Because at time of renewal of my policy I had extreme trouble with Millstream who simply never answer the phone. Thankfully. Both Grace and Shannon worked very hard to make Millstream contact me. With... Voir plus
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Lisez les avis des autres
Top flight company with fantastic staff. I've just spoken to Gracie at Cover2Go and I cannot be more pleased. Whilst travel insurance is never exciting she made the experience really easy and straight... Voir plus
L'entreprise a répondu
Having Covered2Go before my wife and I both agreed to insure again. Straight forward information requested and reasonable cost of cover gives us peace of mind.
L'entreprise a répondu
I have been with Covered2Go for some time now and find their cover and price very competitive (although luckily I have not yet had cause to claim). Sadly they have taken Morocco off their European l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Écrit par l'entreprise
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Coordonnées de contact
1-13 Wellington Road North, SK4 1AF, Stockport, Royaume-Uni
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4,6
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Price good for long trip worldwide
Price good for long trip worldwide. Few others offer 60 days. Straightforward medical declaration
28 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Ms Leckey,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the price of your worldwide policy to be good and that the medical declaration was straightforward to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Smooth process
25 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Jo,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy with us to be smooth.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to get a quote
Easy to get a quote. Very easy to follow instructions. Very reasonably priced.
24 juin 2026
Réponse de Covered2Go Travel Insurance
Good morning Jayne,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of getting a quotation and purchasing a policy to be easy. We are glad that the instructions provided were easy to follow and that the policy purchased was reasonably priced.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best Wishes,
Gracie
Simple
Simple, straightforward and a little cheaper than an alternative quote I requested.
23 juin 2026
Réponse de Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be simple and straightforward and that the quotation you received was cheaper than alternative providers.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Shannon was very professional
Shannon was very professional, explained everything and even laughed at my bad jokes.
19 juin 2026
Réponse de Covered2Go Travel Insurance
Good morning Barry,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisor, Shannon, to be professional and that she explained everything clearly to you.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Réponse de Covered2Go Travel Insurance
Good morning Mr Golden,
Thank you for taking the time to leave a 5-star review for Covered2Go.
We are delighted to hear that you have found our process quick and easy,
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Réponse de Covered2Go Travel Insurance
Good afternoon Mrs B,
Thank you for taking the time to leave a 5-star review for Covered2Go.
We are happy to hear you kind comments.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Beasley-Murray,
Thank you for taking the time to leave a 5-star review for Covered2Go.
We are delighted to hear that the service you received was excellent.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Quick and easy
15 juin 2026
Réponse de Covered2Go Travel Insurance
Good morning Mr Stead,
Thank you for taking the time to leave a 5-star review for Covered2Go.
We are delighted to hear that you found Covered2Go quick and easy.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Very nice helpful easy to talk to…
Very nice helpful easy to talk to straight forward would recommend thank you for your help 😊
15 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Southern,
Thank you for taking the time to leave us a 5-star review.
We are happy to hear that you found our team very helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Réponse de Covered2Go Travel Insurance
Good morning Mr Carter,
Thank you for taking the time to leave a 4-star review.
We are delighted to hear that you found the advisor to be polite and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Réponse de Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review.
We are happy to hear that you found our policies easy to book and of an excellent price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Simple & straight forward to complete…
Simple & straight forward to complete the form for Travel Insurance, and the cost is better than competitors.
9 juin 2026
Réponse de Covered2Go Travel Insurance
Good morning Eliz,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are pleased to hear that you found Covered2Go simple and straightforward.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Réponse de Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are happy to hear that you found Covered2Go very helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Quick and efficient service with competitively-priced premium and excess
The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The excess in Nepal was high, but then I will not be trekking Nepal. She did make a mistake in spelling my email address, but then I have a complicated surname, and she got it right the send time around. The online forms to make the payment and to check my (minor) medical condition were straightforward.
10 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Dr Bhattacharyya,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
I am delighted to hear that you found the service quick and efficient, and that you were pleased with the competitiveness of the premium.
Thank you also for your kind comments regarding the assistance I provided. I am pleased that I was able to help arrange suitable cover for your trekking plans in Tibet and make the process as straightforward as possible.
I appreciate your understanding regarding the initial error with your email address and am glad that this was quickly corrected. It is also great to hear that you found both the online payment process and medical screening straightforward to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
I wish you a safe and enjoyable trip.
Best wishes,
Shannon
Covered 2 Go Lets Go!
Having used them before they are still my first choice,always polite &helpful.premiums at realistic rates, although the Medical check is separate, combined they meet my requirements.
9 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Ms Rushton,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are pleased to hear that we remain your first choice for travel insurance and that you have continued to find our team polite and helpful.
It is also great to hear that you found our premiums to be competitively priced and that the cover available, including the medical screening process, met your travel insurance requirements.
Thank you for your continued loyalty and for choosing Covered2Go once again.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Great insurance great company very…
Great insurance great company very competitive price, english speaking agent called Shannon who explained in detail what the policy covered,she is a credit to your company.Overall a pleasant experience
8 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Myatt,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are happy to hear that you found our travel insurance to be competitively priced and that you had a pleasant experience arranging your cover.
Thank you also for your kind comments regarding the service you received. I am pleased that I was able to explain the policy details clearly and help you find the cover that best suited your needs.
Your feedback is greatly appreciated and means a lot to us.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
It has been difficult for me to let you know a pre-existing conditions
It was difficult for me to let you know about pre-existing conditions
7 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Johnson,
Thank you for taking the time to leave us a review.
We are sorry to learn that you had difficulty contacting Millstream Underwriting to declare your pre-existing medical conditions.
If you are yet to complete this, please do let us know and we would be happy to arrange for a member of their team to contact you directly to assist further.
Best wishes,
Shannon
Everything worked well
Everything worked well online and was easy to understand; but I was unable to pay online (the payment system was not working).
5 juin 2026
Réponse de Covered2Go Travel Insurance
Good afternoon AJ,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are pleased to hear that you found our online quotation process easy to use and understand.
We are sorry to learn that you experienced difficulties with the online payment system. We appreciate you bringing this to our attention, as customer feedback helps us to continually improve our services.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
As well as the price of the insurance…
As well as the price of the insurance (circa£35) which I thought was reasonable I was then made to pay an additional £60 for a ‘health screening’ to cover ‘pre existing medical conditions’ neither of which should effect the risk.
This additional payment was not clear at the outset and is excessive compared to the cost for the cover.
23 mai 2026
Réponse de Covered2Go Travel Insurance
Good afternoon Mr Hale,
We are very sorry to hear that the additional cost to cover your pre-existing medical conditions was excessive and that it was not made clear to you that an additional premium may be required.
We have contacted you directly by email to investigate your concerns further and to ensure we fully understand the circumstances surrounding your quotation and policy.
Thank you for bringing this matter to our attention.
Best wishes,
Shannon
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