Perfectly smooth buying experience. Items arrived well packaged and in perfect condition. Great range of tcg to choose from. Items arrived on time and Communications was great. Fantastic company to de... Voir plus
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so i ordered a couple of magic cards but when the order arrived i was missing a card. after i contacted them about the missing card i received a reply stating that they would send out my missing card... Voir plus
So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... Voir plus
Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique d'objets à collectionner
- aussi dans
- Fournisseur de service de jeux
- Magasin d'articles de loisirs
- Magasin de cartes de collection
- Magasin de jeux
- Magasin de jouets
Écrit par l'entreprise
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Coordonnées de contact
4,7
Excellent
467 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wow. Brilliant service!
Wow. What can I say.
I placed an order for singles and made a late change before the next day. I was given an instant response and then change was made on chat.
I was shocked to receive the order the next day and packaged really well.
Will recommend and use more often. Thank you!
3 octobre 2023
Avis spontané
Great company
Great company, items arrived exactly as described and were packaged well.
29 septembre 2023
Avis spontané
Friendly and wonderful people here
Friendly and wonderful people here! Hope to use them for many years to come.
22 septembre 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Andy,
Thank you so much for this brilliant review, we really appreciate it and will keep doing all we can!
Keep it Cosmic,
Shai and Amanda
Great prices and fast delivery
Great prices and fast delivery, no issues. Thank you
15 septembre 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Niall,
Thank you so much for your kind feedback!
Keep it Cosmic,
Shai and Amanda
Missing Sleeves
I ordered two packs of the 100 ultra pro sleeves. One of my packs only had 97 sleeves meaning that I could not sleeve my whole deck which made the entire purchase of the pack worthless and the other pack had exactly 100 sleeves with no spares to make up for the three missing ones. However, someone reached out to me and was very helpful, the issue has now been resolved.
3 septembre 2023
Friendly and Helpful
Although they had a stock issue with the Machamp Alt Art pokemon card I wanted. The fast, friendly response to let me know and giving my money back right away was very professional.
They even said they would email me as soon as they get one in stock.
Just based on how nice the email responses were I would use them again.
Hopefully to help finish my master set of Astral Radience!
28 août 2023
Réponse de Cosmic Collectables
Hello Kyle,
Thank you so much for your feedback. We really appreciate your understanding with us regarding the order and are glad you are still happy with the outcome and how it was handled!
Thank you!
Keep it Cosmic,
Shai and Amanda
hounding me constantly for a review
got what i wanted at a reasonable price but dont appreciate being hounded to leave a review so hopefully this mediocre review will prevent me receiving any more emails "reminding" me to review, if not, i will just reduce to 1 star
*please note, the reason i didnt not leave a review is not because i forgot, its because i dont care about reviewing your company in the first place but hey, you got what you asked for so now stop hounding me and in future i will look elsewhere
4 septembre 2023
Avis spontané
Réponse de Cosmic Collectables
Good afternoon Hugo,
I do apologise for the emails you have been receiving. We only send one out personally which offers our customers points if they review and are signed up to our rewards program.
The other emails you will receive is an automated emailing system by Trustpilot, and not something we have control over without turning off review requests entirely.
I am glad you received your order and you was happy with our service. There should be an unsubscribe button on the trust pilot email I believe which would prevent any future emails from them 😊.
Kind regards
Shai Edginton
Fast delivery and well packaged.
16 août 2023
Avis spontané
Looking for the cards
Looking for the cards was strate forward and easily done. After ordering the cards came in the time frame that was given.
30 juillet 2023
Great services
Great services , Great price and delivered fast -
Made my sons birthday
Thank you 😊
7 août 2023
Réponse de Cosmic Collectables
Thank you so much! Happy Birthday to your son too, we hope he had a great one!!
Keep it Cosmic,
Shai and Amanda
Great service as always
Great service as always from this small business, my shipment was shipped on time and arrived well packaged. Their prices are fair and not subject to insane price gouging like other online shops. Thanks guys!
31 juillet 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Alice,
We are chuffed that everything arrived on time and safely to you. We will keep doing our best to make sure prices are affordable and our customers like yourself are happy!
Thank you!
Keep it Cosmic,
Shai and Amanda
Great store with excellent service
Great store with excellent service! Cards in great condition. Thank you will definitely buy from here again!
1 août 2023
Avis spontané
Réponse de Cosmic Collectables
Thank you so much for your kind words! We look forward to continuing your Cosmic experience!
Keep it Cosmic,
Shai and Amanda
Quick and helpful
Before ordering I used the website messenger to ask about the packaging of single cards. I got a response quickly clearly stating that its all very secure packaging which was evident when I received the box. Will definitely keep coming back to this business. Thank you
29 juillet 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Freddie,
We are so pleased you are happy with how your experience went with us. We are so grateful for your positive review!
Thank you!
Keep it Cosmic,
Shai and Amanda
Amazing service
Amazing service, fantastic prices and fast delivery! I ordered some cards for my Pokémon collection and they came the very next day. They were packaged beautifully and arrived in perfect condition. I will definitely be shopping from here again, thank you Cosmic Collectibles!
25 juillet 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Martha,
We are so glad everything arrived quickly and safely to you. Thank you so much for such brilliant feedback!
Keep it Cosmic,
Shai and Amanda
Provided wonderful service in all ways.
I came into the shop on three consecutive days while I was on holiday in the area, proprietors were lovely, helpful and handed me a large stack of cards to just look through. After getting home I ordered a product from them online and received it promptly. Great service all round :)
14 juillet 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Baruch,
We apologise for our delay in response, but we are so appreciative of your kind review! We are so glad you guys enjoyed your visits to Cosmic HQ whilst on holiday, and ordered online too! Thank you!
Keep it Cosmic,
Shai and Amanda
Highly recommend this store
The packaging was well packaged, no damage to the products, I shall be ordering again, the prices are very reasonable and the website is easy to navigate! I highly recommend people to check this store out!
Thank you Shai & Amanda!
6 juillet 2023
Avis spontané
Réponse de Cosmic Collectables
Hello Janette,
Thank you so much for your feedback here. We will keep working hard to ensure we can offer the best experiences possible for yourself and others!
Keep it Cosmic,
Shai and Amanda
Excellent customer service, speedy delivery and exceptional value for money.
Ordered a £50 mystery box and was not disappointed. Contents came to well over £50. The box was dispatched the day after ordering and I received the day after that. I will definitely be a returning customer.
25 juin 2023
Réponse de Cosmic Collectables
Hello Liam,
We are really happy that you enjoyed your mystery box from us. We cant wait to continue your Cosmic journey with you!
Keep it Cosmic,
Shai and Amanda
Great packaging which protected the…
Great packaging which protected the booster packs well and fast delivery. Can't go wrong with them!
6 juin 2023
Réponse de Cosmic Collectables
Thank you so much Adrian!
Keep it Cosmic,
Shai and Amanda
Always a great experience
Only found cosmic Collectables this year. I preorder all my Pokémon orders with them now. They always arrive on the day of release which is amazing. Great prices too. It’s hard to find a trusted seller outside of the main suppliers but honestly guys I can say you will not ever regret ordering from cosmic.
6 juin 2023
Réponse de Cosmic Collectables
Hello Michael,
Thank you so much for leaving your feedback here with us. We are thrilled that you have had a positive experience with us, and we hope to continue this in the future.
Keep it Cosmic,
Shai and Amanda
Pre order unfulfilled after holding my money for half a year. Avoid
Purchased a case of One Piece Cards early 2023 due to be delivered in June. After keeping my money for half a year , just as everyone is getting there cards I recieve a refund saying the order can not be fulfilled. If you are planning to Pre Order with this business I would strongly advise against it as you will most likely be disappointed.
24 juin 2023
Avis spontané
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