Crazygamer LTD Avis 

101
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The Hayrock event was not as billed with bands not showing up, delays, equipment failures, lack of stalls etc. The bands tried their best but the event was run on a tight budget meaning there was not... Voir plus

Noté 5 sur 5 étoiles

Couldn’t ask for better service! Have purchased pokemon items from crazygamer a few times, as we collect as a family. Most recently I hadn't been able to secure the phantasmal flames UPC box or booste... Voir plus

Noté 5 sur 5 étoiles

Having left my Christmas shopping to the last minute once again, I found myself in urgent need of a Hello Kitty Tamagotchi. Crazygamer had one in stock, and I think it might literally have been th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm so impressed with this shop. They went completely above and beyond to make sure everything was perfect. You can tell they actually care about their customers. Also, can we talk about the packaging... Voir plus

À propos de l'entreprise

  1. Magasin de jeux
  2. Magasin de jouets pour enfants
  3. Magasin d'électronique
  4. Fournisseur de service de jeux

Écrit par l'entreprise

At Crazygamer, we're your go-to destination for all things gaming, offering swift, complimentary delivery on orders over £100. After a 10-year hiatus, Crazygamer is back and thriving. Our vast selection includes brand-new Pokémon TCG items, individual cards, gaming merchandise, video games, and cutting-edge computing tech. While our computing items ship directly from trusted suppliers, everything else is dispatched with care from our headquarters. Your support and positive reviews fuel our growth as we prepare for our return to the high street. Choose Crazygamer for all your gaming needs. We can't wait to serve you, and we thank you for being part of the Crazygamer community.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

101 avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 50 % de ses avis négatifs

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4,0

Tous les avis

(101)

42 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

1st time (pre-order) here, and the last time for sure!

Update: I am now a "banned account" with CrazyGamer - for leaving this review I guess.
I made a pre-order of couple of cases of Pokemon booster boxes and, 3 ETB's in total, and checked a few days later that they were okay with the amount ordered. Swift reply saying yes.
Kept my £2k pre-order monies for more than 7 weeks before sending an e-mail "telling me off" for ordering too much and that was the reason they wouldn't fulfil ANY PART OF my order.
Monies are now returned after a 6 to 7 week interest-free loan to them.
If they set a limit amount you can buy? No problem.
If don't set a limit but notified me had ordered too much, when I very quickly checked if they were okay with order amount - No Problem.
If they accepted order, without taking funds, and then cancelled it once they received their much lower allocation of product - again, no problems!
Accepting my order, taking the monies, confirmed still accepting my order a few days later when I asked them if it was okay, keeping my money for 6 to 7 weeks, finding out their allocations and then telling me off for ordering too much before I finally get my money back (10 days after this!)? Just all around garbage customer service.
Fully understand the wish to put the boxes in the hands of collectors but they could have done this in many different ways without holding my monies for so long.

10 janvier 2025
Avis spontané
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

I am sorry you are upset that you will not be receiving 12 booster boxes and 3 elite trainer boxes. We was told our expected allocation figure and sold just 50% of the expected allocation figure. When you first phoned inquiring about this order you will recall I stated I was glad you rang us because that saved us having to reach out to you and advise you that your order was ridiculously large in comparison to a regular player/collectors order. I advised you that I would be cancelling the order should allocations force our hand, you accepted that as fair. Fast forward a few weeks and we get informed we are receiving just 18 booster boxes. There is no way to please everyone when there isnt enough stock to provide to everyone who has ordered. By cancelling your order we was able to ensure the items made it into customers hands at retail price. I can only assume you purchased these for resale. I requested that you "kindly refrain from purchasing case quantities in the future as we are a retailer not wholesaler and would prefer to have 12 customers than 1"
After leaving us this review we took the decision that you should not be allowed to purchase from ourselves again. We try our hardest to provide a great service here at CrazyGamer and it is a shame that a reseller has chosen to try and damage our reputation with some extremely stretched truths.

Noté 5 sur 5 étoiles

Paul the legend

What a site! Very fast to reply if something went wrong also such a nice guy that’s a 5star already! One of my orders is already here in 1day that’s a plus to, Can’t wait for my others to come.

24 janvier 2025
Noté 5 sur 5 étoiles

Outstanding

Exceptional customer service & on time delivery - highly recommend and will shop here again

5 janvier 2025
Noté 5 sur 5 étoiles

Incredible customer service and products

Absolutely chuffed with our purchases from Crazy Gamer, incredible customer service and top tier products - tcg singles were in great condition and got awesome hits from perfectly sealed boosters. Would recommend to anyone.

3 janvier 2025
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! Delivery was super fast and always great customer service. Will definitely be a regular customer :)

10 novembre 2024
Noté 5 sur 5 étoiles

Fantastic Service

I ordered a booster box as a pre-order and CrazyGamer came through with on release date delivery. I had pre-ordered another item for the same game through another site and I am still waiting for delivery, well past the release date.

I wasn't sure about CrazyGamer, as I had never dealt with them in the past, but they were fast and on time - and the price was great too! I will definitely be ordering more from them in the future.

7 juillet 2024
Noté 5 sur 5 étoiles

Fantastic customer experience...

I really can't speak highly enough about the overall service, price point is bang on, delivery time is excellent and the overall communication was just perfect. Highly recommend seller and will be using again in the future. Huge thanks

2 janvier 2024
Noté 5 sur 5 étoiles

Brilliant customer service quality products …

Brilliant customer service quality products for a good price and they went above and beyond to ensure I had my sons Christmas presents in time for Christmas morning. The owner of the company gave me a fantastic deal and he even wrapped up the products for me and allowed me to pick them up on Christmas morning, I have never had good customer service from a online company. I would definitely recommend using this company.

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service. Great communication. There was a slight problem that was resolved straight away without hesitation. Will use again. Thank you.

6 décembre 2023
Logo de Crazygamer LTD

Réponse de Crazygamer LTD

Thankyou for your kind review, always happy to help. We look forward to serving you again in the future :)

Noté 5 sur 5 étoiles

Very friendly manager

Very friendly manager. I had to cancel my order due to an unexpected vet bill. The manager was most obliging and nice to chat with.

Edit:

23.09.2023

Came back and preordered some pokemon 151 booster boxes. Very pleased with the timely arrival and condition of the cards. Got some really good pulls to :)

21 août 2023
Avis spontané

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