GOOD Price. Speed of delivery. Ease of unpacking. Ease of assembly. Construction materials quality Engineering and design BAD Expanded polystyrene packing, bad for environment and prod... Voir plus
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Lisez les avis des autres
highly recommend this bbq it was easy to set up. plus we used the bbq it was brilliant never released and charcoal smoke. me and my family like the look size of bbq didn't even burn paint work when us... Voir plus
So far excellent customer service when I needed help with my BBQ accessories stop.me from making mistakes and rang and told me I order wrong thing and help to to get the correct things I need he went... Voir plus
This is my 2nd XL smoker - the first one had done 7 years work, still serviceable but ideally needed a new charcoal tray so I decided to treat myself to a nice new shiny one instead of just replacing... Voir plus
À propos de l'entreprise
À propos de CosmoGrill
Écrit par l'entreprise
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
- Free next-day delivery across mainland UK
- Free returns on all barbecues
- Same-day warehouse collection available
- Best price guarantee on every order
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Why Choose CosmoGrill
Écrit par l'entreprise
- Built for Real BBQ Experiences
- From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
- Fast Delivery, Reliable Support
- Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
- Spare Parts, Not Replacement BBQs
- We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.
Shop with Confidence | Built on Trust
Fast delivery, easy returns, and support you can rely on.
We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.
Coordonnées de contact
Unit A3, Middlesex Business Centre, UB2 4AB, London, Royaume-Uni
- 02081912091
- support@cosmogrill.co.uk
- cosmogrill.com
BBQ Season Ready? - SPRING SALE IS LIVE!
4,5
Excellent
1 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great product highly recommended and…
Great product highly recommended and brilliant service very helpful when one of the boxes was misplaced by the courier and not delivered .Sorted out the issue right away
20 juillet 2026
Satisfied customer…
Arrived on time very quickly dispatched well packed and easy to assemble good all round experience
3 août 2026
Fairly easy to assemble with everything…
Fairly easy to assemble with everything numbered and labelled well. So far everything works perfectly and have enjoyed using the BBQ.
3 août 2026
Great addition to my bbq
Great addition to my bbq, although does not stay very still when in use and also is not totally non stick. But the food was so much better using it
3 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Bbq lid broken and they won't help
I emailed asking for help as the lid to the bbq doesn't close properly. I received an email back that said they can't control what happens in transit, and a video of a man opening the lid to the same bbq, shaking it, and bringing the lid down totally fine. I've written back asking for more help as this was of no help at all, and didn't receive a response. Lovely bbq, shame it came broken and a shame that they don't want to help repair it or take responsibility. Please be careful ordering from this company.
3 août 2026
Réponse de CosmoGrill
Hello Emily,
Thank you for taking the time to share your feedback with us. We appreciate you bringing this matter to our attention.
We are genuinely sorry to hear about the issue with your barbecue and that our initial support video did not provide the help you needed. We completely understand your frustration when experiencing an unexpected issue and our earlier communication did not meet your expectations.
Our team always aims to provide supportive service, and we are glad we were able to follow up with a proper solution for you. We have arranged for a replacement lid to be sent directly to you from our supplier, which should arrive shortly to get everything perfectly sorted.
We truly appreciate your patience while we worked to resolve this. Please feel free to reach out if you need any further assistance.
Best,
CosmoGrill
Réponse de CosmoGrill
Hello Be quick,
Thank you for taking the time to share your feedback with us.
We are genuinely sorry to hear that your order was affected by a mix-up at our warehouse. We completely understand how frustrating it is to receive an incorrect item, and we respect your decision to proceed with a refund rather than a replacement given the situation.
Your refund has been processed back to your original payment method. We always aim to provide a smooth experience from start to finish, and we apologise that this was not reflected in your recent purchase.
We truly appreciate your patience and understanding throughout this process. Please feel free to reach out to our team if you need any further assistance.
Best,
CosmoGrill
I just purchased the 6 burner Cosmo…
I just purchased the 6 burner Cosmo grill for the 2nd time, this time a gift for my dad. The first unit is a year old. I enjoy grilling on it but the cover is terrible. It has faded from black to gray and torn in two places. Guess I will get a replacement heavy duty fade resistant cover from Amazon.
15 juillet 2026
Réponse de CosmoGrill
Hello Byrcod,
Thank you for sharing your feedback and letting us know about the issue with the cover.
I have checked our systems but cannot seem to find any prior communication with you regarding this matter. We typically ask customers to raise any concerns within 14 days of receiving their item so we can quickly look into it and provide a resolution. While it seems this timeframe has passed, we are still very keen on looking into this situation and supporting you further.
We take every review seriously, and your feedback will be passed to our product team.
We truly value your honest thoughts and are glad you would still purchase from us again. We hope to hear from you soon so we can help!
Best,
CosmoGrill
Excellent design
29 juillet 2026
Fast delivery and it works perfectly
Fast delivery and it works perfectly. Light up dials are so cool. I added a pizza stone and a hot plate, so Im all set. I did a lot of research before purchasing and I'm pleased to say, I made the right choice. Absolutely delighted.
31 juillet 2026
Sent out a damaged lid
Sent out a damaged lid. Asked for it to be replaced but was told to send the damaged one first before sending a replacement so cannot use the BBQ until I get a lid. I was offered a smoke box or pizza stone as a goodwill gesture but I asked for a cover instead as other items were no use to me. This was refused and instead offered me to buy it for £20.00!! Poor service in my opinion.
30 juillet 2026
Réponse de CosmoGrill
Hello Sam,
Thank you for sharing your feedback. We’re sorry that the lid arrived affected and that our initial replacement process left you feeling unsupported. Our standard process initially required the affected part to be returned before a replacement could be issued, and we also offered a complimentary pizza stone or smoker box as an immediate goodwill option.
We appreciate that neither option suited your circumstances, so after reviewing this further we offered either a replacement lid completely free of charge or the BBQ cover you had requested, also free of charge. You chose to keep the existing lid and accept the cover, which we subsequently arranged to be sent via DPD. We’re glad we were ultimately able to agree on a solution that worked for you and are sorry the process getting there was not as straightforward as it should have been.
Best,
CosmoGrill
Great BBQ for the money
Great BBQ for the money. Compact yet effective and able to cook for 4 people easily. Delivery was as stated and fast. Assembly was OK but did take a bit of time (2 hours on my own). It would be 5 starts but the tray for the briquettes is a little fiddly design to operate as it can feel flimsy, it works fine though. I bought the cover extra and cast iron griddle. The cover is excellent quality and worth the extra as its a perfect fit.
16 juillet 2026
Great website
Great website, good prices for BBQs, I went for a BBQ Bundle which is even better value! Extremely quick delivery of all items.
I can't comment on the BBQ itself at the moment as its a present but would totally recommend this website.
25 juillet 2026
nice quality product
Arrived in good time, extremely well packed, assembly instructions were concise.
29 juillet 2026
Good BBQ easy to put together
5 août 2025
Great customer service
Great customer service. Excellent product. I am very happy with my BBQ and the after sales service I have experienced.
Totally recommend
27 juillet 2026
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