I recently showed interest in changing to Connect Fibre as they were new in my area. I am not very 'tech savy' so was delighted when I got to speak with Paul who explained everything in lay man ter... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I recently showed interest in changing to Connect Fibre as they were new in my area. I am not very 'tech savy' so was delighted when I got to speak with Paul who explained everything in lay man ter... Voir plus
L'entreprise a répondu
Had a query regarding current answerphone and voicemail which did not perform as before. Spoke with Matt who understood problem and very quickly talked through how it works and set up the voicemail wi... Voir plus
L'entreprise a répondu
Installation was efficiently organised and carried out by friendly staff who were happy to answer questions. Everything has worked fine. The landline phone I was told might take a few days was set up... Voir plus
L'entreprise a répondu
We recently had a 1Gb fibre installation. Everything went to schedule. Very friendly, efficient and helpful engineers made a very neat job. I was involved at every step to ensure that the installatio... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Up to 2,000Mbps
- Same download AND upload speeds
- UNLIMITED usage
- NO in-contract price increases
- Wi-Fi 7 routers
- FREE expert installation
- Amazing UK customer support
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.
Wi-Fi 7 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.
More on Wi-Fi 7120Mbps in every room or your money back

Second Floor, Sundial House, 114 Kensington High Street, W8 4NP, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nelson was the installer.
Really friendly and knowledgeable.
Top guy!

Réponse de Connect Fibre
Excellent customer service and so far no issues with connection since I moved across a couple of years ago.

Réponse de Connect Fibre
Not happy with this full fiber keeps cutting out voices are out of sink went off all afternoon friday couldnt get it back very dissapointed

Réponse de Connect Fibre
Spoke to Nick very patient with me as im not very good with technology. Phoned whenever he said he was going to.Highly recommend him.

Réponse de Connect Fibre
Matthew helped me with all my problems and assistance me I’ll the very end.
Made my issue easy and hassle free. So thank you so much .

Réponse de Connect Fibre
I was unsure who to go with, then heard great things about Connect Fibre and they have not disappointed.
Would gladly recommend, 5 star all the way

Réponse de Connect Fibre
Once again I’ve been looking for help with drop outs to my sky system. Leo was absolutely marvellous and her support was outstanding.
A credit to your company.

Réponse de Connect Fibre
Moesha visited today to upgrade our box and TV equipment. Lovely lass, chatty and approachable. Very knowledgeable and made sure everything was working fully and we were happy before she left. Definitely would recommend.

Réponse de Connect Fibre
The person I spoke to was very polite, friendly and knowledgeable.

Réponse de Connect Fibre
The Lady i spoke to was named Lottie.
She was very helpful and sorted my problem out.

Réponse de Connect Fibre
Your rep was really helpful explaining everything that I needed to know

Réponse de Connect Fibre
Had a great experience with Mobido, super friendly and knowledgeable. He explained the whole onboarding process and there was no “hard sell”. Had an issue with contacting the installations dept which he owned and resolved with professionalism. Communication was outstanding.

Réponse de Connect Fibre
Great service, professional, easy! Tosin was very polite! Thank you again for another great deal!

Réponse de Connect Fibre
Stunning performance and first class engineers who do not give in and get the job done.

Réponse de Connect Fibre
As these faceless companies go Connect Fibre have been outstanding. Good Price, good comms, turned ups on time and connected us up within 14 days of ordering.
Nelson did our install today and what a lovely, kind guy he was. Very knowledgeable and helpful. Overall great service.

Réponse de Connect Fibre
contacted connect broadband twice now over the last 6 weeks to take up there offer online and on both occasions have not had a reply , so my opinion at this point is not good ,don't put offers out if you not interested in replying ,
Since posting I’ve had a response so that’s good , but they are unable to provide broadband due to technical difficulties, so I am going to adjust my review and stars to 4 knocking 1 off for late response which I think is fair

Réponse de Connect Fibre
The job was done expertly from start to finish the young lady who came and installed it was excellent at her job and very happy and polite thank you

Réponse de Connect Fibre
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.