We wanted a made to measure cover for our garden furniture as our old way had deteriorated badly. The website was very clear with numerous options and how to submit measurements. Ordering process was... Voir plus
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We wanted a made to measure cover for our garden furniture as our old way had deteriorated badly. The website was very clear with numerous options and how to submit measurements. Ordering process was... Voir plus
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I would rate lower if possible. I have had a promise of refund in June 2026, now October, no refund made for failed delivery. All enquiries are ignored. There is no customer service, feedback@ sales... Voir plus
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I needed a very good cover for a made to measure piece of extra firm foam cushion. Having searched the internet, I settled on Covers and All. A bespoke fit for my wheelchair. Measurements had... Voir plus
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Hubby placed his order and wanted next day delivery. So he paid the additional next day delivery fee. No next day delivery, nor the next day, but it arrived on the 3rd day. Beware! They have a clause... Voir plus
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Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now
Etats-Unis
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A répondu à 99 % de ses avis négatifs
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Please do not order from this company I order an item 2 weeks ago with delivery stating 5 working days
Requested a refund because the product still hadn’t been shipped then by some miracle it’s in transit and cannot have a refund
Absolutely disgraceful

Réponse de Covers&all
Ordered at the beginning of April, almost August and still nothing. Delivery date keeps getting pushed back and back and back. I would never have ordered had I known it was going to take this long. Don't waste your money, order from someone reputable

Réponse de Covers&all
These are the best covers I’ve bought. Very high quality and very reasonably priced. I recently ordered a cover for my Volvo EX90 having previously bought table, chair and BBQ covers. The fit is perfect and the quality first class. The cover took longer than expected but It was custom made and they do ship from the USA. I would have no hesitation in recommending them.

Réponse de Covers&all
I ordered a custom sun shade from this company. It arrived at a significantly smaller size than the measurements I submitted. Despite paying for the extra insurance in case of mistakes, several months later I am still trying to get them to re-make the shade. Their customer service team repeatedly ask me for measurements and pictures which I have sent several times over. And still no sign of a resolution. Meanwhile the summer is nearly over. Very frustrating.

Réponse de Covers&all
Avoid ordering from this company, I still haven't received my order a month after ordering.
I ordered some tarp on 16th June and I am sitting here on 25th July with my order "still in production". I was told repeatedly it would only be "3-5 more working days" and I still don't have any updates. Communication from Mark at Covers & All has been completely unclear on what the problem is an the timelines to delivery. Avoid avoid avoid.

Réponse de Covers&all
Covers & All exceeded my expectations!
I ordered a custom cover for my laser machine at work, and the whole experience was excellent from start to finish. I supplied them with my drawings, and their team came back to me a few times with questions to make sure every detail was correct. Their communication was professional, and once I replied, everything moved along smoothly.
The finished cover is perfect-it’s extremely well made, fits my machine exactly, and they even printed my logo on the side just as I requested.
I’m giving them 5 stars only because Trustpilot doesn’t let me give them 6!
I highly recommend Covers & All to anyone looking for a high-quality custom cover. I’ll definitely be coming back if I need another one.
Thank you!

Réponse de Covers&all
Excellent workmanship and customer service, however delivery time was 2 weeks after the original estimate.

Réponse de Covers&all
I haven’t yet received the covers so can’t yet comment on the quality. However the delivery times they quote are completely unrealistic. They quoted 13/07 for delivery. I have chased a couple of times and I just get a standard apology email saying there is a backlog. I think they are a US company (judging by the ‘apologize’ spellings (which I’ve seen a lot)! However the covers are made in India. To be honest I’m worried because this has cost me £320 and I still don’t have them after placing my order on 29 June! UPDATE: Finally received this on 28 July (just over two weeks late). Cover fits well and looks good and sturdy. I was also paid 15% of the purchase price back as an apology. So they need to sort out their delivery promises to more believable timescale, but I’m happy with the product

Réponse de Covers&all
My new car has quite a small back seat which is a little oddly shaped so it was great to get a custom fit cover which fits well. It took a few emails to confirm the dimensions which delayed the delivery a bit but worth the wait to get something that fits well

Réponse de Covers&all
They simply will not get anywhere near your expected delivery date.
Ordered 30th June. Expected delivery date was originally 13th July. Then it got moved to 17th July, still waiting for my order to even be dispatched (19th July today).
Won't be ordering from this company again, it appears they arent a UK based company either.

Réponse de Covers&all
We ordered covers for our roof windows on 1st July, today is 19th July. Last week on 11th we chased and were told they had been dispatched. Today we chased again and were told they were still in production! Clearly they have no idea where our order is but have our money! Absolutely disgusting customer service!

Réponse de Covers&all
Placed my order for replacement covers for outside. Brilliant both fit and quality. I think they are very well made the fit was perfect and the price was great. They arrived in good time I’m really impressed and will definitely use again. Thank you for great product and service.

Réponse de Covers&all
Quality is excellent of both fittings and blind. Elongated screw holes on end pieces make fitting and adjusting the roller really easy. Didn’t realise you could see out during the day, whilst the sun is kept out.

Réponse de Covers&all
Placed an order given a delivery date of 20 July on 18th July still in production.
Seems I got the usual excuse of high order volume -That’s not my problem.
Now after expressing my displeasure they are going to escalate to the respective team who will get back to me within 6 hours ? On a SATURDAY to be continued

Réponse de Covers&all
I want to give 5 stars because the covers I have had made to measure are very good quality. However The delivery times need to be more realistic. They take a lot longer that stated. So allow for this. Customer services - real person are very helpful. I was given a discount as manufacturing and delivery was delayed and I had paid for fast track.
*Covers&all - just get your delivery times more accurate, then I’m sure you will have 5 stars all the way.

Réponse de Covers&all
I ordered a bulk order of replacement cushion covers on May 31st. Still have not received my order. When contacting customer services originally they told me it was due to delay in production and my order would be shipped out the next day. 2 weeks later still no confirmation of shipping. Contacted again only to be told the material I had chosen was out of stock. Still waiting for a full refund, I would avoid ordering from this company as cleary they lie to there customers and don't keep people informed..

Réponse de Covers&all
Bait and switch with product presented and product sold

Réponse de Covers&all
Ordered cover for roof lantern, original delivery date was 12 days from my order and I received it after 17 days.
I called them to chase after the first delivery date was missed, managed to get through to customer services on a Saturday and they checked order and told me the product was made and would be shipped next day.
Had a few shipping updates from courier after this (sent using Emirates then DPD) and cover arrived well packaged today. The cover material has quite a few marks on it but I can clean those off no problem, main thing is it fits well (I have checked).
Overall a pretty good experience, this was ordered after a few days of fierce heatwave so I expect they were pretty busy at that point.

Réponse de Covers&all
Ordered a dog seat cover and was expecting within 10 working days. After 2 phone calls I have today received my parcel 6 weeks later 🙄😳

Réponse de Covers&all
Great attention to detail from the design team to make sure the dimensions were correct and a correspondingly well fitting cover!

Réponse de Covers&all
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