Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Voir plus
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Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Voir plus
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
I did plenty of research and decided to go with Coolersomm. The communication was clear and immediate which lead to a hassle free delivery and installation. The delivery guys placed the cooler exactly... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Coordonnées de contact
20-22 Wenlock Road, N1 7GU, Islington, Royaume-Uni
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
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Excellent Service, Excellent Product
An excellent experience all round. The team were great with communication and the delivery was brilliant. Well priced, great wine fridge and I’m set to go. Thank you Coolersomm team
I needed a new wine cooler and had…
I needed a new wine cooler and had decided on a make and model . Coolersomm had it in stock , the right price and no problems. I wanted to check delivery so telephoned them and all human , no AI just great service , can’t recommend enough
Five stars!
This company offers a great choice of wine coolers. Delivery was super quick and they’re very helpful. I’m a very happy customer.
Very good company - fabulous customer care
I couldn't be happier with my La Sommeliere wine fridge purchase from Coolersomm! This was hands down the best appliance buying experience I've had in years. Their customer service is outstanding—always responsive by phone or email and genuinely helpful with the specific requirements of wine cooler selection. They coordinated the removal of my old fridge and delivered on the exact date promised with a convenient advance time window. Absolutely perfect from start to finish. I highly recommend Coolersomm!
Excellent customer service and the…
Excellent customer service and the product is just what I expected. Thanks so much I would use this company again!
Great customer service and swift…
Great customer service and swift delivery. Would recommend.
All positive
Lovely, quick service. Really nice company to deal with and very pleased with the product offering.
Excellent service from the customer…
Excellent service from the customer service team pulled out all the stops to delivery before Christmas and I could be happier with the fridge, would highly recommend.
Easy ordering
Easy ordering - best price - quick and professional delivery plus a beautiful looking wine fridge. Helped every step by Lucie and the team.
Appalling after sales service when appliance fails
Purchased a wine cabinet in January 2025. Within a year it had failed and ‘cooked’ several bottles of vintage champagne and Bordeaux at the bottom of the cabinet to 40 degrees. Cabinet was repaired under warranty, but in terms of £500 of spoiled wine, Coolersomm referred me to the manufacturer who, in turn, referred me to my home insurance. With hindsight, I would have been better off saving my money and storing my wine in the garage, which gets nowhere near 40 degrees.

Réponse de Coolersomm
The customer service was outstanding
The customer service was outstanding, with competitive pricing and a supportive delivery crew. I strongly suggest this to others.
Thoroughly recommended
Great communication and personal service from the word go. Prompt and efficient delivery (including setting up and removal of all packaging), and a great fridge at a very good price. I would thoroughly recommend CoolerSomm.
Outstanding service from Coolersomm
Outstanding service from Coolersomm. Initial delivery was impacted by a vehicle accident and replacement unit was provided immediately. I was kept fully informed throughout the process. A refreshing change to deal with a company that obviously values customer service - well done!
Great price. Great contact.
I was delighted with the price I paid for the wine cabinet and throughout the whole process the contact (via chat and with a real person rather than a bot!) was prompt and helpful. Delivery too was great, on time and again, well communicated. They also unpacked the cabinet for me and took away all the waste. I can highly recommend them and now I know they have a wine bar too I shall pop in and try that.
I had a really positive experience…
I had a really positive experience buying the wine cooler from Coolersomm. The price of the cooler was good but more memorable was the personal attention all the way through the process. It is some time since I have felt that your business really matters to the company. I would thoroughly recommend Coolersomm.
Incredible service and incredible fridges
From start to finish these guys were amazing. The whole transaction was seamless. The team were so knowledgable about what we wanted to what we actually needed. There was no hard sale just incredible service and advise. The fridges are excellent quality and exactly what they said they would be.
The team are super friendly as well. The payment, delivery and advise was superb and we can not recommend them highly enough.
Very helpful company
Great selection, prompt delivery, help with shipping to the Highlands. Highly recommended.
Perfect in every way.
Everything was perfect, from the price, the ordering process through to delivery. This was the perfect transaction.
Excellent communication from Lucie
Excellent communication from Lucie. Great dual zone wine fridge and very competitive price. Very happy thanks Coolersomm.com
I have to say this was by far my best…
I have to say this was by far my best experience of buying online. The website was easy to follow, email contact daily offering me times to fit into my schedule. The wine cooler was deliver today by two friendly and professional delivery team Personnel who brought it into its exact location, handled it with great care and a smile, removed all packaging and advised us to allow it to settle for at least 12 hours and then took all the packaging away.
Icing on the cake ….Personal contact by the MD a nice surprise but good to see she has her finger on the pulse and the small detail.
No I don’t work for them but credit where credits due as last weeks mirrored clock from another retailer came smashed to bits.
Well done to Coolersomm team.
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