date 10/27/25 still haven't heard anything from anyone.
Edit: received email from trustpilot and they sent following email:
Lisa, everything seems to be okay on our end. I don't think the antenna is affecting the connection that much. Verizon is the best network in the area so you should be good. If you still want to replace the antenna, you can order one for $10.
Good Evening, Lisa!
It has been brought to my attention that you are still having troubles with your unit....In our last correspondence with you, we let you know that we checked your unit, and switched you to Verizon to see if it would help....we also mentioned replacing the antenna and we did not hear back from you....
I'd love to have a conversation and see if I can't get things sorted out with you! Please click the link below to schedule a quick meet with me:
I sent email back asking why I needed to pay for an antenna I didn't break?
Response back was a copy of their supposed response to this review. Claimed they have tried multiple times to call me and that is a lie, a bold faced lie at that. My phone has NEVER rang with a call from them EVER!!!
19 octobre 2025
Réponse de ConnecTen Internet
Hi Lisa,
We’re sorry you’re still experiencing frustration — that’s never the experience we want for any of our customers. Our records show that we’ve reached out several times by phone and email, including calls on October 27 and 28 (both with voicemails left), but it seems our calls may not be getting through.
We did confirm that your connection is performing normally, and the antenna replacement was simply offered as an optional solution for signal optimization — not as a required or customer-faulted charge.
We’d still love to connect directly and make sure everything is working as it should. Please email us at support@connecten.com with your preferred callback number or time so we can get this resolved quickly.
— The ConnecTen Team
All around superb support!
As previously noted, I received a rapid request response, accompanied by a highly competent and timely resolution.
10 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Love, love, love Connecten
We live full time in our RV and we have had Connecten for our internet for two years. It has been spectacular. We have been all over the country and honestly, have never had a connection issue. If we end up in an area and have a slow connection, we just call the customer service number and they have us up and running in no time at all. We highly recommend this company.
17 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Great service and Tyler is amazing..
17 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Jasper responded quickly and got my…
Jasper responded quickly and got my speed way up
Thanks
23 octobre 2025
Avis spontané
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
After much research
After much research, we decided to use connect ten as our mobile internet when traveling across the country, living full time in our motorhome. It never failed to give us a great signal, and we were in some pretty remote areas.
7 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Customer service nice and reliable…
Customer service nice and reliable service. Customer service was super nice.
14 octobre 2025
Avis spontané
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
Great support staff
Good service. After having some issues, their support staff responded with a solution.
22 octobre 2025
Avis spontané
Réponse de ConnecTen Internet
We’re sorry to hear about the trouble you’ve had with your connection — that’s definitely not the experience we want for our customers. Intermittent drops like the one you described can sometimes be caused by a local tower issue or device setting, and our team would be happy to walk you through a quick diagnostic to fix it.
Please reach out to us directly so we can review your setup and get your service back to the reliable standard you used to enjoy.
We use ConnecTen in our RV
We use ConnecTen in our RV. We had tried a number of other providers over the past few years but we’re never satisfied with our Internet connection.
We are extremely pleased with ConnecTen. The services worked very well for us as we have traveled across the US.
If there ever is an occasion where we arrived at a new locution and had slow Internet service, we were able to call tech-support and they were able to re-scan for better service.
The tech-support staff is very friendly and very responsive.
16 octobre 2025
Réponse de ConnecTen Internet
Thank you for choosing Connecten!
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