Having received my CovePure machine in February, I now know I cannot live without its convenience. After 3 months of heavy use, I had a slight bit of trouble with the cooling fan not shutting down. Af... Voir plus
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Machine had an issue, worked with the customer service to try to fix it but couldn't. They offered right away to replace the unit, and sent a return label to ship them mine so their engineers can diag... Voir plus
L'entreprise a répondu
The overall system seems to work fine but there are numerous counter filtration systems that filter regular temperature water. Bought this specifically for the cold water we end up not using it becau... Voir plus
L'entreprise a répondu
I called them about setting up my water purifier because I wasn’t able to drive it correctly. They stayed with me for the whole process. Great tasting water! The system is wonderful.
L'entreprise a répondu
4,5
Excellent
46 avis
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A répondu à 100 % de ses avis négatifs
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HIGH RECOMMEND COVEPURE!!!
Last January (2025), my family and I purchased the Cove Pure CP-16 for our daily drinking water needs. To say we thoroughly enjoyed our CP-16 and the water it provided would be an understatement! We were so impressed with the CP-16 and the water it purified! Last month (May), we started to experience some problems with our CP-16. We contacted Gale at Cove Pure and he immediately helped us! Gale was excellent in his knowledge of the CP-16 and in helping us! Gale sent us another CP-16 and our problems were resolved! Gale provided us with the best possible customer service and we highly recommend Cove Pure for they are an outstanding company with outstanding products! You can't go wrong with Cove Pure!"
16 juin 2025
Avis spontané
Réponse de CovePure
Hi T Chew!
Thank you so much for your kind and thoughtful review! We're truly grateful you chose the CP-16 for your family's daily water needs, and we're even more thankful for your patience when issues came up. It means a lot to hear that the support you received made a difference.
We'll be sure to pass along your feedback to Gale – he’ll be so glad to know he was able to help. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you.
– The CovePure Team
Looks so nice
As others have mentioned, I just got my covepure and it really looks amazing! The youtube videos and pictures don't do it justice. It's so high end and I absolutely love it
24 mai 2025
Réponse de CovePure
Thank you! We're so glad to hear that the real thing exceeded expectations. We put a lot of care into both the performance and the design, so it means a lot that you’re loving how it looks in person. Enjoy every sip! 💧✨
My review
I did lots of research before pulling the trigger. Not only is this the best looking countertop RO filter IMO, their lab results are also impressive. My only complaint is that I need to refill this every few days, wish I could run a line to the machine to avoid the hassle
31 mai 2025
Réponse de CovePure
Thank you for sharing your honest review—we really appreciate it! We're glad all your research led you to CovePure, and it's great to hear the design and lab results stood out. We totally understand the wish for a direct water line option, and feedback like yours helps guide what we improve next. Thanks again for choosing us! 💧
I'm really pleased with my CovePure…
I'm really pleased with my CovePure machine. Our tap water used to have an unpleasant chlorine smell and taste, but since I started using this machine, it's completely gone. Even my dogs enjoy drinking the water now!
I will definitely be a lifelong customer. :)
3 mars 2025
Avis spontané
Réponse de CovePure
We're so happy to hear this—thank you! It’s amazing knowing the chlorine taste is gone and the water’s getting paws-up approval too 🐾💧 We’re honored to have you as a lifelong customer, and we’ll be here whenever you need us!
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