The courier lost the first parcel and after speaking with Jason he called the courier company and called me back to say that he had despatched a replacement. The second parcel was delayed with the co... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having used them a year ago with a good experience I ordered another consumer unit with RCBO’s last week. Within an hour I realised I’d missed an item off my order so emailed them to add to my order t... Voir plus
L'entreprise a répondu
Pro active approach. Called as I was placing the order as they had an issue earlier in the day. Wasn't an issue anymore but just making sure. Most companies just react. Great sign immediately. Goods a... Voir plus
L'entreprise a répondu
Picked up a FuseBox consumer unit and all the RCBO's at the warehouse for a rapid install. The chaps there were brilliant at getting me everything we needed for the board change. Faultless servic... Voir plus
À propos de l'entreprise
À propos de Consumer Unit World
Écrit par l'entreprise
Welcome to the official Trustpilot profile for Consumer Unit World
At Consumerunitworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying consumer units, 3-phase fuse boards, and circuit protection devices to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
We know how consumer units are installed, we know how they are purchased, we know how confusing all the technology and terminology is and we know what questions you're likely to be thinking of!
Contact our Customer service
Featured Categories
Products By Type Consumer Units By Size Commercial Distribution Electric Vehicle Charging AccessoriesCoordonnées de contact
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, Royaume-Uni
- 0345 683 0501
- orders@consumerunitworld.co.uk
- consumerunitworld.co.uk
4,8
Excellent
417 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pro active approach
Pro active approach. Called as I was placing the order as they had an issue earlier in the day. Wasn't an issue anymore but just making sure. Most companies just react. Great sign immediately. Goods arrived promptly. Yet to fit but all seems in order.
9 avril 2025
Réponse de Consumer Unit World
Thanks Luke!
My order for a consumer unit was based…
My order for a consumer unit was based on the fact it was in stock and available quickly. Despite the website showing in stock, unfortunately none of my order was. Therefore my experience was not great, I received my order 5 days late.
31 mars 2025
Réponse de Consumer Unit World
Hi Russell,
Many thanks for your review. We do occasionally have stock delays and unfortunately, the website stock count doesn't always catch up immediately. We apologise for the delay.
Always rely on them sending exactly…
Always rely on them sending exactly what I ordered, and prompt delivery.
31 mars 2025
Réponse de Consumer Unit World
Thanks Bryan
Excellent
Ordered yesterday, And order arrived 24 hours later! Very impressed! Order was well packed and accurate, Fusebox CU and 10x various RCBO's. Well priced!
29 mars 2025
Avis spontané
Réponse de Consumer Unit World
Thanks Kevin!
Nothing to speak about
16 mars 2025
Réponse de Consumer Unit World
We'll take the 5 Stars! Thanks Peter!
Great service delivered on time at a…
Great service delivered on time at a reasonable price
8 mars 2025
Réponse de Consumer Unit World
Thanks Graham
Réponse de Consumer Unit World
Thanks Kevin
Réponse de Consumer Unit World
Thanks Lewis!
Excellent
Excellent communication. Readily on hand to help. You can easily call or email. Josh has been extremely helpful on multiple occassions. Excellent value.
11 mars 2025
Avis spontané
Réponse de Consumer Unit World
Thanks Doug
Multiple repeat customer
Multiple repeat customer. They still ask for reviews. Danger is it could only go one way after multiple faultless orders. So far, so good however.
I order stuff, pricing is keen. It turns up to the right site. No Christmas freebees with this order, although it is March. I'll doubtless order more stuff and submit more reviews.
25 février 2025
Réponse de Consumer Unit World
Legend Bob! Thank you!
Fusebox 3 Way Consumer Unit Quality
Just ok delivery, arrived late, but undamaged. No key lock (Lock, Square Key, Triangle Key or T Key). No cable guard edging or gland for lower supply cable entry. Finally, the MCBs are non standard, so you have to purchase Fusebox MCBs, which it did not state on the website! So, lots of additional wasted time late sourcing missing items and having to make an additional order for MCBs, after the unit arrives. Not happy!
3 mars 2025
Réponse de Consumer Unit World
Hi Sean,
Just a quick note - yes, you did order the additional MCBs from us - but from our records, this is the only purchase you have made from us and we have no record of the purchase of the board - is it possible this was purchased from a different wholesaler?
However, I will say that our website states the items that are supplied with the board, which doesn't include a lock-out kit - this is a separate accessory that can be purchased. Again, glands are accessories that are not supplied with the board and are not stated as part of the pack contents. It is also worth noting that all manufacturers expect you to use product-specific MCBs, RCBOs etc. and cross-populating boards with other brands is not recommended.
Do what they say.
All goods received as ordered and on time. This may sound simple, but so many companies cannot manage to send everything you order by the date they say they will. No such issues with Consumer Unit World. I have used CUW before and would use again.
1 mars 2025
Réponse de Consumer Unit World
Thanks Rob!
I contacted them with a product…
I contacted them with a product inquiry, i was assisted by Matt Pearce. Who help me and sorted out everything. Thats why i only use these guys for my main supplies. Their service is quality.
5 mars 2025
Avis spontané
Réponse de Consumer Unit World
Thanks Andrew
Réponse de Consumer Unit World
Thanks Craig
Réponse de Consumer Unit World
Thanks David
Top quality
Online ordering very user friendly. Good prices and good quality products.
Kept up to date with delivery.
A good service.
11 janvier 2025
Réponse de Consumer Unit World
Thanks Paul
Réponse de Consumer Unit World
Thanks Keith
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.