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CraftInsure Avis 

1 300
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Their agent was superb today as had problems finding the right boat cover. She persevered with my phone constantly cutting out & found the best deal with this sister company to Boats4Insure. So, mo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Not easy to use on line but very helpful when contacted. Understood my needs and organised my policy at no extra price. Haven’t needed any other help todate.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I asked to speak to an agent to discuss some changes instead of filling in the form as I felt best & a telephone call was arranged via an email request. This was very helpful & Helen, who dealt with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances

À propos de CraftInsure

Écrit par l'entreprise


We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.

Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.

As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.

When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.

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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 300)

181 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole process for applying for and…

The whole process for applying for and getting insurance for my small canal boat was so simple couldn't believe I completed it when it ended! Their price was extremely competitive and I wouldn't hesitate to recommend them.

20 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy application process

Easy application process. Good price

27 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very pleased with the service received

Very pleased with the service received, very easy to use the Web sight. Excellent.

26 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very easy to deal with

Very easy to deal with, and I thought very professional

20 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 2 sur 5 étoiles

I never received a renewal notice for…

I never received a renewal notice for my policy, nor any communication about the move to the Ripe group. The terms of my insurance have substantially changed and without any notice of these I felt I had no option but to renew on the spot to ensure my yacht was covered. After being a customer for twenty plus years I feel a bit let down by the lack of comms.

21 août 2025
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Réponse de CraftInsure

Hello Simon, thank you for taking your time to leave us a review. 

I do apologise for the issues that you have had and we understand that this is not ideal during the renewal process, we unfortunately cannot always rely on technology as we wished we could but our customer service advisors are trying their best to rectify any issues the best we can.

I can see that have been speaking with a member of our team within our call centre to discuss your renewal and this has now been rectified with your boat being insured with us.

If you require any further assistance with anything else, please email us at customersupport@craftinsure.com as we would like to look into this further.

Kind Regards,
The CraftInsure Team

Noté 5 sur 5 étoiles

Full list of boat types

Full list of boat types, schedule showing liability cover, quick. Best value. I tried other websites and got a worse experience.

20 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

When my boat insurance due.

When my boat insurance was due Craftinsure notified me with a quotation. I got 2 other quotes 1 was a third less and the other 50% more. The expensive one came back with a matching quote but Craftinsure gave a reduced rate taking 20% off. Although they did not meet the lowest price I decided to stay with them as they did try to compete without increasing the excess.

15 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

Was insured in minuets as it is very…

Was insured in minuets as it is very easy to fill out forms on the their website ,which gave you a quote strait away so you could make a prompt response to there quote ,

19 août 2025
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Réponse de CraftInsure

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 5 sur 5 étoiles

SIB insurance

Quick and simple to get boat insurance

2 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick and easy to sort my requirements

Quick and easy to sort my requirements

7 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 4 sur 5 étoiles

Dealt with easily & efficiently.

Dealt with easily & efficiently.

Well done to staff member, forgot her name but she was very good.

I think maybe, not certain but Sarah rings a bell.

14 août 2025
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Réponse de CraftInsure

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Noté 1 sur 5 étoiles

For 8 years happily accepted auto…

For 8 years happily accepted auto renewal for our boat insurance- via email communication.
Sent a letter to say cannot offer monthly payment plan and didn’t auto renew.
Terrible treatment of loyal customers- we didn’t see our post for 3 months because we were on our boat! Which is why we communicate everything via email!

12 août 2025
Avis spontané
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Réponse de CraftInsure

Hi Bev, thanks for taking the time to leave us a review. 

I am sorry to hear this, in no way do we wish for our customers to have a bad experience whilst being with us and we would like the opportunity to discuss this properly. 

So we are able to look into this further please can you email us at customersupport@craftinsure.com with your policy number.

We would love to help resolve this for you.

Kind Regards,

Teigan

Noté 5 sur 5 étoiles
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Great and simple to organise

Great and simple to organise. Easy to understand website.

2 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

All good-very easy to use the…

All good-very easy to use the website-with a quick price-would recommend

2 août 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Couldn't have been easier to get cover…

Couldn't have been easier to get cover and the price seems very reasonable as well. Level of cover is good too.

17 juillet 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very quick and easy

7 juillet 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick, easy, competitive…

Reviewing my boat insurance I found Craftinsure was easy to deal with and were more competitive than the current broker who had increased their costs by 35%.

3 juillet 2025
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Réponse de CraftInsure

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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