ConservatoryLand Avis 621

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I am thrilled with my new conservatory: very attractive and well built. The whole process was super efficient with friendly, attentive staff from start to finish. There were a couple of fitting snags... Voir plus

Noté 5 sur 5 étoiles

Sam was exceptional to deal with from sales team. Made initial inquiry 2 years ago and stayed in touch 2 years later to guide me thorough the steps. The installation began and completed in only 4 days... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had not heard of Conservatory Land before but I am very glad I contacted them. I just wanted a small conservatory to nake a room a bit bigger and they listened and provided me with exactly what I... Voir plus

Noté 5 sur 5 étoiles

Many thanks to the following staff for giving a high standard of service over a period of 5 months: Will Richardson and Shawn (Sales) Catherine Carrington (Admin) Richard Singleton (Techn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et installation de conservatoire

Écrit par l'entreprise

ConservatoryLand manufacture and supply bespoke conservatories at a fraction of the normal price. Use a ConservatoryLand Approved Installer or build your own.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

621 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

New conservatory

We have recently had a conservatory added to our house and couldn't be happier with the end result. Right from our first expression of interest to the finished installation has been a really smooth process with help, guidance and support from the whole team. Would not hesitate to recommend conservatoryland.

3 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

We had a conservatory added to our…a conservatory for christmas

We had a conservatory added to our property in November 2025. The purchase was made easily and quickly without any problems. The installers worked hard through bad weather and began work on time every day.we are very happy with the end result.

27 novembre 2025
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Réponse de ConservatoryLand

Good afternoon, thank you very much for leaving us a review. We are pleased that everything went well and to plan, Its great to hear that you are happy with your new added space :-)

Noté 5 sur 5 étoiles

A wonderful team work from the sales

A wonderful team work from the sales, design delivery and the installation of the product. I am very happy with the team

8 janvier 2026
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Réponse de ConservatoryLand

Thank you very much for leaving a review for us, it is very much appreciated

Noté 5 sur 5 étoiles

Brilliant experience with Conservatory…

Brilliant experience with Conservatory Land from the very first meeting through to design and detailed engineering. The build was completed quickly and professionally, with excellent workmanship throughout. Communication was outstanding, with full support and regular, up-to-date progress reports from the after-sales team—especially Karen Potts and the installer, who were both exceptional. Overall, a 10/10 experience, and we are fully satisfied with the final result. Highly recommended.

30 décembre 2025
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Réponse de ConservatoryLand

Thank you very much for your review, we always strive to deliver a top quality product and the best service possible. Its great to know that you are happy with your Conservatory :-)

Noté 5 sur 5 étoiles

During the bad weather my gutter box…

During the bad weather my gutter box decided to leak leaving me with buckets and pans to catch the water. I spoke to Catherine who kindly arranged for a visit by Gary .
I can’t thank this company enough for their professionalism and commitment to get me sorted in time for Christmas. Gary worked really hard and knew his stuff and is a credit to the company. Catherine was also very helpful and I’d like anyone who’s thinking of purchasing a conservatory to use Conservatory land you won’t be disappointed as they are there every step of the way. Aftercare is second to none. Friendly, professional and experienced all round. Thank you so much.

17 décembre 2025
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Réponse de ConservatoryLand

Thank you for leaving such a nice review for us. I have ensured that Catherine and Gary are aware how happy you are with our service. Its very much appreciated :-)

Noté 5 sur 5 étoiles

I was looking for lean on conservatory…

I was looking for lean on conservatory and came across Conservatory Land, their representative Sam was absolutely brilliant, he was so helpful and understanding. He never sounded pushy, even we decided to go with different company due to Conservatory land not doing Composit doors, Sam was polite and understanding about our choices and wished us all the best. He’s an asset to company and definitely deserves recognition.

1 décembre 2025
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Réponse de ConservatoryLand

Good morning, your review is very much appreciated, I will ensure that Sam is aware of your comments. Thank you

Noté 5 sur 5 étoiles

We are delighted with our conservatory

We are delighted with our conservatory, the quality and workmanship by the manufacturer and fitter is excellent. We found the sales team stating with Sam, the completion team and fitters to be very professional and helpful throughout. You don’t get outstanding customer service very often, so this was very much appreciated. We would definitely recommend this company.

18 décembre 2025
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Réponse de ConservatoryLand

Thank you very much for leaving us such a positive review, I will ensure that the team are aware. Its is very much appreciated

Noté 5 sur 5 étoiles

Great customer service

Great customer service, always happy to advise and help plan. The whole process was very professional and the fitters were excellent. I would highly recommend this company!

9 décembre 2025
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Réponse de ConservatoryLand

Good afternoon, thank you for your review and sharing your experience with us, its great to hear that you are happy with the service that you have received :-)

Noté 4 sur 5 étoiles

Quick solutions

They are swift, clear and explanatory during the process. The sales team is answering any questions you have immediately. But in some cases sales team might be a little bit "pushy", which I understand, they are trying to close a sale. Because of some technical issues, I had to cancel my order after paying the deposit. Conservatory Land accepted the cancellation and refunded the deposit within 3 days. My order did not go through, but even for this experience, they deserve a positive comment.

9 décembre 2025
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Réponse de ConservatoryLand

Thank you Mr Sucu for taking the time to leave us a review reflecting the service you received from us. Please get in touch if we can help you any time in the future.

Noté 5 sur 5 étoiles

Great service and a superb addition to…

Great service and a superb addition to my home. From the initial quote and follow up calls to delivery and installation my dealings with ConservatoryLand have been fantastic. Thank you!

14 novembre 2025
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Réponse de ConservatoryLand

Hello Mr Staggs, thank you so much for your review, we are really pleased that you are happy with the addition to your home and the service throughout, I will ensure that it is passed on :-)

Noté 4 sur 5 étoiles

Big decisions made easy.

From start to finish, the experience has been void of stress and worry. Help and advice was at the end of the telephone or E-Mail, so making decision easy.
Simple steps fully explained, with the added advantage of having full and comprehensive details.

5 décembre 2025
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Réponse de ConservatoryLand

Thank you very much for taking the time to leave us a positive review, its valuable to us and it is much appreciated. :-)

Noté 5 sur 5 étoiles

Fantastic experience with…

Fantastic experience with conservatoryland, from the online calculator through manufacture, build, it's all been great

1 décembre 2025
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Réponse de ConservatoryLand

Thank you for taking the time to share your experience with us. We are glad you are happy with the process.

Noté 5 sur 5 étoiles

Replaced old conservatory

Great company to deal with. After Daniel patiently helped us in choosing the conservatory, everything was organised for us, and they kept in touch throughout the process. The install was carried without any issues. Very pleased.

19 novembre 2025
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Réponse de ConservatoryLand

Thank you for leaving us such a nice review, its very much appreciated and I will ensure that it is passed to Daniel too :-)

Noté 5 sur 5 étoiles

my experience of having a conservative built.

Everything was organised for me no worries at all.
The work carried out correctly and got on well with the guys doing job.
If any problems at all just call them. Well suited.

29 novembre 2025
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Réponse de ConservatoryLand

Mr Redpath, thank you for taking the time to leave us a review. Its good to know that you are happy with your experience with us, its great news :-)

Noté 5 sur 5 étoiles

First rate service from day one

First rate service from day one
The company do not push sales, simply help advise and guide to get the best conservatory for you.
The planning team, staff, follow up and fitters are all absolutely great, personable and professional.
Any issues are swiftly resolved.

28 novembre 2025
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Réponse de ConservatoryLand

Thank you for your review Mrs Mills, we are very happy that we have been able to meet your requirements. I will ensure that your comments are passed to the various teams, :-)

Noté 5 sur 5 étoiles

After much research we know we found the right company to meet our needs

The company were easy to contact and their representatives were always friendly and helpful. I was guided through the financial commitments and procedures expertly so that no problems could arise.
The work was carried out expertly by people who clearly knew their job and explained the construction each step of the way.
Once completed the conservatory looked even better than we expected and has since been the envy of neighbours. It is a relatively small extension to our lounge (3mx3m) but provides us with a great spot to feel we are almost sitting in the garden.

12 juin 2025
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Réponse de ConservatoryLand

Thank you very much for taking the time to leave us such a great review. Its good to know that we have been able to assist you with achieving the result that you wanted and that you enjoy using it for years to come. :-)

Noté 5 sur 5 étoiles

Great quality and price

I am very happy with the process from start to finish. Everyone involved in the process was very kind and helpful. The small conservatory is really a great addition to the look of the front of my property! The product had arrived exactly as I had ordered and my builder didn't have any issues while installing it. In addition the price was very reasonable for such good quality product. I would definitely recommend Conservatory Land.

19 février 2025
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Réponse de ConservatoryLand

Thank you for taking the time to leave us such a nice review. We pride ourselves on our product quality and also the customer experience we give. We are so pleased that you are happy.

Noté 1 sur 5 étoiles

If you take out the pay in 12 months…

If you take out the pay in 12 months option be careful as £40.000+ will go on your credit rating !
You don’t get told this!
Please be aware.
The conservatory is very good, but pay it straight away and don’t take the 12 month buy now pay later!

17 juillet 2025
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Réponse de ConservatoryLand

Good afternoon Ms Stobbart. Please could you give us a call on 01623 488584. We would like to discuss this with you when you have a moment to do so. Thank you

Noté 5 sur 5 étoiles

Front door manufactured to wrong dimensions, but problem solved quickly


21/11/2025 UPDATE:
The problem solved in the end. I am happy with the final aesthetic. The local builder did a great job.

19/11/2025 UPDATE: Conservatory Land has contacted me regarding the issue. It turns out their supplier got the size wrong so it was not their error and asked me to take down this review. They promised the missing panels will be delivered tomorrow.

I still think it is important to share my experience truthfully. I changed 1 star to 3 and will update here once the problem is resolved.

-----

Original review
I really wanted to leave a positive review, as the porch design is excellent and the customer service team has been professional throughout. The final aesthetic is exactly what we hoped for.

However, we're extremely frustrated by serious issues with the *installation* and *quality control*. Several panels were manufactured to incorrect dimensions and the builder couldn't install it, leaving our porch incomplete with these panels entirely missing. This isn't just an aesthetic problem, this is now our front door, and having large panels missing created a significant *SECURITY RISK* for our family, not to mention the cold drafts in this weather.

What's equally frustrating is the lack of a clear resolution timeline. When I asked about receiving correctly sized replacement panels, I was told they would investigate and send them "when available," with no definite timeframe. This means we're left with an incomplete, insecure front entrance for an indefinite period.

I don;'t want to be a pain and understand manufacturing errors can happen, but this experience has been quite an upset for me and my family. We're now thinking about purchasing materials ourselves to complete the work properly.

I hope Conservatory Land can use this feedback to improve their quality control and customer resolution processes. I was planning to install a conservatory in our rear garden using the same company, but now I am not so sure

12 novembre 2025
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Réponse de ConservatoryLand

Thank you very much for the updated review. I am happy that we were able to sort everything out for you and turn it around so quickly.

Noté 5 sur 5 étoiles

Bought a conservatory and installation…

Bought a conservatory and installation from ConservatoryLand just over two years ago, and have been very pleased. Recently noticed an issue with a glass panel at the roof edge and reported it. ConservatoryLand sent an operative with no quibbles within a few days to rectify this. Very impressed with the after sales service.

13 novembre 2025
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Réponse de ConservatoryLand

Good morning Kevin, thank you so much for taking the time to leave us such a nice review, we always strive to give our customers the best service, its very much appreciated. Thank you

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