Because at time of renewal of my policy I had extreme trouble with Millstream who simply never answer the phone. Thankfully. Both Grace and Shannon worked very hard to make Millstream contact me. With... Voir plus
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Lisez les avis des autres
Top flight company with fantastic staff. I've just spoken to Gracie at Cover2Go and I cannot be more pleased. Whilst travel insurance is never exciting she made the experience really easy and straight... Voir plus
L'entreprise a répondu
Having Covered2Go before my wife and I both agreed to insure again. Straight forward information requested and reasonable cost of cover gives us peace of mind.
L'entreprise a répondu
I have been with Covered2Go for some time now and find their cover and price very competitive (although luckily I have not yet had cause to claim). Sadly they have taken Morocco off their European l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Écrit par l'entreprise
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Coordonnées de contact
1-13 Wellington Road North, SK4 1AF, Stockport, Royaume-Uni
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4,6
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Everything worked well
Everything worked well online and was easy to understand; but I was unable to pay online (the payment system was not working).
5 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon AJ,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are pleased to hear that you found our online quotation process easy to use and understand.
We are sorry to learn that you experienced difficulties with the online payment system. We appreciate you bringing this to our attention, as customer feedback helps us to continually improve our services.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
As well as the price of the insurance…
As well as the price of the insurance (circa£35) which I thought was reasonable I was then made to pay an additional £60 for a ‘health screening’ to cover ‘pre existing medical conditions’ neither of which should effect the risk.
This additional payment was not clear at the outset and is excessive compared to the cost for the cover.
23 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Hale,
We are very sorry to hear that the additional cost to cover your pre-existing medical conditions was excessive and that it was not made clear to you that an additional premium may be required.
We have contacted you directly by email to investigate your concerns further and to ensure we fully understand the circumstances surrounding your quotation and policy.
Thank you for bringing this matter to our attention.
Best wishes,
Shannon
USA trip
Not been abroad for years query delt with quickly different prices explained also given tele no for additional health insurance
1 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon JB,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to hear that your query was dealt with quickly and that our team was able to explain the different policy options available to you. We are also pleased that we could assist by providing details for additional medical screening where required.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Prompt and efficient as ever
3 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Wadsworth,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you have found our advisors to be prompt and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Used the company for many as I have…
Used the company for many as I have never had a claim can’t really comment.
29 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning Mrs Gatehouse,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learnt hat you are a returning customer.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Bragg,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that your telephone call was answered promptly and that our staff were helpful and clear.
Thank you for choosing Covered2Go for your Travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Simple and efficient website
27 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website to be simple and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy Process To Follow
It's an easy process to follow. I have been taking out your policies for several years now. The price is also very fair.
26 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning Jackie and Stuart,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer who finds the process of purchasing a policy with us to be easy and that our prices are fair.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
easy to complete online and competitive…
easy to complete online and competitive pricing for cover provided
22 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be easy to complete and that the price was competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Timely answer over the phone and no…
Timely answer over the phone and no waiting . Polite response. Easy to complete online. Great work
20 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Jenistan,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisors to be efficient and polite. We are also happy that the process of purchasing a policy online was easy to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Pre existing conditions separate quote
Don't like that the charges for medical insurance for pre-existing conditions is separate and additional.
Could not initially retrieve quote, but was able to the next day.
21 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mel,
Thank you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are sorry to learn that you did not like that the charges to cover your pre-existing medical conditions was separate to the main policy. We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
We are also sorry to learn of the difficulties you experienced when attempting to retrieve your quotation, we have forwarded this issue onto our IT Department to investigate furher.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Osborn,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be clear and that the cover is good for a good price.
Thank you for choosing Covered2Gofor your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
The person I spoke to was polite…
The person I spoke to was polite helpful and efficient in answering my questions. As a return customer I received a discount and my previous experience with C2G was positive when I did need to claim.
19 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning Mr Smith,
Thank you for taking the time to leave such a positive review for Covered2Go for your travel insurance needs.
We are delighted to learn that you found that our advisors helpful and efficient when answering your queries and that you experience with us was positive when you needed to make a claim.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy, Friendly, Value-for-money
Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order - I phoned the customer line and Shannon, who answered, could not have been more helpful and cheerful. Great service all around!
19 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning Mr Jones,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We’re delighted to hear that you found the service simple, easy, intuitive, and good value. We’re especially pleased that Shannon was able to step in quickly and turn the website glitch into a positive experience with her helpful and cheerful support.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip
Best wishes,
Gracie
Renewal process very straightforward
15 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Mckee,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of renewing your Annual policy to be straightforward.
Thank you for choosing Covered2Go for your travel insurance needs for the coming year.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy with us to be easy and that your policy was affordable.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Will Time will tell…have a better idea of the company…
Will have a better idea of the company if and when I need to make a claim but the application process was very easy and the price was cheaper than many.
12 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the application process for our policies to be easy, and the price was lower than that of other providers you looked at.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Goodchild,
Thank you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy with us to be very straightforward and hassle-free.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good afternoon Max,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be efficient and that it was reasonably priced.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Agreed to cover my 81 year old husband
Agreed to cover my 81 year old husband, easy to use and very happy with service and price.
13 mai 2026
Réponse de Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that your managed to obtain coverage for your husband, that the process was easy, and that you are happy with the service and price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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