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À propos de l'entreprise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

4 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,4

Tous les avis

(4)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great selection and quality, fast shipping

The products are diverse so I could get exactly what I needed (1m x 2.4m rolls of 7mm cork sheeting), and the price was quite reasonable. It's lovely quality and I can't wait to get it up on my walls. I placed my order and less than 24 hours later I had it – and I hadn't even paid for express shipping! I'd sent specific delivery instructions to the customer service email and they passed these on to the courier, who followed them. A positive experience from start to finish. If I need to buy more cork I will definitely do it from Corksystems.

4 septembre 2026
Avis spontané
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Réponse de Corksystem

Thank you very much for your kind review! We’re delighted to hear that you found exactly the cork size you needed and that you’re happy with the quality, price and fast delivery.

We really appreciate your feedback and look forward to helping you again in the future.

Noté 1 sur 5 étoiles

Terrible service

Terrible service, ordered expedited delivery 3 days before and they still didn't deliver on time or the correct items. Firstly after I ordered no one phoned me back for over 3 hours, when he phoned back he said he was at lunch and left his phone in the office. He then lied saying he was going to send the missing items via DPD, which he did not. Product was actually ok but not worth the hassle ordering from this incompetent company

16 juillet 2026
Avis spontané
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Réponse de Corksystem

Thank you for your review.

Unfortunately, we are unable to identify this case based on the information provided. We also do not currently use DPD for our deliveries. Our courier services include Royal Mail and DX.

However, if you did experience the issues described, we sincerely apologise for the inconvenience caused. Please contact us directly with your order number so we can investigate what happened.

Noté 4 sur 5 étoiles

Niche cork needs met, and speedy delivery

I was really happy to find exactly what I was looking for on Corksystem's website and was pleased with how quickly my order arrived. I would have given them 5 stars, but the delivery company they used left the (large) package outside on the doorstep, without ringing the doorbell to let me know they were delivering, and ignoring the prompt on the address label for a signature.

7 août 2026
Avis spontané
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Réponse de Corksystem

Thank you for your review and for your kind words about our products and delivery speed.

We’re sorry to hear about the way your parcel was delivered. We will pass your feedback on to our courier supervisor so this can be raised with the delivery company.

Noté 1 sur 5 étoiles

I’m extremely disappointed with this…

I’m extremely disappointed with this company. I returned my order in full, exactly as I received it, the very next day. Now they are claiming that they only got back half of the items and refusing to acknowledge the rest. This is completely unacceptable — I sent everything back, and I know exactly what was in that package. Either they lost it or they’re not being honest, but it’s unfair to put the blame on the customer. I will not be ordering from them again, and I would caution others to be very careful before doing business with them.
ORDER #2328

27 juillet 2025
Avis spontané
Logo de Corksystem

Réponse de Corksystem

We’re very sorry to hear that you had such a disappointing experience with us.

We have only recently become aware of our Trustpilot profile and wanted to take the opportunity to clarify what happened with order #2328.

Your return unfortunately took longer than usual to process, for which we sincerely apologise. At that time, we were in the process of moving our warehouse, and the returned order was initially verified incorrectly by our warehouse team. This caused unnecessary confusion regarding the number of items received.

However, after the return was reviewed again, the issue was corrected and, according to our records, a full refund for the entire order was ultimately issued.

We apologise again for the delay, the confusion and the frustration this caused.

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