Crooked Coyote Avis 

78
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I placed an order January 2022, received no updates and reached out about my order twice. I didn’t receive any communication back and never received my order.

Noté 5 sur 5 étoiles

After searching the web and asking around for dog bandanas, I found Crooked Coyote’s website. I love all the designs and they fit my doggies wonderfully. Great material and super affordable. They were... Voir plus

Noté 4 sur 5 étoiles

Great quality and super cute bandanas. They do run really big. Got a large because I have a bigger dog (usually have to buy lx for him) but these bananas are huge for being a large. Would recommend me... Voir plus

Noté 5 sur 5 étoiles

i just made my second order! they are the absolute best on the first order i accidentally chose the wrong size and realized it when i received my confirmation email, i emailed them about my mistake an... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Luxury pet accessories made to last from our little shop here in the USA.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

78 avis

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4,0

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(78)

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Noté 3 sur 5 étoiles

I wanted to love these

I wanted to love these, but the color and material of the handkerchiefs was disappointing. The patterns were much less bright and crisp than the website and the material was more like a restaurant napkin than something cotton that is able to be folded. As my dog is a corgi, and a short one at that, generally I have to fold up scarves multiple times so that it doesn't drag on the floor/he doesn't trip on it. This material was slippery and did not stay folded and therefore did not sit right on his neck. I wish the items looked more like the pictures online and the fabric was something more starchy that allowed for more sizing options.

20 octobre 2021
Logo de Crooked Coyote

Réponse de Crooked Coyote

Hi Julie! I'm sorry to hear that our bandanas weren't everything you hoped for. Our fabric is unique to most other bandanas and was chosen for it's durability amongst other factors. I think I can help with the folding issue though, we recommend to roll up the top instead of folding for adjustments, this should work really well in adjusting the size down to a more useful length for your Corgi. As for the print quality, it's possible that the one's you received were part of a bad batch, we print our own fabrics in-house. If that's the case we would be happy to take a look and send replacements if you'd like! :)

Noté 1 sur 5 étoiles

Great bandanna but awful customer…

Great bandanna but awful customer service.
I ordered 3 bandannas but only received 2of them. I emailed them 3 times to all the email addresses I could find but got no response at all.

20 octobre 2021
Logo de Crooked Coyote

Réponse de Crooked Coyote

Hi Kymme! Sorry for our late response to your inquiries, we had been a bit short staffed for a couple weeks. The 3rd item in your order should have been marked as 'backordered' on your packing slip and was sent separately. We've just emailed tracking info on that second shipment for your reference. Hope you enjoy the bandanas!

Noté 5 sur 5 étoiles

I ordered 4 bandannas

I ordered 4 bandannas. They were great. My dog Ranger loves them. Nice and thick. Great quality. Syands up to all his playing and wrestling. Will definitely order more.

3 octobre 2021
Noté 5 sur 5 étoiles

We love them!

These bandanas hold up very well with my active pups! And of course they look extra cute with off of the different designs. Will be ordering more!

30 septembre 2021
Noté 5 sur 5 étoiles

We LOVE our bandanas

We LOVE our bandanas! Hazel is a welcome pup at the hotel I work at and wears a different one each day and everyone always looks forward to see what she has on. They’re light weight, easy to tie, and so darn cute! We can’t wait to breakout our fall patterns!

25 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great bandanas and customer service

Ordered several bandanas for my two dogs. I forgot to change the size for my one dog in the original order. I immediately emailed the company asking if I could change the sizing for certain bandanas before they shipped. I got a response right away and they fixed my order for me. Shipping was fast and the quality of the bandanas is great for the price. They are also super cute!!

23 septembre 2021
Noté 2 sur 5 étoiles

Unsatisfactory Shipping, Customer Service and Material

Shipping/Customer Service: Crooked Coyote does not provide tracking for orders that are below a threshold, I believe $50. Additionally, the website states free 4-day shipping. It took a week to process the order and an additional 6 days to ship. Material: The material was not as vibrate as displayed on the website. Although the width of the bandana is accurate, the banana itself is so large, making it wrap around the neck well but go all the way down the back. I will not be purchasing more items from Crooked Coyote.

21 septembre 2021
Logo de Crooked Coyote

Réponse de Crooked Coyote

Hi Stephy! I'm very sorry to hear that your order took longer to get to you than expected. Unfortunately USPS doesn't always meet it's quoted 1-3 transit days in today's difficult times. I do apologize though for us holding up processing longer than usual as this is a rare exception we strive to avoid at all costs. As for sizing, I'll be sending you an email offline to show you some neat ways of tying the bandanas for in-between sized dogs and/or discuss possibly swapping out your sizes free of charge! Thank you for your honest feedback and rest assured we're very committed to continuously improving the quality of our small business :)

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