Courtrecords Avis 

320
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a very useful tool. I recommend them. Just watch if you do not want to continue subscription, but it was super easy to cancel subscription. I only needed the service for one thing, and they m... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(320)

310 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nice job friend

17 mai 2026
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Réponse de Courtrecords

Hello Saleh,

Thank you so much for your 5-star review and your kind words! We truly appreciate your support and are delighted to hear you had a positive experience with us.

If you ever need any further assistance, please feel free to reach out anytime — we’re always happy to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Professional service representative

Professional service representative

15 mai 2026
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Réponse de Courtrecords

Hello Sherri,

Thank you for your 5-star rating. We’re glad to hear that you had a positive experience and that our service representative was professional during your interaction.

Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to contact us again if you need any assistance in the future.

Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Very helpful

8 mai 2026
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Réponse de Courtrecords

Dear Julie,

Thank you for your 5-star review and for your kind feedback.

We are delighted to hear that you found our team very helpful. Providing excellent customer service and support is always our priority, and your comments are truly appreciated.

Thank you again for taking the time to share your experience with us.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 2 sur 5 étoiles

Not all information is in record waste…

Not all information is in record waste of money and time.

2 mai 2026
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Réponse de Courtrecords

Hi Antoinette,

We’re sorry the report did not meet your expectations. Please note that the information comes from public state and local records and may contain errors or omissions. We cannot guarantee that results are fully accurate or up to date and should not be used to verify criminal history.

We appreciate your feedback and are always working to improve our service. Stay safe and have a great day!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Good castmer service

Good castmer service

7 mai 2026
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Réponse de Courtrecords

Hi Nasr,

Thank you for your feedback. We're happy you're pleased with customer service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Quick response to my cancelation…

Quick response to my cancelation request and refunded the monthly charge after I stated I only wanted the 7 day trial

5 mai 2026
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Réponse de Courtrecords

Hello Thomas,

Thank you for your wonderful review.

We’re pleased to hear that your cancellation request was handled promptly and that our team was able to assist with your refund after you clarified your intention to use only the 7-day trial. Providing quick and efficient support is very important to us, and your feedback reassures us that we’re meeting that goal.

If you need any assistance in the future, please don’t hesitate to reach out—we’re always here to help.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Operator was very friendly

Operator was very friendly. and helpful. solved my problem.

4 mai 2026
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Réponse de Courtrecords

Hello Jody,

Thank you very much for your 5-star review. We truly appreciate you taking the time to share your experience. We are pleased to hear that our operator was friendly, helpful, and able to resolve your issue efficiently.

Your feedback is highly valued, and we remain committed to providing excellent service. Please do not hesitate to reach out if you require any further assistance.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Excellant

Excellant service.

3 mai 2026
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Réponse de Courtrecords

Hello Sokphal,

Thank you very much for your 5-star review. We are delighted to hear that you found our service excellent.

Your feedback is greatly appreciated and motivates our team to continue delivering the highest level of service.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 1 sur 5 étoiles
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Réponse de Courtrecords

Hello,

Thank you for your feedback. We’re sorry for the delay you experienced in canceling your account.

We would like to confirm that your account has now been canceled. If you have any further questions or need assistance, please feel free to reach out.


Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 4 sur 5 étoiles

I was not aware that I would be charged…

I was not aware that I would be charged beyond my original purchase. Don't think it was clear until I saw the charge out of my account. The agent I spoke with was able to refund me that - I appreciate that.

23 avril 2026
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Réponse de Courtrecords

Hi Lila,

We're sorry you were unaware of the rebill. Rest assured, we will do our best to be more transparent. We're happy, though, that you were satsified with the assistance you received. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 2 sur 5 étoiles

I didn’t get the information I needed…

I didn’t get the information I needed thru them weather someone was still in custody or if and when they were released. Really didn not help me when I tried to go thru web site it said they were down so I tried court records with no help from them either.

18 avril 2026
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Réponse de Courtrecords

Hello Lucia,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you were unable to obtain the information you needed and that your experience with both our website and court records search did not meet your expectations. We understand how important it is to access accurate and timely information, especially in situations like the one you described.

Occasionally, certain records may be limited, delayed, or temporarily unavailable due to system outages or restrictions from external data sources. However, this is not the level of service we aim to provide.

We would also like to inform you that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to be reflected in your account, depending on your financial institution.

We appreciate you bringing this to our attention and will use your feedback to continue improving our services.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles
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Réponse de Courtrecords

Hello Lesley,

Thank you for your wonderful 5-star review!

We’re delighted to hear that you found our service easy to navigate and use. Providing a smooth and user-friendly experience is very important to us, so your feedback is greatly appreciated.

If you ever need any assistance, please don’t hesitate to reach out.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 4 sur 5 étoiles

Fast service.

16 avril 2026
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Réponse de Courtrecords

Hi Tony,

Thank you for the 4-star review!

We’re glad to hear you found the service fast—that’s exactly what we strive for. If there’s anything we can improve to make your experience even better, we’d love to hear your feedback.

Thanks again for choosing Courtrecords.us!

Sincerely,

Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Great customer service

Great customer service, and explained billing questions and procedures in an excellent manner. Highly recommend Courtrecords.

14 avril 2026
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Réponse de Courtrecords

Hello John,

Thank you for your kind review and recommendation.

We’re pleased to hear that you had a great experience with our customer service team and that your billing questions and procedures were clearly explained. Your feedback is greatly appreciated.

If there is anything further we can assist you with, please let us know.

Have a good one!

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 1 sur 5 étoiles

Awful never again

Awful never again

9 avril 2026
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Réponse de Courtrecords

Hello Michelle,

Thank you for your feedback.

We’re sorry to hear that your experience did not meet your expectations. We understand your frustration and regret that the service was not satisfactory for you.

Please note that your account has already been refunded by our agent. Kindly allow 3–5 business days for the refund to reflect in your account, depending on your financial institution.

If there is anything further we can assist you with, please let us know.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 1 sur 5 étoiles

I have cancel this subscription twice…

I have cancel this subscription twice and stull being charged.

12 avril 2026
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Réponse de Courtrecords

Hello Myka,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We understand your concern regarding being charged after attempting to cancel your subscription. This is certainly not the experience we want for our customers.

We can confirm that the account in question has already been refunded by one of our agents. Please allow 3–5 business days for the refund to reflect in your original payment method, depending on your bank or payment provider.

If you believe there are any further issues or need additional assistance, please don't hesitate to contact us. We are here to help.

Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Thanks for your rapid response

Thanks for your rapid response. It was very helpful.

12 avril 2026
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Réponse de Courtrecords

Hello,

Thank you for your 5-star rating and feedback. We’re glad our quick response was helpful to you.

Best,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Super courteous customer service

Super courteous customer service

11 avril 2026
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Réponse de Courtrecords

Hello Sarah,

Thank you for your 5-star rating and kind feedback. We’re glad to hear you were satisfied with our customer service.

We appreciate your support.

Best,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles

Very helpful

7 avril 2026
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Réponse de Courtrecords

Hi Xiumei,

Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

Noté 5 sur 5 étoiles
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Réponse de Courtrecords

Hi Jamie,

Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!

Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315

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