Creature Comforts Avis 

272
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Nervous Dogs. I have two nervous of the vets dogs so going to the vets is always a bit of a trial for everyone involved. Creature comforts is a pleasant practice and in a high street location and th... Voir plus

Noté 5 sur 5 étoiles

State of the art veterinary practice. No ringing of phones spa like reception calming atmosphere for your pets so stress free. For a subscription of £20 per month which includes unlimited consultation... Voir plus

Noté 4 sur 5 étoiles

A truly caring vets practice. My knuffel is calm and chilled there with no panicking or playing up. The staff are very pet centred but also care about the owner too. They are wheelchair accessi... Voir plus

Noté 5 sur 5 étoiles

Creature Comforts in Balham have been so kind and professional. As a result, my chinchilla is improving and her condition has gone from palliative care to long term management. I've had some very bad... Voir plus

À propos de l'entreprise

  1. Vétérinaire
  2. aussi dans
  3. Urgences vétérinaires

Écrit par l'entreprise

Creature Comforts is a new kind of vet clinic, taking care of dogs, cats and rabbits in London and the home counties. We're rebuilding vet care from the ground up - with same or next-day appointments, personal relationships, calming clinics, and instant bookings and live chat through our app, 7 days a week. Our pricing is transparent and always shared upfront for complete peace of mind. Our vet clinics offer everything from routine check-ups and preventative care, to medical investigations like x-rays and ultrasounds, to dentistry and a full range of on-site surgeries. Spots are limited to guarantee members the attention they deserve - reserve your pet's place today. Our vet team can’t wait to get to know you and your pet.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

272 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 73 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(272)

247 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Best vets ever

Honestly so far i only have great things to say. The concept of creature comforts is amazing and the team in Barnet are just exceptional. I would reccomend this practice in a heartbeat. It's so nice to go to a vets that make you feel so welcome, know your pet and who actually seem to care.

27 mars 2026
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Réponse de Creature Comforts

That really means a lot to hear, Nick! We're so glad you feel so at home with us at Barnet. We look forward to seeing you and your pet again soon. Thank you so much for your wonderful review.

Noté 5 sur 5 étoiles

Great experience

Lovely team. Very caring, took great care of dog with great follow up .

2 mars 2026
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Réponse de Creature Comforts

We're so pleased to hear this, Nicky, and love having you both with us!

Noté 5 sur 5 étoiles

Great experience with Creature Comfort

Great experience with Creature Comfort. I’ve been using them for my Italian Greyhound, Noah, and they’ve consistently been reliable, professional, and genuinely caring.

They take the time to explain everything clearly and you can tell they really care about the animals they treat. Noah is always relaxed with them, which says a lot.

Would definitely recommend to anyone looking for a trustworthy and attentive vet service.

25 février 2026
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Réponse de Creature Comforts

Noah being relaxed with us really does say it all, Lawrence! We're really glad he feels so comfortable and at ease with us. We look forward to seeing you both again soon. Thank you so much for your wonderful review.

Noté 5 sur 5 étoiles

I've switched to Creature Comforts a…

I've switched to Creature Comforts a few months ago and the experience has been fantastic. The staff are really attentive, helpful and friendly. My dog recently had to have a tooth removed and Creature Comforts was great throughout the process. From making sure she was comfortable and had the best care, all the way to assisting with the insurance claim. Brilliant vet service!

16 février 2026
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Réponse de Creature Comforts

We're really glad the surgery went smoothly and that you felt so well supported throughout, Pedro. Navigating insurance on top of everything else can be stressful, so we're glad we could take some of that off your hands. We look forward to seeing you and your pup again soon. Thank you so much for your kind words.

Noté 5 sur 5 étoiles

We have recently signed up to Creature…

We have recently signed up to Creature Comforts in Balham with our Burmese kitten and 11 year old working cocker Spaniel.
Our kitten has had vaccinations and a neutering operation at the clinic and we are so happy with the care he has received.
Our Spaniel’s recent visit was excellent. The vet took lots of time with her as she has become very nervous of going to the vets. The whole appointment took place on the floor to lesson her anxiety and it really worked. She wagged her tale for the first time at a vets!
We are very happy to have joined Creature Comforts. They are staffed with happy animal loving people who are patient, kind and expert at what they do.
Very good value for money too. Can’t recommend them highly enough.

25 mars 2026
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Réponse de Creature Comforts

A first tail wag at the vet is such a milestone! We're so happy to have you with us at Balham, and look forward to continuing to provide you with the support and attention that you and your pets deserve. Thank you so much for your review, we really do appreciate it.

Noté 5 sur 5 étoiles

Best vets ever - love Creature Comforts Barnet

I’ve had 4 dogs in my life time and never experienced anything as amazing as these vets - unfortunately my dog has had quite a few issues this year including cruiate ligament surgery and we have been so grateful and impressed by all the care he has received from the Barnet team, they are our 4th emergency service and I cannot recommend Creature Comforts highly enough.

30 mars 2026
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Réponse de Creature Comforts

This means so much to read, Abi. Thank you so much for your wonderful review. We're thrilled the cruciate surgery went well and that you've felt so supported by the team throughout. We're always here when you need us, and look forward to seeing you again next time.

Noté 5 sur 5 étoiles

Fantastic vets!!

The vets at Creature Comforts Clapham are truly amazing!! We have an anxious shepherd and it's been really hard to find vets who understand she needs more time and patience during her consultations, but vets here really make sure she feels safe. We've seen real improvements in our dog's behaviour and her trust in humans has significantly increased. The vets are also very happy to explain any conditions and treatments to us which we appreciate. We have a membership and it is great value for money. It's a fantastic opportunity to focus on preventative care and it's easy to schedule an appointment when you need one. There's also a chat functionality so it allows you to ask any questions (medical or admin). The staff at the reception are also very lovely and polite and it's always a pleasure to talk to them.

29 mars 2026
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Réponse de Creature Comforts

Thank you so much, Kam! Hearing about the progress your pup has made means so much to us. Helping anxious dogs feel safe and build trust takes time and patience, and we're so glad that's come through in her behaviour, and that you're enjoying your membership. It's wonderful to have you both with us.

Noté 5 sur 5 étoiles

Life changing for nervous dog

We have been going to the Barnet Creature Comforts for about 6 months now to get my nervous dog used to being handled by the vet so that she is able to be examined. It has been such a positive experience, she has improved so so much! We have tried 2 vet practices previously and left both because they made no effort with my dog. Creature comforts has been a totally different experience and we are so happy!

29 mars 2026
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Réponse de Creature Comforts

Thank you so much, Rebecca! Six months of progress and what a difference it's made! Helping nervous dogs feel safe and comfortable is something we care so much about at our Barnet clinic, and it's really rewarding to hear how far she's come. We look forward to continuing to work with her, and thank you again for taking the time to share this wonderful review.

Noté 5 sur 5 étoiles

The best Vet there is

The best Vet there is!
I live in Fulham and I am so happy it opened one next to where I live.
The service is great and I can’t recommend them enough

22 janvier 2026
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Réponse de Creature Comforts

We're so happy to have you as a neighbour, Luca, and really glad to have you and your pet as part of the Creature Comforts family. Thank you so much for your lovely review - we really do appreciate it.

Noté 5 sur 5 étoiles

Best Staff

I signed up with Creature Comforts on July 2024, and since then they have been a safe home for my German Pointer, Rimsky. I have peace of mind that they are one quick text away or even better I can show up last minute and they make sure Rimsky is taken care of. I must say the staff - vets, nurses, admin and the marketing lady at St John’s Wood - are what makes this a 5-star review.

17 février 2026
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Réponse de Creature Comforts

Ricardo, thank you so much for this! The clinic team are big fans of yours too. We love having Rimsky with us at St John's Wood and it's wonderful to know you have that all-important peace of mind with our membership. Looking forward to seeing you both again soon.

Noté 5 sur 5 étoiles

I was so happy when this vet opened…

I was so happy when this vet opened right next to my house as my partner and I don’t drive so getting cabs to and from the vets was always hard work. Creature Comforts have not disappointed. You actually get to know the staff and they know you. The appointments are not rushed and staff are upfront with prices. Previous vets have told me my cat is overweight but have been rubbish at helping me with ideas. Creature Comforts created a whole diet plan and my cat attends their fit club every few weeks (all part of my membership) Love how easy booking appointments is and they are open seven days a week! Every single member of staff are lovely and I feel like they genuinely care. I love this vets and I would recommend them to anyone. I have been to many vets over the years and this is a luxury experience in comparison.

29 mars 2026
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Réponse de Creature Comforts

So glad we've been able to be there for you and your pet, Louise! We really do put a lot of thought into tailoring care to each pet, so it's lovely to hear the diet plan has made such a difference. We're so pleased you feel so at home with us. Thank you so much for your lovely review. See you both again soon!

Noté 5 sur 5 étoiles

Great experience

Creature Comforts in Notthing Hill is a really good vet. I did a lot of looking around and tried other places, but I knew what I was looking for: a vet that actually cares for the pets they treat and look after. I have been with them now for over a year, with my dog and my cat. Their fees are reasonable considering the current average, and the care is good. They are not a money-grubbing business. They also organised a discounted Xmas special dog-friendly viewing at a local cinema, which was fab. So far, I highly recommend them. I worry that if they grow further as a business, their care model could change, to meet the increased demands. I hope not!

29 mars 2026
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Réponse de Creature Comforts

Thank you so much for this, Ruth! That Christmas cinema event was so much fun - we're really glad you enjoyed it. We hear your concern about growth too, and it's something we think about carefully. Creating a better vet experience for pets and their people is at the heart of everything we do and that won't change. We're so pleased to have you and your pets as members - thank you again.

Noté 5 sur 5 étoiles

What a wonderful practice!

Incredible experience, everyone is so kind - Teddy loves going to the vet!

21 février 2026
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Réponse de Creature Comforts

Teddy loving his vet visits is the highest praise there is! We love having him in, too. Thank you so much, Camilla. See you both soon.

Noté 5 sur 5 étoiles

The best

In my experience creature comforts is the best, theyre service is great .

All employees are very friendly, and very keen to look after your pets, they treat your pet as a family member.

28 janvier 2026
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Réponse de Creature Comforts

That's so lovely to hear, Marilen! Treating every pet as part of the family is exactly how we feel about it too. We're so pleased to have you and your pet as members.

Noté 5 sur 5 étoiles

The best service and feel so calm if I…

The best service and feel so calm if I ever have to leave my dog with them

9 janvier 2026
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Réponse de Creature Comforts

That really means so much to hear, Yasmine! Leaving your dog with us should always feel that way. We look forward to seeing you both again soon.

Noté 5 sur 5 étoiles

I have been taking my dog Hugo to…

I have been taking my dog Hugo to creature comforts st Johns wood since it's inception
the team has always been super attentive and recently completed a successful operation to remove a lump from Hugo's mouth. Nothing is ever too much trouble and the £20 unlimited consultation model definitely makes me bring Hugo in more regularly for checkups which gives me peace of mind given his age.

20 mars 2026
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Réponse de Creature Comforts

Hugo is such a joy to have in at our St John's Wood clinic, DJ! We're really glad his operation went well and that the unlimited consultations in your membership give you that peace of mind. We're so pleased to have you both with us.

Noté 5 sur 5 étoiles

Excellent vets…

I have been with creature comforts vets since it opened in Muswell Hill. They provide an excellent service & have run some very useful courses. They see my dog regularly & provide excellent care. I had to take her to the vets for an emergency review & they were excellent I would highly recommend this practice. Friendly, professional & very helpful.

28 mars 2026
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Réponse de Creature Comforts

It's been so lovely having you with us since we opened in Muswell Hill, Eileen! We're really glad we could be there for you and your pup during that emergency visit, and it's fantastic to know that you've enjoyed our events too. We look forward to continuing to look after you both. Thank you again.

Noté 5 sur 5 étoiles

💯 as always

As always everyone at creature comforts looked after both cookie and I at our last apt Barry the vet as always put us at ease and looked after my darling boy with 💯 professionalism right down to lovely treat when his examination was all over highly recommend such lovely team

27 mars 2026
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Réponse de Creature Comforts

Barry and the team love to see you and Cookie! We're so happy to hear this, Linda, and always want to make sure you both leave feeling well looked after. Looking forward to seeing you both again soon.

Noté 5 sur 5 étoiles

Everything about this vets is amazing

Everything about this vets is amazing. From the people, to the care and treatment, the decor and added extras like goodie bags after their first visit. Could not recommend this vets more. The app is so easy to use and takes away that stress if you have a question but don’t want to book an appointment etc.

27 mars 2026
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Réponse de Creature Comforts

Thank you so much, Liv! Those first visit goodie bags are one of our favourite touches so we love hearing they made an impression. Really glad the app is making life easier too, that's exactly what our live chat feature is there for. We're so pleased to have you as members. See you soon!

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