I have been taxi driver insurance customer for last one year with cover my. They're very helpful and they're service is also very good. As a result I keep continue for this year with cover my. Like to... Voir plus
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Lisez les avis des autres
I really had a great experience when I bought my taxi cover and would definitely recommend this one to anyone looking for easy hassle free cover. The only reason I won’t give 5 star is the price thou... Voir plus
L'entreprise a répondu
Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Voir plus
L'entreprise a répondu
No issue so far, always very easy to deal with and every attendant are very knowledgeable about any question you have, and patient as well as I do ask lots of questions. I would recommend this comp... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- aussi dans
- Agence d'assurance
- Assurance auto
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance commerciale
- Compagnie d'assurance de taxi
Écrit par l'entreprise
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Coordonnées de contact
Field House, Station Approach, CM20 2FB, Harlow, Royaume-Uni
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de CoverMy
Thank you for your review! We’re pleased to hear you received great service and appreciate you taking the time to share your feedback.
Réponse de CoverMy
Thank you for your feedback! We’re glad we could be of help and appreciate you taking the time to share your experience.
Réponse de CoverMy
Thank you for your kind words! We’re thrilled to hear you had a positive experience with our service and look forward to assisting you again in the future.
Réponse de CoverMy
Thank you for your feedback. We’re glad to hear you had a pleasant conversation and a positive experience with our team. We really appreciate you taking the time to leave a review.
Will quickest service and great team
Will quickest service and great team, I meet good person on phone talk he is explained everything about insurance now and features future as well how to get cheapest insurance.
15 décembre 2025
Réponse de CoverMy
Thank you for your kind review. We’re really pleased to hear that you received quick service and that our team took the time to clearly explain your insurance cover, features, and how to secure the best value. We appreciate your feedback and your trust in our team.
They have fair praise and good service
They have fair prices and they have a good service
16 décembre 2025
Réponse de CoverMy
Thank you for your positive review. We’re glad to hear you found our prices fair and were happy with the service you received. We really appreciate you taking the time to share your experience.
Réponse de CoverMy
Thank you for your kind feedback. We’re really pleased to hear that you found our team helpful. We appreciate you taking the time to share your experience.
I was attended to respectfully and had…
I was attended to respectfully and had policy explaining to me in detail
15 décembre 2025
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Worst Insurace ever dint use them…
Worst Insurace ever dint use them cancelled my policy didn’t used them found one way cheaper rip off still not got a refund refusing to give me refund
6 décembre 2025
Réponse de CoverMy
Thank you for your feedback. We’re sorry to hear that you feel dissatisfied with your experience.
We would like to reassure you that refunds are processed in line with the policy terms and cancellation conditions agreed at the start of cover. If a refund is due, it is not refused, but calculated based on time on cover, insurer charges, and any applicable administration fees.
We can see from the reference provided that a refund was processed in accordance with the cancellation terms of your policy.
Maisie Just made it so nice
11 décembre 2025
Réponse de CoverMy
Thank you for your kind words about Maisie. We will be sure to pass on the message and we appreciate your continued trust and support.
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
10 décembre 2025
Réponse de CoverMy
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
10 décembre 2025
Avis spontané
Réponse de CoverMy
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
4 décembre 2025
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Helpful
Helpful, professional and patient service from your representatives- thank you.
2 décembre 2025
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Réponse de CoverMy
Thank you for your kind words. We’re really happy to hear you always receive great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Réponse de CoverMy
Thank you for your review! We’re so pleased to hear you received excellent customer service, we really appreciate your kind words and support.
A very clear process.
4 novembre 2025
Réponse de CoverMy
Thank you for your feedback! We’re glad you found the process clear and straightforward, we always aim to make things as simple and stress-free as possible
Réponse de CoverMy
Thank you so much for your kind words! We're delighted to hear you found our team friendly, polite, and professional, your recommendation means a lot to us!
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