COOLCRUTCHES Avis 

Love this company!

Their TikTok and Facebook presence is very good and a lot of disabled people recommend these. I had a few questions so I inboxed them on Facebook. I had the nicest and most helpful response from a lady called Amelia who was so helpful, and I can say was the nicest customer service I have ever come across!
People go on about how expensive the are. However I ordered the black glitter with the holder to attach it to tables. I got VAT discount due to having a few chronic illnesses. And I used klarna… girl math it feels cheaper!

It came next day and it’s stunning and the black glitter fits my aesthetic perfectly. I adore it. I wasn’t expecting next day so I was estatic when it came! It comes with a comfort handle cover…

I did message to ask if they had a walking stick that fits both hands and they said they didn’t… however i find it comfortable in both hands if i turn it around which i don’t mind. Also comes with a silicone handle on it. So reduces risk of dropping it!

You don’t have to push any buttons to adjust it which is great if you have any disability in your hands it’s a clip you pull out and adjust!

I can’t recommend this company ENOUGH and the fact that so many disabled people recommend this company is a testament to how great they are!No doubts at all! Get ordering!

Very happy with the purchase thank you

Super fast on delivery came next day lovely walking stick still getting use to using it as I normally use my crutches that I also purchased from you. Highly recommend. I will be purchasing other items soon.

Customer service were exceptional in dealing with my order. As I was not satified with my order, I am able to return the crutches and my money will be refunded.
Many thanks Kate

Great product and quick efficient service

Wonderful Service and quality.

I am absolutely delighted with my purchase of my new cool crutches. They are fantastic! Thank you.

Fantastic product. Got the magic mushroom design crutch and it was so comfortable to use and looks so great, I bought the midnight designed one the next day. Definitely recommended. Very good customer service to. Plus you can send your old crutches to them for issue to those who need. Fantastic

These are best looking but worst crutches I've ever had. The arm cuffs give you a nasty pinch when they move up and down and you have bare arms. The ergonomic handles give you bruised palms, the handles are too short meaning the lip also hurts your hands. The ferrules are too hard and after a day of use have given me sore elbows and you can't rest on your forearms with the cuffs when standing still because the pointless inner cuff digs into your arms. The ferrules cost £50 to replace which is an astronomical rip off and the worst of it is you can't send them back once you've found out just how bad they are. They have to be unused. So aside from the fancy looking but cheap wrap sticker, they are a complete waste of money unless you actually enjoy adding multiple new pains to your pre existing pain. Do not buy.

Great website and really easy to do business with. Coolcrutches were a personal recommendation from a friend who has bought several products. She let me try her walking stick and liked it so then it was just a case of picking the style I liked. The stick is great and everything g they said it would be. I like the spare parts availability too. Delivery and packing were spot on and very quick from order to being in my hand.

Excellent products, professional service.

It's was easy to pick a walking stick & pay online & I received it within a couple of days.

Great product. I love that it doesn't click when you walk with it and that it looks funky.
It would be great to have some info in the box about how to adjust the stick like a qr code to the website page.

I loved the cane! Personally feel like the stars maybe should have sparkled, but still love it! Ideally I feel there should be instructions for how to expand cane and remove the end with the package, instead of having to look on FAQ.

I have already recommended to my friend, who also needs a cane, about this company. And hope to make another purchase in the future.

Excellent service, very speedy delivery.
Less happy with the price of the standard ferrules as they don’t seem to last that long.
The crutches themselves have been good but again looking at other similar ones they too seem expensive.
On a practical point the handles of the crutches have an odd shaped end with a circular moulding that sticks in my hand/s and becomes painful after prolonged use.

First of all the crutches are sturdy, durable and quiet. And they have great designs too. Customer service and care are always good and friendly.

I love Cool Crutches, their products, customer service, delivery and return service are excellent.
Highly recommend this fabulous company.

It is really hard finding a colourful walking stick that also feels solid. Finally, I ordered one from Cool Crutches and I am very happy.
It is easy to adjust the height of the stick, and the cover for the handle is an added bonus. It takes some of the pressure off my hand and stops the hand slipping when sweating.
It would be nice if the strap was fabric instead of plastic, but that's a minor detail. It is big enough to not rub against my wrist.
Delivery was fast and I will not blame the company for the courier leaving it in an unsafe place.

, I recently bought my dad a stick from Cool Crutches, as his carved wooden one broke. He's only been using a stick this year so just used one he found around the house (probably inherited from my grandfather) dad wanted something that didn't make him feel "so old" (he's 82), would feel nicer in his hand than the curved wood, lighter to carry and less "clicky".
He's also 6' tall, and I was finding it hard to get a stick long enough in a shop. Then I found Cool Crutches last Saturday and showed dad. He loved the Strawberry design, and that it would be an ergonomic handle (left-handed)
It arrived so quickly on the Tuesday! And he loves it. He's said it feels very comfortable to hold and lean on, doesn't feel hard or jarring when he walks with it and the decorations make it fun rather than fusty. He's a very happy man, thank you Cool Crutches