Cosyfeet Avis 

206
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The gel foot pads were of good quality however I found them to be slightly tight & uncomfortable to wear all day. Personally I think the underneath pad could be slightly longer but overall not bad.

Noté 5 sur 5 étoiles

I bought the extra wide boots as i have swollen feet and they go straight on they are very comfortable and made a big difference to me.

Noté 1 sur 5 étoiles

The sandals ordered fitted well and were comfy but the soles were far too slippy on carpet for the elderly or anyone with mobility problems. Their Terms & Conditions are: “No Quibble Money Back Gua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've ordered many pairs of shoes over the past years and always find them to be of high quality. Due to medical problems the larger fittings work perfectly for me especially when wearing orthotics. So... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

206 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(206)

50 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have purchasefrom Cosyfeet…

I have purchased items from Cosyfeet before so I knew that the products were excellent. My order was despatched the day after it was placed and arrived when expected. Fantastic 👍

1 juin 2023
Noté 5 sur 5 étoiles

Ordered sdhoes size 10ize 10 shoes but not best in…

Ordered size 10 shoes but not best in size to small need 10 or 10/12.

6 mai 2023
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Thank you for your review.

We're sorry, UK Size 10 is the largest size we offer in our range of Women's shoes. I can see that you have returned the shoes to us, and your refund has been processed today.

Thanks,
The Cosyfeet Team

Noté 5 sur 5 étoiles

I love Cosyfeet

I love Cosyfeet. I've used them a few times now & always had a great experience. It's great to be able to buy footwear that doesn't squeeze pinch cause blisters, & generally make ur feet sore. Their website is really easy to navigate, & there are loads of products available. Orders always arrive in good time & in great condition. Even when my feet are swollen I can still wear the their footwear & feel comfortable. I'd recommend giving them a look, & try for yourself.

15 avril 2023
Noté 5 sur 5 étoiles

Perfect slippers

These items were for my disabled father & he was amazed at how comfortable & lightweight the slippers were. He’s really happy with them, thank you.

16 avril 2023
Noté 1 sur 5 étoiles

Recently purchased pair of walking…

Recently purchased pair of walking boots not satisfactory for the following reason.

The shoe tongue on the left foot is rubbing against my ankle skin and it is painful and uncomfortable to walk.
The shoe tongue seems to be rough and rigid.

21 mars 2023
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Thank you for your review and we are sorry that you are not happy with your purchase.

If you are not 100% satisfied with a product, for any reason, at any time, you can return it to us for free for an exchange or refund.

A member of our customer services team will be in contact to discuss this with you.

The Cosyfeet Team

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, great delivery service. Item exactly as described on web site, so I have ordered some slippers for myself.

16 mars 2023
Noté 1 sur 5 étoiles

The 'resolution' Cosyfeet are referring…

The resolution Cosyfeet are referring to is not in the customer's favour at all. My wife had ordered 9 pairs of socks in the sale for £29.50, including post and packing. The only offer from Cosyfeet now is to re-order, with free post and packing and a 10% discount resulting in 6 pairs of socks for £54.00, this 'offer' received 23.2.23. They have also said that when the parcel was returned to their depot I should have received an e-mail or phone call to see if the order was still wanted, but my wife received neither. All in all, a poor experience for a long standing customer.

23 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Fabulous service

My mother in law (92) who lives in Bolton ordered a pair of insoles from Cosyfeet. As well as being ideal for her needs they were delivered extremely quickly despite the Royal Mail industrial action. Well Done Cosyfeet

14 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

are Royal Mail to blame for everything?

Ordered slippers on 12th November - they were too big on my mum so to get an exchange you can't do it online so you have to put a note in the packaging and send the slippers back, wait for someone to process it and reorder the slippers. That took until 5 Dec. We are now on 19 Dec and my mum is sitting barefooted in a carehome freezing. Still have no received the replacement slippers. The item was 48 hour delivery with Royal Mail but the company have not provided me with tracking, which automatically comes with 48 hour delivery so either they are completely disorganised as a company....or they didnt actually pay for 48 hour delivery. It is ridiculous to take money (nearly £50 for slippers) and not provide the goods and given the amount of other parcels I have received it simply cannot all be because of a strike.

Update, it is now 24 Dec. Cosyfeet's only response is 'keep waiting'. why am I not being immediately bring offered either a refund or a replacement sent out?

5 décembre 2022
Avis spontané
Logo de Cosyfeet

Réponse de Cosyfeet

Hi,

Regarding your recent review please accept our apologies that you have not yet received your order.

We can confirm it was despatched by RM48 service, and the link to the tracking was in the despatch confirmation we sent, however the industrial action by Royal Mail is causing significant delays to orders being delivered.

Unfortunately, we are advising that it could take 10 working days or more to receive your order at this time, this does not include weekends or days that the strikes have occurred. Royal Mail are catching up and we are confident your parcel will arrive.

We appreciate your continued support and patience at this difficult time.

We have also sent an email to confirm the details of the tracking.

Thanks,
The Cosyfeet Team

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