Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
L'entreprise a répondu
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I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Voir plus
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Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Voir plus
L'entreprise a répondu
This was a very useful tool. I recommend them. Just watch if you do not want to continue subscription, but it was super easy to cancel subscription. I only needed the service for one thing, and they m... Voir plus
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4,1
Bien
321 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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the call was straight to the point and…
the call was straight to the point and got everything figured out within minutes!
14 décembre 2025
Réponse de Courtrecords
Hello Brooklyn,
Thank you very much for your 5-star review. We’re glad to hear that the call was efficient and that everything was resolved within minutes. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to reach out again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I never intended more than one specific…
I never intended more than one specific file and found, several months later, I had a subscription I did not want.
14 décembre 2025
Réponse de Courtrecords
Hello Walter,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concern regarding the subscription.
We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Appreciated quickness to cancel…
Appreciated quickness to cancel subscription. Friendly customer service rep.
14 décembre 2025
Réponse de Courtrecords
Hello Rocelia,
Thank you very much for your 5-star review. We’re delighted to hear that you appreciated the quick subscription cancellation and the friendly assistance provided by our customer service representative. Your kind feedback is truly appreciated and will be shared with the team.
Please don’t hesitate to reach out if you need any further assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast response, professional regarding billing questions.
13 décembre 2025
Réponse de Courtrecords
Hello Jada,
Thank you very much for your 5-star review. We’re pleased to hear that you received a fast and professional response to your billing questions. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to contact us again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Information was helpful yet not as…
Information was helpful yet not as current as I was hoping for.
14 décembre 2025
Réponse de Courtrecords
Hello Susan,
Thank you for taking the time to leave us a 4-star review. We appreciate your feedback and are glad to hear that you found the information helpful. We also acknowledge your comment regarding the information not being as current as expected. Kindly note that, we try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Thank you again for your review, and please do not hesitate to contact us if you require any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Amazing service
The service was fast and very kind. I appreciate the speed and attention given to my request.
13 décembre 2025
Réponse de Courtrecords
Hi Angelina,
Thank you for your feedback. We’re delighted to hear that our service was both fast and kind, and that you appreciated the attention given to your request. Your satisfaction is our priority, and we truly value your comments.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Useless
The customer service rep (Jackie) was fantastic! VERY PROFESSIONAL AND HELPFUL. The service it's self S.U.C.K, First of all it did not have the information that I was seeking. Yet you want to charge before hand. You already know that you might not have the info, so why would anyone need or pay for your service if you cannot provide them with what they need?
12 décembre 2025
Réponse de Courtrecords
Hi Beverly,
Thank you for sharing your feedback. We’re glad to hear that Jackie provided professional and helpful service—she will be recognized for her efforts. We also appreciate your candid input regarding the limitations of our service. We sincerely apologize for any frustration caused and will continue working to enhance the experience for our users.
Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Furthermore, we have checked the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Support assistance request
I contacted support asking for assistance and received a quick response and was very pleased.
11 décembre 2025
Réponse de Courtrecords
Hi Carman,
Thank you for your feedback. We’re glad to hear that our support team responded quickly and that you were pleased with the assistance provided. We appreciate your kind words and your trust in our service.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The representation was very respectful…
The representation was very respectful and responsive for t he requires information, and said she won't follow through with a deeper search, 100% recommend this website for any search
11 décembre 2025
Réponse de Courtrecords
Hi Kelly,
Thank you for your thoughtful feedback! We're glad to know our representative handled your request with respect and responsiveness, and that the guidance provided was helpful. Your recommendation means a lot to us—thank you for choosing our service.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I would have liked to be informed that…
I would have liked to be informed that my trial period was about to end. But the service and information was good.
11 décembre 2025
Réponse de Courtrecords
Hi Jerry,
Thank you for sharing your feedback. We’re glad to hear that you found our service and information helpful. We understand how important clear billing reminders can be, and we appreciate you bringing this to our attention. We’ll review your comments to help improve our trial notification process moving forward. If you need any further assistance or have additional questions, we’re here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Patricia,
Thank you very much for your 5-star review. We are delighted to hear that you received a quick response and experienced great customer service. Your feedback means a great deal to us.
If there is anything more we can assist you with, please feel free to reach out.
Thank you again for choosing us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Service = wonderful; website = lacking
Customer Service was wonderful, website over-promised.
9 décembre 2025
Réponse de Courtrecords
Hello Philip,
Thank you very much for your 5-star review. We are pleased to hear that you found our customer service to be wonderful.
We regret that your experience with our website did not fully meet your expectations. Your feedback is greatly appreciated, and it will help us continue improving the clarity and reliability of our online platform.
If there is anything further we can assist you with, please do not hesitate to contact us.
Thank you again for your valuable feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Tony,
Thank you for your generous 5-star review. We are pleased to hear that you found our service to be very professional. Your feedback is sincerely appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I did 4 searches
I did 4 searches, and I could not find any useful info. Kept seeing the message: records were purged. pretty much nothing !!! A waste of $. I should demand $ back.
4 décembre 2025
Réponse de Courtrecords
Hi Steve,
Thank you for your feedback, and we're sorry you were dissatisfied with the report you received. There could be multiple reasons why a person or records may not be available within our system. Among the most common are:
·The individual's record has been purposely removed for privacy, confidentiality, and security by an individual or the state.
·Our search coverage areas include over 2 Billion Records but not all states and counties offer digitized records it may be helpful to check our coverage areas.
·Due to federal and state laws this type of data is not available for public access.
Additionally, we source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control, we hope you understand.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The customer service representative was Jomarie
The customer service representative was knowledgable, efficient, and easily able to remedy the situation. My many thanks to her for all of her help.
8 décembre 2025
Réponse de Courtrecords
Hello Sharon,
Thank you for your 5-star review! We’re delighted to hear that Jomarie was knowledgeable, efficient, and able to assist you effectively. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear your feedback.
We appreciate your support and are always here to help whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good good good
7 décembre 2025
Réponse de Courtrecords
Hi Serhii,
Thanks so much for the great feedback! We’re always here if you need anything else.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Jersey Girl
Was not able to find what I was looking for but experienced great customer service
2 décembre 2025
Réponse de Courtrecords
Hi Sheniia,
Thank you for your feedback. We’re glad to hear you received great customer service, and we apologize that you weren’t able to find the information you needed. If there’s anything more we can assist with, please feel free to reach out—we’re here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer support care
Customer support took care of my issue immediately. Thank you.
1 décembre 2025
Réponse de Courtrecords
Hello Dalia,
Thank you for your 5-star review. We’re thrilled to hear that our customer support team was able to address your issue promptly. Your kind words mean a lot to us, and we’ll be sure to share them with the team.
If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
My phone came up missing about 9 months…
My phone came up missing about 9 months ago I didn't have any information on this account so I was paying for it but couldn't use it. But I got a hold of customer service and they really help me out a lot so I give them a five. The reports I would only give them a three because half of my reports was missing I did a background on me and it was missing a lot
2 décembre 2025
Réponse de Courtrecords
Hello Diana,
Thank you for taking the time to leave us a 5-star review. We’re very glad to hear that our customer service team was able to help you resolve the issue with your account after your phone went missing — we know how frustrating that situation can be.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding the charges, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
Thank you again for your kind words about our support team, and for sharing your experience. Please feel free to reach out anytime — we’re here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Mariz Was Great.
Mariz Was Great.
She was patient and walked me through the issue I had step-by-step- until it was fully resolved.
3 décembre 2025
Réponse de Courtrecords
Hi Jim,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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