Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No inst... Voir plus
L'entreprise a répondu
Dexter was very congenial and helped me with no questions asked. They were billing my credit card for something I did not order, but Dexter cancelled and credited my card back with no hassle and no ag... Voir plus
L'entreprise a répondu
This was a very useful tool. I recommend them. Just watch if you do not want to continue subscription, but it was super easy to cancel subscription. I only needed the service for one thing, and they m... Voir plus
L'entreprise a répondu
4,1
Bien
321 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The Lady that I talked to was very nice…
The Lady that I talked to was very nice and very helpful to me as I was trying to figure out what I needed to do. Was very helpful and nice.
2 décembre 2025
Réponse de Courtrecords
Hello Jeanette,
Thank you for your kind review! We’re glad to hear that our team member was friendly and helpful while guiding you through the process. We’re always here if you need any further assistance.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Debra,
Thank you for your 5-star review. We’re glad to hear that you had a positive experience and that our team member was very kind. Your feedback is greatly appreciated, and we’re always here if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer support waa super fast!
2 décembre 2025
Réponse de Courtrecords
Hello Natalie,
Thank you very much for your 5-star review. We’re delighted to hear that our customer support team was able to assist you so promptly. Should you need any further help in the future, please don’t hesitate to reach out. We truly appreciate your feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hi Wyatt,
Thank you for your review! We’re glad Aron provided quick, clear support and resolved the issue right away. We appreciate you sharing your experience with us.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hello Amanda,
Thank you for your wonderful 5-star review. We’re delighted to hear that Dexter was able to assist you so well. Your appreciation means a lot, and we’ll be sure to pass your kind words along to him. If you need anything else, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The representative was help and rapid
The representative was help and rapid. The system has a few things to work out but it was good to learn that you can pay for public records online
29 novembre 2025
Réponse de Courtrecords
Hi Cash,
Thank you for taking the time to share your review with us. We're pleased that you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was charged twice the $24.95
I was charged twice the $24.95. I sent an email canceling subscription with no response. Do NOT recommend this service.
17 novembre 2025
Avis spontané
Réponse de Courtrecords
Hi Robin,
I'm sorry you haven't received any response to your cancellation request and that you were charged twice. I would love to check on the account for you; however, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askcourtrecords@courtrecords.us. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
People with actual court records show…
People with actual court records show with no history. Very disappointed
27 novembre 2025
Réponse de Courtrecords
Hello Becky,
Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how concerning it must be to see information that does not align with your actual records.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Please be assured that we take matters like this very seriously. Upon reviewing your account, our team has already canceled the monthly subscription and issued a full refund of $24.95. Please expect the funds to reflect in 3 to 5 business days.
Should you have any additional questions or require further clarification, please do not hesitate to contact us directly.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was over charged for something I…
I was over charged for something I didn't ordered
26 novembre 2025
Réponse de Courtrecords
Hello Soleil,
Thank you for bringing this matter to our attention. We are sorry to hear about your recent experience and understand the concern regarding a charge for an item you did not order.
Kindly note that we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
Nonetheless, after reviewing your account, we can confirm that our support team has already canceled the associated subscription and processed a full refund of $24.95 for the monthly plan. You should see the refund reflected in your account shortly.
We appreciate your patience and the opportunity to resolve this for you. If you require any further assistance, please do not hesitate to contact us.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Réponse de Courtrecords
Hi Elise,
Thank you so much for your kind words! We’re thrilled to hear that our customer service team delivered the level of care and support you deserve. We truly appreciate your feedback and look forward to assisting you anytime you need us!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast Service
Top shelf service. Accurate info. Very fast turnaround for the info I needed.
24 novembre 2025
Réponse de Courtrecords
Hello Jack,
Thank you for your excellent 5-star review. We are delighted to hear that you found our service top-tier, the information accurate, and the turnaround time fast. Your positive feedback is greatly appreciated, and we are pleased to have met your expectations. Should you need any further assistance, we are always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I don’t know how they got my name mixed…
I don’t know how they got my name mixed up. Or why they still attempted to charge me after I cancelled the subscription.
Edit : they reached out in a timely manner and resolved the issue.
17 novembre 2025
Réponse de Courtrecords
Hello Deondra,
Thank you for sharing your feedback. We’re sorry to hear about the confusion with your name and the attempted charge after your cancellation. Please rest assured that our agent has already canceled your account, and no further charges will occur.
We understand how frustrating this experience must have been, and we’re reviewing the situation to ensure it doesn’t happen again. If you have any additional questions or need further assistance, we’re here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
good customer service
18 novembre 2025
Réponse de Courtrecords
Hello Beatrice,
Thank you for leaving us a 4-star review! We’re glad to hear you had good customer service. Your feedback helps us continue improving, and we truly appreciate your support.
If there’s anything we can do to make your experience a 5-star one next time, we’d love to hear from you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Amazing website!
22 novembre 2025
Réponse de Courtrecords
Hello Duy,
Thank you so much for your 5-star review! We’re thrilled to hear you think our website is amazing. Your support means a lot to us!
If you ever need anything, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Be careful of reoccurring billing.
20 novembre 2025
Réponse de Courtrecords
Hello Donald,
Thank you for sharing your feedback, and we’re truly sorry for any frustration caused by the recurring billing.We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any other questions or need further assistance, we’re here to help.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service from Aaron!
21 novembre 2025
Réponse de Courtrecords
Hello Taylor,
Thank you so much for your 5-star review! We're delighted to hear you received great customer service from Aaron. We’ll be sure to pass along your kind words—feedback like yours truly makes our day.
If there’s anything else we can assist you with, we’re always here to help!
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The lady I talked to was very kind and…
The lady I talked to was very kind and understanding and that was greatly appreciated!
19 novembre 2025
Réponse de Courtrecords
Hello Stephen,
Thank you for the wonderful 5-star review!
We’re so glad to hear that the representative you spoke with was kind and understanding. Your appreciation means a lot, and we’re happy we could support you.
If you ever need assistance again, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good place to buy a set of records.
I bought a one time records request and it was useful. Cancellation of the membership was quick, pleasant and easy.
13 novembre 2025
Réponse de Courtrecords
Hello Curtis,
Thank you for the excellent 5-star review!
We’re glad to hear that your one-time records request was useful and that the cancellation process was quick, pleasant, and easy. That’s exactly the experience we aim to provide.
If you ever need records again in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Easy to sign up and access information
Easy to sign up and access information.
Staff Stephanie and Aaron were very efficient and very helpful in assisting my needs.
19 novembre 2025
Réponse de Courtrecords
Hello Thila,
Thank you for the fantastic 5-star review!
We’re delighted to hear that signing up and accessing information was easy for you. Stephanie and Aaron will be thrilled to know their support made a positive difference — we’ll be sure to pass along your kind words.
If you need anything else in the future, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I used this site once and without…
I used this site once and without knowing it, signed up for a monthly subscription. I reached out to let the team know, and they very quickly cancelled my subscription as well as issue me a refund. I will definitely use this site again if I need court records in the future.
19 novembre 2025
Réponse de Courtrecords
Hello Conner,
Thank you so much for the wonderful 5-star review!
We’re glad to hear you had a positive experience with our support team and that we were able to quickly cancel the subscription and issue your refund. We understand how frustrating unexpected charges can be, and we’re happy we could resolve it right away.
It’s great to know you’d use our site again in the future for Courtrecords. If you ever need assistance, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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