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Connect Fibre Avis 

2 420
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently showed interest in changing to Connect Fibre as they were new in my area. I am not very 'tech savy' so was delighted when I got to speak with Paul who explained everything in lay man ter... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a query regarding current answerphone and voicemail which did not perform as before. Spoke with Matt who understood problem and very quickly talked through how it works and set up the voicemail wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Installation was efficiently organised and carried out by friendly staff who were happy to answer questions. Everything has worked fine. The landline phone I was told might take a few days was set up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently had a 1Gb fibre installation. Everything went to schedule. Very friendly, efficient and helpful engineers made a very neat job. I was involved at every step to ensure that the installatio... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. Fournisseur de connexion internet
  3. Service internet et téléphone
  4. Entreprise de télécommunications

À propos de Connect Fibre

Écrit par l'entreprise


Faster, Fairer Full Fibre Broadband


Get the quickest, most reliable broadband technology straight to your home at a fair price.

Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre

All packages include:

- Up to 2,000Mbps

- Same download AND upload speeds

- UNLIMITED usage

- NO in-contract price increases

- Wi-Fi 7 routers

- FREE expert installation

- Amazing UK customer support

Why Full Fibre is Faster

Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.

ADSL technology only uses older Victorian copper cables.

Our full fibre service brings flawless fibre optic speeds right into your home.

Amplify your Wi-Fi

All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.

Connect Mesh

Wi-Fi 7 for your whole home. No more dead spots.

No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.

More on Wi-Fi 7

UK's best Wi-Fi Guarantee

120Mbps in every room or your money back

120Mbps in every room or your money back
Get Wi-Fi 7 for your whole home with Connect Mesh. No more dead spots.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 420)

825 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nelson was the installer

Nelson was the installer.

Really friendly and knowledgeable.

Top guy!

24 avril 2026
Avis spontané
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Réponse de Connect Fibre

We appreciate you taking the time to leave this review! Thank you for the Amazing 5 Star review for Nelson and we are happy to hear that he gave you top class service on your installation!

Noté 5 sur 5 étoiles

Excellent customer service and so far…

Excellent customer service and so far no issues with connection since I moved across a couple of years ago.

10 avril 2026
Avis spontané
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Réponse de Connect Fibre

Thank you for the Fantastic Review Mark! We are glad to know that you have had excellent service and no issues!

Noté 2 sur 5 étoiles

Not happy with this full fiber keeps…

Not happy with this full fiber keeps cutting out voices are out of sink went off all afternoon friday couldnt get it back very dissapointed

25 avril 2026
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Réponse de Connect Fibre

We appreciate you taking the time to share your feedback. That doesn't sound right at all. We'll make sure a member of our team reaches out to you to investigate this further and if needed get any problems resolved for you.

Noté 5 sur 5 étoiles

Amazing speed and work

14 avril 2026
Avis spontané
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Réponse de Connect Fibre

We truly appreciate your feedback, Ryan! It’s fantastic to hear that your speeds are outstanding and that everything is running smoothly!

Noté 5 sur 5 étoiles

Spoke to Nick very patient with me as…

Spoke to Nick very patient with me as im not very good with technology. Phoned whenever he said he was going to.Highly recommend him.

24 avril 2026
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Réponse de Connect Fibre

We appreciate your wonderful review for Nick! It's great to know that he has been so helpful to you! Thank you Vanessa!

Noté 5 sur 5 étoiles

Matthew helped me with all my problems…

Matthew helped me with all my problems and assistance me I’ll the very end.
Made my issue easy and hassle free. So thank you so much .

24 avril 2026
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Réponse de Connect Fibre

We greatly value your positive feedback regarding Matthew! It’s wonderful to learn that your issue was handled efficiently and without any complications. Thank you for taking the time to share your review, Neil!

Noté 5 sur 5 étoiles

I was unsure who to go with

I was unsure who to go with, then heard great things about Connect Fibre and they have not disappointed.

Would gladly recommend, 5 star all the way

15 avril 2026
Avis spontané
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Réponse de Connect Fibre

Thank you so much for your fantastic 5 star review, Michelle! We’re really pleased to hear that you chose Connect Fibre and that we’ve lived up to the great things you’d heard.

Noté 5 sur 5 étoiles

Great Help…and assistance… again

Once again I’ve been looking for help with drop outs to my sky system. Leo was absolutely marvellous and her support was outstanding.
A credit to your company.

23 avril 2026
Avis spontané
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Réponse de Connect Fibre

Thank you so much for the amazing 5 star review for Leo! They were absolutely thrilled when we showed them the review!

Noté 5 sur 5 étoiles

Moesha visited today to upgrade our box…

Moesha visited today to upgrade our box and TV equipment. Lovely lass, chatty and approachable. Very knowledgeable and made sure everything was working fully and we were happy before she left. Definitely would recommend.

24 avril 2026
Avis spontané
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Réponse de Connect Fibre

We are really pleased to hear that Moesha did an amazing job! We have passed this feedback to her manager! Thank you for the 5 star review Michael!

Noté 5 sur 5 étoiles

The Lady i spoke to was named Lottie.

The Lady i spoke to was named Lottie.
She was very helpful and sorted my problem out.

21 avril 2026
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Réponse de Connect Fibre

Thank you for your review Dennis! It's great to hear that Lottie was able to resolve your problem! :)

Noté 5 sur 5 étoiles

Your rep was really helpful explaining…

Your rep was really helpful explaining everything that I needed to know

21 avril 2026
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Réponse de Connect Fibre

Thank you for reviewing us! It's great to hear that you had a good experience when talking to our rep! :)

Noté 5 sur 5 étoiles

Had a great experience with Mobido

Had a great experience with Mobido, super friendly and knowledgeable. He explained the whole onboarding process and there was no “hard sell”. Had an issue with contacting the installations dept which he owned and resolved with professionalism. Communication was outstanding.

16 avril 2026
Avis spontané
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Réponse de Connect Fibre

Thanks Tracy, that's great to hear that you had such a good experience with Modibo! Enjoy your new lightning fast broadband, and don't forget we have a brilliant refer a friend scheme, you can find out more here https://reward.connectfibre.co.uk/

Noté 5 sur 5 étoiles

Timely

Timely, friendly and very efficient

21 avril 2026
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Réponse de Connect Fibre

Thank you Peter, it's great to hear that this was an efficient experience for you! :)

Noté 5 sur 5 étoiles

Great service

Great service, professional, easy! Tosin was very polite! Thank you again for another great deal!

22 avril 2026
Avis spontané
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Réponse de Connect Fibre

Brilliant! It's always wonderful to hear of good service! Don't forget we have a brilliant refer a friend scheme, you can find out more here https://reward.connectfibre.co.uk/

Noté 5 sur 5 étoiles

Stunning performance and first class…

Stunning performance and first class engineers who do not give in and get the job done.

21 avril 2026
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Réponse de Connect Fibre

Thanks for a great review! Glad to hear our engineers went over and above to get you installed!

Noté 5 sur 5 étoiles

Nelson did our install today and what a lovely, kind guy he was

As these faceless companies go Connect Fibre have been outstanding. Good Price, good comms, turned ups on time and connected us up within 14 days of ordering.

Nelson did our install today and what a lovely, kind guy he was. Very knowledgeable and helpful. Overall great service.

21 avril 2026
Avis spontané
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Réponse de Connect Fibre

Thanks for your fab review Emma. We'll make sure Nelson gets to see this. Don't forget we have a Refer a Friend scheme you can take advantage of. You can find out more here: https://reward.connectfibre.co.uk/

Noté 4 sur 5 étoiles

contacted connect broadband twice now…

contacted connect broadband twice now over the last 6 weeks to take up there offer online and on both occasions have not had a reply , so my opinion at this point is not good ,don't put offers out if you not interested in replying ,

Since posting I’ve had a response so that’s good , but they are unable to provide broadband due to technical difficulties, so I am going to adjust my review and stars to 4 knocking 1 off for late response which I think is fair

21 avril 2026
Avis spontané
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Réponse de Connect Fibre

Mark, sorry to hear no-one got back to you, I think the Sales team have been trying to reach out to speak with you. Hopefully you've been able to get your questions answered. If you do need anything else, please don't hesitate to get in touch with our team.

Noté 5 sur 5 étoiles

Professional

Professional, Friendly , Good Communication

15 avril 2026
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Réponse de Connect Fibre

Hi Matthew. Thanks for the kind review. Don't forget that if you refer a friend, you can both receive up to £60 referral credit. The full details can be found at https://reward.connectfibre.co.uk/?utm_source=Nav&utm_medium=Website+&utm_campaign=aklamio&_gl=1*118lqg6*_gcl_au*ODIwMTM2ODA2LjE3NzMzOTAxMTM

Noté 5 sur 5 étoiles

The job was done expertly from start to…

The job was done expertly from start to finish the young lady who came and installed it was excellent at her job and very happy and polite thank you

16 avril 2026
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Réponse de Connect Fibre

Hi Alan. It's great to hear that you had a good installation experience.

Don't forget that if you refer a friend, you can both receive up to £60 referral credit. The full details can be found at https://reward.connectfibre.co.uk/?utm_source=Nav&utm_medium=Website+&utm_campaign=aklamio&_gl=1*118lqg6*_gcl_au*ODIwMTM2ODA2LjE3NzMzOTAxMTM

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